Very corrupt company
I have two of these units. Neither one works. There is no real customer service.
They have two web sites, a ,CO and a ,COM, They both look real. If you order from the .co site you get the factory rejects and no support. If you order from the .com you might get one that works, and you might not. I got one that didn't. They will give you the run-around forever.
They will ask for on thing at a time:
proof of purchase
order number
serial number
a video of it not working
instructions to unplug it to reboot
a video of you unplugging it.
I don't know what is next as I quit at this point.
They have no physical address and the phone number is not valid. There is no way to get a new unit or to get your money back.
There are similar boxes on Amazon. If you order from there, at least you can get your money back if it doesn't work.








