Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... Ver mais
A empresa respondeu
Localização
Trocar localização4 Ivison Lane, CA14 3DY Workington, GB
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Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... Ver mais
A empresa respondeu
M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
A empresa respondeu
Just upgraded my phone at Vodafone Workington store. Store assistant Aaron was very helpful and efficient and I had my new phone and contract without any fuss or delay. Although it's day one I think i... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Workington
Escrito pela empresa
Informações de contato
4 Ivison Lane, CA14 3DY, Workington, Reino Unido
4,8
Excelente
205 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jaedyn was very helpful and processed…
Jaedyn was very helpful and processed my order with ease.
13 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Aarron,
Thanks for the five star feedback for Jaedyn. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely and polite
Lovely and polite, did exactly what I needed, was able to sort new phone and add to other contacts.
12 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Sarah,
Thanks for taking the time to write such a great review! It's great to see the team were get set up with what you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Arron and summer were wonderful 10 out…
Arron and summer were wonderful 10 out of 10 for both. Fantastic people
2 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Shirley. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Arron and summer.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Needed a new sim card for partner store…
Needed a new sim card for partner store was very helpful got me good deal
30 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Mariia, It's good to see our team were able to provide you with a new SIM.
Thanks for your awesome feedback, The Vodafone Social Media Team
Fantastic
Fantastic. Levente was very helpful and explained all the plans to me which I find quite difficult to understand! Every question was answered thoroughly. Great service from a friendly and helpful salesperson.
23 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey Dunn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aarron and summer were great help
Aarron and summer were great help, very knowledgeable and even stayed behind to help me!
23 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey Lynn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Air plan change
Gave us plenty of options, very good service
15 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Ian,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Excellent service as always been a…
Excellent service as always been a customer for many years. Lovely lads Aaron & Jaedyn always happy to help.
25 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Gillian,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Lev was a great guy. So helpful and professional. I'm so happy.
22 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Um,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the positive feedback about Lev.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great over the moon
Great over the moon, really helpful 👌
25 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey Jeffrey,
Thanks for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Workington
Hi Anne!
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Excellent service from Jack.
Jack was very knowledgeable and helped me out. Got me a good deal. I was very pleased.
Thank you Jack. Very professional.
18 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Lynda,
It's great to hear about your recent experience and feedback for Jack.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service again from Jack and…
Fantastic service again from Jack and the staff in the Workington store. Helpful, friendly and extremely knowledgeable. Won't go anywhere else. We came away with everything we needed. it's good to know that if we need any help we can always return. Great work!
4 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi there,
We're delighted you had an amazing experience in store and got the help you needed. Thanks for your feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Absolutely fantastic customer service
Absolutely fantastic customer service, couldn't be more helpful. Jack went above and beyond for me. Very nice experience instore. What wonderful staff you have.
2 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Tina,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Aaron was very helpful as we are not…
Aaron was very helpful as we are not good with technology. Very patient. Full marks.
30 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey,
We really appreciate the 5 stars! Thanks for taking the time to share this amazing feedback about Aaron.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Engaging- good listener- clear…
Engaging- good listener- clear explanations - very good zeal for very good deals - excellent all round service
23 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi D DAY,
Thanks for this feedback and kind words for our Workington store. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jack was really helpful and got me the…
Jack was really helpful and got me the best deal on a new phone, very friendly!
13 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey Lucy,
Thanks for taking the time to share this positive feedback with us! We're so happy that Jack managed to find you the perfect deal. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly and professional
Friendly and professional. I dealt with Ish
19 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi Carol. Thank you for your review for Ish. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Have always used this store because of…
Have always used this store because of the exellent service and help and hope to continue to do so
12 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hi there,
It's great to see you're getting great service from out Workington team. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very polite,courteous and helpful staff…
Very polite,courteous and helpful staff - made the purchase a good experience
26 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Workington
Hey George,
This is really lovely to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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