I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Ver mais
A empresa respondeu
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Ver mais
A empresa respondeu
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Ver mais
A empresa respondeu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
A empresa respondeu
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Ver mais
A empresa respondeu
Escrito pela empresa
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came back in today as I wanted to order the new iPhone 18 pro max which they helped me switch over. Great service.

Resposta da Vodafone UK - Wythenshawe
Racheal was amazing great service

Resposta da Vodafone UK - Wythenshawe
I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and helped me upgrade my phone at a great price.
Rachel is always polite, trustworthy and genuinely helpful. She has excellent knowledge of all areas of the contracts and makes everything easy to understand without any pressure. I really appreciate her customer service and would highly recommend her to anyone needing help with their phone or contract. ⭐⭐⭐⭐⭐

Resposta da Vodafone UK - Wythenshawe
The staff are very friendly helpful polite and take care of my needs while instore

Resposta da Vodafone UK - Wythenshawe
Jake did really well. Nice painless and quick service

Resposta da Vodafone UK - Wythenshawe
Absolutely amazing member of staff and very helpful.

Resposta da Vodafone UK - Wythenshawe
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website
We cannot thank him enough for the patience and help he showed us over the 3 visits we had to make due to a mistake the call centre had made

Resposta da Vodafone UK - Wythenshawe
Because Jake gave me very good advice

Resposta da Vodafone UK - Wythenshawe
I was seen by Nathan who was extremely helpful talked me through everything i needed to know!! Excellent service and extremely nice staff.

Resposta da Vodafone UK - Wythenshawe
Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with trade in. I was made to feel very welcome and they couldnt have been more helpful. This is what Vodafone customer experience is all about.

Resposta da Vodafone UK - Wythenshawe
Sam, Jake and Rachel are welcoming, friendly and patient! Took my new phone in to the store today to transfer my ESIM and physical SIM. Not a quick process but they all helped me get sorted.
Sam, Jake and Rachel are a credit to Vodafone!

Resposta da Vodafone UK - Wythenshawe
Attende Vodafone phone shop, the service was second to none 10/10
Thank you

Resposta da Vodafone UK - Wythenshawe
Very cooperative staff and it was nice experience

Resposta da Vodafone UK - Wythenshawe
The experience was really great , stuff was very helpful

Resposta da Vodafone UK - Wythenshawe
Jake and Rachael have been nothing but fantastic, kind , considerate and gone above and beyond for me on both visits to the shop recently. They have sorted all my problems out with ease and a friendly vibe. Could not recommend them both enough.

Resposta da Vodafone UK - Wythenshawe
Jake’s customer service was impeccable today, he helped me with every question, and he searched for everything I needed and wanted and was very helpful
10/10

Resposta da Vodafone UK - Wythenshawe
Jake was great he really helped me today

Resposta da Vodafone UK - Wythenshawe
Jake was amazing, went the extra mile for me

Resposta da Vodafone UK - Wythenshawe
Jake the shop manager has gone above and beyond to help me and my daughter. He was very patient, kind and considerate. Keep it up jake

Resposta da Vodafone UK - Wythenshawe
Very professional and knowledgeable, felt well looked after

Resposta da Vodafone UK - Wythenshawe
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.