Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... Ver mais
A empresa respondeu
Localização
Trocar localização4 Ivison Lane, CA14 3DY Workington, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... Ver mais
A empresa respondeu
M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
A empresa respondeu
Just upgraded my phone at Vodafone Workington store. Store assistant Aaron was very helpful and efficient and I had my new phone and contract without any fuss or delay. Although it's day one I think i... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Workington
Escrito pela empresa
Informações de contato
4 Ivison Lane, CA14 3DY, Workington, Reino Unido
4,8
Excelente
206 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jack was amazing 👏
26 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey Dawn,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Exceptional service from the team
Exceptional service from the team, moved me from pay as you go to pay monthly with great ease. First class service
23 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Raymond,
Thanks for taking the time to leave a review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent Customer Service
Excellent customer service. A visit I was dreading but was fine in store. Thankyou for your prompt and professional service.
23 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Claire,
Thanks for taking the time to leave a review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The process of changing SIM card…
The process of changing SIM card contracts was made fast and simple thanks to the work of the manager
23 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Tom,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Jaedyn was attentive
Jaedyn was attentive, professional and sorted out all our problems in one visit. He also saved saved us money on a monthly basis. Would highly recommend 👍
21 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Gary,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service, very informative and supportive in find the best solution that works for your personal situation.
20 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey Brian,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Emily and Cellen were a great help in…
Emily and Cellen were a great help in store today with a complicated service query.
16 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey CM,
This is really great to hear, thanks for the feedback and support for Emily and Cellen!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Absolutely fabulous staff
Absolutely fabulous staff. So helpful & knowledgeable. Helped save a lot of money.
11 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chuffed to bits with the service in…
Chuffed to bits with the service in store. Saving over £400 with my home broadband moving me from BT to Vodafone hassle free. Staff were wonderful. Props to Emily and Neil x
10 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey,
Thanks for letting us know what an amazing job Emily and Neil did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jaedyn from the shop has been…
Jaedyn from the shop has been absolutely amazing
4 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Luce, Thanks for your fab feedback for Jaedyn.
All the best,
The Vodafone Social Media Team
Jaedyn and Cellan were excellent with…
Jaedyn and Cellan were excellent with both the tech transfer and package deal
4 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Matthew, Thanks for your review. I'm glad to hear Chad and Jaedyn were able to help find you the best package available.
Thanks again,
The Vodafone Social Media Team
Jaedyn was very informative and…
Jaedyn was very informative and explained everything about the contract and the airtime. He explained everything and was great to talk to.
2 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Jade,
This is a great review for Jaeden. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jaedyn was very helpful and polite and…
Jaedyn was very helpful and polite and very informative.
27 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey Elizabeth,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I am very pleased with the service I…
I am very pleased with the service I received in store today by Cellan.
26 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Emma,
It's great t hear you're pleased with the service from Cellan. Thanks for taking your time to leave this review.
This is a great review for Dom. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Whenever I come in for service the…
Whenever I come in for service the service is excellent, the staff are always polite and willing to help.
25 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Ros,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
5 star service
The staff in the store where very professional and polite. They answered all my queries with easy to understand answers. I definitely would recommend and be back in the future.
21 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Super helpful
Staff were really helpful Emily and cellan were really helpful and explained everything clearly
24 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing staff
Amazing staff. Nothing was too much. Emily is always clear and precise and helped me evey step
Of the way. Always an enjoyable experience going. Very excited for my new phone and watch. Celle. Was also super helpful and made sure i got the best deal. Honest and friendly team. Will be back for next upgrade
24 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Ioba,
Thanks for the lovely review for the team. Enjoy your new phone and watch! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Assisted me in buying a charger
Assisted me in buying a charger, great friendly staff
21 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Dave,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Brilliant staff,excellent
Brilliant staff,excellent advice,perfect service,sorted my phone service ,10/10
20 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Neil,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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