I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Ver mais
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Localização
Trocar localização14 Montague Street, BN11 3HA Worthing, GB
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Veja o que dizem as avaliações
Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... Ver mais
A empresa respondeu
The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... Ver mais
A empresa respondeu
Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Worthing
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
14 Montague Street, BN11 3HA, Worthing, Reino Unido
4,8
Excelente
224 avaliações
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Harrison Worthing store
I have been a Vodafone customer for over 20 years yet never been to a Vodafone store.
I was confused with what option I should choose for my latest upgrade and popped into the shop to ask.
Harrison was amazing and explained everything really well about my options and actually saved me money on my upgrade.
I had technical problems with the phone and ended up in store two times after this and Harrison helped to fix the issues.
I do not usually write reviews but I was so disappointed with the customer service I have received over the phone in regard to the fault and my options. Harrison has restored my faith in Vodafone by fixing the issues and making things right for me.
23 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Leigh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone & broadband deal
Megan went above and beyond to help me set up new phone and sort a new broadband deal today. Very happy with the service, thankyou😊
19 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Lesley,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgrade
I'm always put off changing my phone as it is never an easy experience! However, last Saturday I had to upgrade both my phone and sim, and couldn't have asked for more help and patience from both Harrison and Meg. They were both friendly, professional and above all took the time to answer my questions, which were a lot! They also ensured the change over of phones was smooth. The experience was only let down when trying to apply an NHS discount on line from home later that day, I had to call Vodafone for some help, but they couldn't have been more different, very unhelpful and I got the sense couldn't really be bothered, so back to the shop I went, and Harrison went above and beyond to sort out the issue. Thanks!
16 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
We're happy to hear that you had such a positive experience in store and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Very efficient and friendly service
Very efficient and friendly service. Megan was very helpful and sorted all our problems while we changed contracts.
12 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Dan,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Finley. Excellent member of staff
We were helped by Finley, the most helpful, kind, understanding member of staff in the Vodafone Worthing store. Went to either upgrade or cancel our contract as having g issues with Vodafone customer service and getting hold of them. He went above and beyond to help my son out with getting a new phone, talked to him (he has learning needs) made him feel confident and confident and comfortable. Treated him with care and diligence. Well done Finley
9 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Megan helped us get the best deal for…
Megan helped us get the best deal for our phone contracts . She was great, friendly ,knowledgeable and professional.
She was able to sort out our upgrades and deal with a challenging situation to get our phones all sorted swiftly and efficiently. Thank you
8 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hi Laure,
Thank you so much for your wonderful review and the amazing support you’ve shown for Megan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Marley Worthing Branch superstar ⭐️⭐️⭐️
Marley was absolutely amazing and fantastic at the Worthing branch. I was at my wits end with parental control and how to do it and he sat with me for a long time and was so very happy to help. I have now left EE (absolutely awful) and re joined Vodafone. I was their customer for over 35 years and I will not leave again. Thank you Marley so much for all your invaluable help and support.
20 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Came in to upgrade two phones. Lana took her time going over the different packages and explained everything in detail, came away very happy.
16 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marley was so helpful and patient
Marley was so helpful and patient , he got my phone working again . Very friendly and informative
7 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Karen,
Thanks for the lovely review and fantastic support for Marley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing team
Amazing team. Thanks so much...
Shame other customers in-store lacked manners. Found Finley to be understanding and patient... Thanks everyone 🙏
2 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Rodger,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr.Harrison -Worthing Vodafone
Today I met Mr.Harrison in Worthing Vodafone center, very pleasant and with welcoming approach, he answered my questions and suggested excellent plan. He is very attentive and approachable staff, very knowledgeable about the work. Thank you so much for sorting out my issue and really appreciated your service…
24 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hi. Amazing to see you're happy with the service you've received from Vodafone and Mr Harrison. Thank you for taking the time to tell us too.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great, friendly support
Finn was incredibly helpful in helping us set our son up with a new phone. He chatted with our 2 boys and made a potentially dull shopping trip a highlight for them. Also advised us on best approach to using our phones abroad.
7 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hi Tom. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fin helped me lots in choosing the best offers. Very good experience
Nice customer service
10 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Thanks for the review Petro.
Vodafone Social Media Team
Excellent ,friendly ,informative…
Excellent ,friendly ,informative ,problem solving experience with Harrison re upgrade .
2 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hi Della.
We're happy to hear that you had an excellent, friendly, and informative experience and that your upgrade issues were resolved.
We appreciate your feedback,
Vodafone Social Media Team
Marley was great
Marley was great. We got sorted in no time. Would definitely use him again
30 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Speedy & efficient
I had a limited amount of time in my lunch break, Scott managed to fully sort my upgraded and save me money in super quick time, very impressed!
22 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Laura,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott was very helpful and considerate
Scott was very helpful and considerate
Great deal for a 30 day SIM
17 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Kim,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Would like to commend Harrison
Would like to commend Harrison . We had to wait a while but boy did he know his stuff and sorted out an issue so well that we were amazed at the efficiency friendliness and competence he displayed as well as finding what was best for us ! Give us more like Harrison👏👏👏👏
14 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hi Patricia,
Thank you so much for your wonderful review and the amazing support you’ve shown for Harrison—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Top notch customer service Vodafone
I absolutely love Vodafone customer services! You coming with a problem and your staff sorting it out straight away. Today Harrison helped me to fix my Internet issues on my both phones. He looked up on my accounts and offered to save a bit of money on my 3 contracts. Now tell me who doesn't like to save money on their phone bill? I definitely love it! He saved me £30 on phone bills and then saved me £12 on my broadband.
He was very polite, helpful and talkative. As I said before thank yuou Vodafone customer service it is always a pleasure to see you!
14 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Justina,
Thanks for the lovely review and fantastic support for Harrison.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Fin for your patience and…
Thank you Fin for your patience and fantastic customer service.
Regards Dorothy
10 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Worthing
Hey Dorothy,
Thanks for the lovely review and fantastic support for Fin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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