After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Ver mais
A empresa respondeu
Localização
Trocar localização46 High Street, WR1 2QB Worcester, GB
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Veja o que dizem as avaliações
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Ver mais
A empresa respondeu
Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... Ver mais
A empresa respondeu
Ana exceptional service, sorted my phone problem out straight away. Thank you
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Worcester High Street
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
46 High Street, WR1 2QB, Worcester, Reino Unido
4,9
Excelente
254 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delt with a complicated case well
17 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Fraser,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Popped into Vodafone store to upgrade…
Popped into Vodafone store to upgrade phone. Tom the assistant sorted. Very professional and efficient.
8 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Stephen,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and friendly -thank you
Very helpful and friendly -thank you
Abi was great
7 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hey Cecilia,
We're so happy you had a great experience! Thank you for your 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful satisfactory result will…
Very helpful satisfactory result will be pleased to return
6 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Mary,
Thank you for taking the time to leave us a review, and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I upgraded my phone today at Vodafone…
I upgraded my phone today at Vodafone Worcester. Was helped by Ben who effortlessly and politely helped me through the process. No wait, no fuss and no pressure to add extras. Ben is a credit to the store - recommended.
5 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi DG,
Thank you for taking the time to review and sharing this great feedback for Ben.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Top service as usual from your…
Top service as usual from your favourite florin thanks ben
14 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Florin,
Thank you for your review and feedback for Ben.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazzinf service from will
14 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Cristi,
Thank you for reviewing and sharing your feedback for Will.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Worcester High Street
Hi Augugstina,
Thank you for taking the time to leave a review, and share this feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone store visit kyle
I. Like. Color. Very good help.friendly staff - 7 year old reveiw
11 de maio de 2024
Avaliação não solicitada
Tom was very helpul with me choosing a…
Tom was very helpul with me choosing a new device, couldn't ask for more!
Tom is the man to see mark my words.
19 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Shirley,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
William was extremely helpful
William was extremely helpful
Excellent service
18 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi David,
Thanks for the great feedback for William, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Agent was very helpful and efficient
Agent was very helpful and efficient. Explained everything well and helped us upgrade and save money.
17 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Stephen,
This is a great review for our colleague in our Worcester High Street store. We're glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tom is the man to see in Vodafone Worcester
My phone had stopped working completely. Tom was AMAZING to say the least. He got my old phone going and then helped me choose an updated version. My phone was extremely old! Tom was knowledgeable and helpful. He definitely knew his stuff!! Tom transferred all my data and photos etc. Efficiently. Huge shout out to Tom. Thanks 😊
19 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi there Nik,
Thank you so much for taking the time to share this 5 star review with us. We're delighted you had such a great experience with Tom and got all the help you needed. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I went to do a sim swap
I went to do a sim swap , the lady taking care of me was named Abi , she was very helpful and when above and beyond yo ensure my needs where met . Big thanks to Abi
10 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Stuart,
Thanks for taking your time to leave this review for Abi.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Abi & Kyle were fab really helped…
Abi & Kyle were fab really helped myself and husband and Ben for the broadband
8 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Linda,
Thanks for reviewing and sharing this feedback for Abi and Kyle.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service very pleased with…
Excellent service very pleased with assistance recieved
8 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Alan,
Thank you for reviewing and sharing tis feedback, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I visited your shop in Worcester today…
I visited your shop in Worcester today with my 90-year-old father in law who wanted a new phone. We received excellent service from Ben and Abi. Both of them were very helpful and very professional. They are a credit to Vodaphone.
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Andy. Thank you for your review for Ben and Abi. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cannot thank Tom enough for helping us…
Cannot thank Tom enough for helping us sort out some technical issues, he’s polite, kind and very considerate towards all customers.
Very big thank you Tom!
14 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Dawn,
Thanks for your feedback! We're really glad you've had a great experience with Tom.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Ben is the best adviser
Me and my husband spent around two hours today in the shop and the process of buying a new phone and adding a tablet on the plan couldn't have been easier.
Very friendly, extremely understanding and patient staff that really go the extra mile to sort out our needs. Our adviser, Ben, was more than willing to put all the options on the table so we can choose what we want. He was very patient and managed to answer all the questions we asked for. No hidden costs or fees, everything was explained in detail and very accurately.
We have been with Vodafone for over 5 years and couldn't be more happy. Every time we walk in our local Worcester shop the advisors are hands on and know what they are doing!
14 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Lavinia,
Thanks for taking the time to leave us a review. It's great to hear about your recent experience, and feedback for Ben.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom helped me sort a new upgrade
Tom helped me sort a new upgrade. Plenty of options, well explained and broken down.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Worcester High Street
Hi Josh,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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