After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Ver mais
A empresa respondeu
Localização
Trocar localização46 High Street, WR1 2QB Worcester, GB
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Veja o que dizem as avaliações
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Ver mais
A empresa respondeu
Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... Ver mais
A empresa respondeu
Ana exceptional service, sorted my phone problem out straight away. Thank you
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Worcester High Street
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
46 High Street, WR1 2QB, Worcester, Reino Unido
4,9
Excelente
253 avaliações
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I spoke to Ana today
I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and she does a good job to her client. She is very professional and explain everything you ask her . Surely I will recommend Vodafone. Make sure you ask Ana she will resolved your problem she. Is pretty as well and very accommodating to any nationality.
I gave 5 stars for her,
19 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey,
Thanks for letting us know what an amazing job Ana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thanks to Ana for such a helpful…
Thanks to Ana for such a helpful experience.
15 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Heather,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a problem with pay as you go…
I had a problem with pay as you go payments. The only option was to change to a contract. Abi was extremely helpful, and explained the problem with much patience. I was very thankful that it was her and not me having to sort things out on the phone.
6 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Angela,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Worcester High Street
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So helpful
After buying new car, the sales people connected my phone to the WiFi & it used up all my data resulting in Vodafone changing my £5 bundle to a £10 one. Unable to correct this I went into the store & Ana sorted everything. She & everyone I spoke to were so friendly & helpful. Thank you so much.
29 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Tracey,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anna was so helpful and was able to…
Anna was so helpful and was able to resolve our problem and give us sound advice about how to move forward. Great experience and very thankful for Anna’s patience and friendly approach
28 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Sam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went to enquire about my current deal…
I went to enquire about my current deal and upgrade and was served by Will. He was very informative talking me theough all of my options and even managed to save me money two new devices. Excellent service, very friendly with a warm welcome. Thoroughly enjoyable experience everytime I visit this store.
23 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Friendly and helpful
Having been notified on my Vodafone that my current plan was coming to an end I popped into the Worcester store with hubby Paul as he shares my account. We spoke to a very friendly and helpful young lady called Daniella. We explained that we mostly used phone for calls and not much for Internet use and she quickly found two new plans that suited our needs as well as including a £20 discount and Europe roaming data. At no point did we feel patronised or spoken down to because we aren't mega technologically users, which makes a change. We came away happy with our experience and our new plans. The next day we also received confirmation of the terms and conditions of our new plans and an advisory about cancellation which was also helpful. We would recommend visiting this store to family and friends. Thanks Daniella
13 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Jacquie,
Thanks for the lovely review and fantastic support for Daniella.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A good experience
I was helped by Alex who explained everything very clearly and answered all my questions. I usually put off going into phone shops for as long as possible and this was an entirely painless and helpful experience. Thank you.
4 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Jessica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came for earphones
Came for earphones. Excellent service from friendly helpful Ana. Thankyou Ana
2 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Jan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service from Ana
Been needing help with my phone for a while now and Ana was the best! Talked me through everything and gave me the best offer for me, can’t wait for my new phone!
1 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Rosa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service at Vodafone high…
Fantastic service at Vodafone high street Worcester, will recommend to others!
1 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Donald,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Worcester High Street
Hey Robert,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fantastic service
Absolutely fantastic service, Abi, Will and Alex have all helped me and been amazing. I will.be recommending the store to all my friends & Family . Thank again 😊
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Craig,
Thanks for the lovely review and fantastic support for Abi, Will and Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sales rep
Sales rep - Daniell was magnificent. Explaining aĺ aspects of the sale in great detail thankyou very much.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Mike,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Daniella exceeded expectations thank you
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Graham,
Thanks for the lovely review and fantastic support for Daniella.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Will did a fantastic job he managed to…
Will did a fantastic job he managed to get over so many obstacles and handled it perfectly
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Richard,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abi was brilliant so glad she is back…
Abi was brilliant so glad she is back from maternity she is great
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Colin,
Thanks for the lovely review and fantastic support for Abi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Worcester and stroud branch wonerful
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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