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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience with this company. Ordered peel and stick mural and it arrived with panels all numbered and clear instructions. I realised I had input one of the measurements incorrectly but an email... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are absolutely thrilled with our 'Brends' mural! It's transformed our downstairs living space and anyone who has seen it so far has commented how different it is and very calming to look at. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

This mural wallpaper has completely transformed the space in a way that feels both intentional and effortlessly stylish. From the moment it was installed, it became the focal point of the room,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service and product. I’ve never used wallpaper before but wanted something to elevate my home. My son’s room needed a makeover and Wallpaper Mural offered such beautiful patterns... Ver mais

Detalhes da empresa

  1. Loja de papel de parede

Escrito pela empresa

Premium Self-adhesive Wallpaper & Wall Murals. Fast worldwide shipping. Premium HD wallpaper murals printed and shipped in 2-5 business days. Transform any space to meet your taste with our premium, handcrafted, bespoke wallpaper murals. High quality, sustainable wallpaper. 5 star friendly service. Secure transactions. 1000+ designs. Peel & Stick Wallpaper.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

269 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Firstly the wallpaper is spectacular

Firstly the wallpaper is spectacular! The quality and colours are amazing.
Secondly the staff are so helpful, especially Danielle who made some adjustments and personalisations for me which really elevated the product.
Overall very very happy with my experience and with the product.

21 de maio de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Ruby,

Thank you very much for your review!

We are super glad to hear that you love your wallpaper and the service we offer.

If you need anything else going forward please let us know.

Kind regards,

WallpaperMural

Avaliado com 4 de um total de 5 estrelas

Quick, initial problem but resolved successfully.

Quick to supply a sample, but disappointed that my sample specification for only a portion of the mural was ignored. From other samples received, this paper is lower quality compared to the others.

UPDATE: Following the comment left by the company, a revised sample was sent out to match the original sample request I paid for. Despite my initial problem, this company has acted with integrity and a customer focus. I would do business with them again.

10 de maio de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Ash,

Although I am glad to hear you received your samples quickly, it is disappointing to hear that the custom request for your sample was not supplied. We will get a replacement sample order sent out for you right away.

I am also disappointed to hear you were not impressed with the quality of the paper, that is not something we usually have issues with. Perhaps, one of our other paper options would be more suitable for you.

I will send over any email if that’s ok just to clarify the custom sample request.

Thanks,

WallpaperMural

Reply to updated review:

Hi Ash,

I am sorry to hear that you have not received our email. We have reached out via email in relation to your order. Let me get another email sent out for you.

I can assure you we are keen to resolve this issue.

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Too quality product

Really simple order process, delivered efficiently and ease of installation Leaving us with an amazing nursery

Would recommend to everyone

14 de abril de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Paul,

Thank you very much for your kind review. We are super happy to hear you love your wallpaper.

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Customer service was wonderful and easy…

Customer service was wonderful and easy work with. the wallpaper is quality and beautiful! Easy to hang, love it

19 de abril de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Theresa,

Thank you very much for your kind review!

Let us know if you need anything in the future.

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order. Good instructions for measuring. Great that each piece is ready cut to size.21

21 de abril de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Valerie,

Thank you for your review!

I am glad to hear you found it easy to order on our website and that our instructions were easy to understand.

If you need anything else, make sure to let us know!

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Fabulous Mural

Fabulous Mural, we LOVE it, great quality and service too! 5 star easy!
Thank you
Marie - Devon

12 de abril de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Marie,

Thank you very much for your kind review!

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Beating print

Really happy with my wallpaper. My bedroom looks beautiful
The company were happy to exchange my wallpaper when I changed my mind. My decorator said the wallpaper was easy to work with.

2 de abril de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Pola,

We are glad to hear that you love your wallpaper and that your decorator found it easy to install!

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Customer service was extremely…

Customer service was extremely accommodating. They went above and beyond re-designing the mural to fit our wall with a window. Quality is incredible and it was super easy to peel and stick, there are no bubbles as they gave us a tool to smooth out the wallpaper as you apply.

28 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great mural and superb customer service

We loved the mural we got from walllapermura.com. It was made perfectly for the wall and the scene was cut exactly as we needed. This was the first time we used self adhesive wallpaper and it was a breeze to put up. The customer service was fantastic. I highly recommend this company for a great and unique decorating product.

24 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer service

Customer service were brilliant when I made an error with the order they were so helpful. Excellent service.

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Wendy,

Thank you very much for your kind review.

We really appreciate your feedback, it means a lot to the whole team.

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Great customer service!

Love our Submerged Fantasia wall mural !
Colors are vibrant and as advertised. The customer service team is top notch. I made a mistake on my order and with one phone call the team amended my order pre shipping. They were very customer focused and saved the day!
Recommend 100%

27 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Looks amazing!

I installed the vinyl material in my bathroom and it wasn't as hard as I thought it would be! The colours are really vivid and the end result looks amazing

12 de janeiro de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Dan,

Thank you very much for your kind review!

We are very happy to hear that you love your wallpaper!

Thanks!

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Great quality, easy install

We love how our nursery turned out thanks to this gorgeous wallpaper!! We did the traditional paste and it wasn't too challenging for us as beginners.

1 de fevereiro de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Emily,

Thank you very much for your review!

We are very happy to hear that you loved how your wallpaper turned out, and than you installed it easy enough!

If you ever have any questions in the future, or are ever looking for another wallpaper, please contact us and we will do our best to help!

Thanks,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

I ❤️ my wall

Easy to order. Good guidelines for measurement. Looks amazing. I ❤️ my dining room of dreams

1 de novembro de 2024
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Heather,

Thank you so much for the kind review! We are glad to hear that you love your new wallpaper!

Thanks again,

WallpaperMural Team

Avaliado com 1 de um total de 5 estrelas

Worst Customer Service & Not True to Scaling

The only reason why it is getting 1 star is because the design looked like the website so at least it wasn't a scam. There were so many issues with trying to get my order. Firstly, no where on their website did they state they would be closed from Christmas to the new year. putting off my order until the second week of January. My original order and tracking number said it would be ready and delivered by 1/4 didn't get it until 1/10 AFTER i reached out to customer service. Once received, it was cut into 10 panels that were to equal the same size as the wall we were to cover. We had professionals doing this project for us. They measured the wall 3 times before we ordered. When they went to install, none of the panels lined up correctly with each other. We had to decide to have only the animals above to be lined up while the whole bottom of the mural was off. I'm saying animals and coral at the bottom of the mural had a piece of them higher or lower than originally intended. We were told you use all 10 panels but it was not measure correctly so we only used 8.5?! That's right, we paid for a true to size picture, 10/10 panels should be used as instructed but it wasn't. We couldn't use other panels to replace the messed up once because they weren't cut right. Paid over $400 for a awful mural that I need to replace with a different company. I reached out to customer service and no one is getting back to me. I have gotten my bank involved at this point because we were robbed.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Serena,

I am very sorry to hear that you are not happy with your wallpaper.

In regards to the delivery, we stated in our announcement bar on every page of the website that we were closed over Christmas. We also adjusted all our delivery times to reflect this. Furthermore, you would have received an auto reply stating the dates that we were closed over the Christmas period if you had emailed in. We are only a very small family-run company, and we believe our staff deserve a break over the holiday period.

In relation to the number of panels you received, the width of your wall was entered as 170 inches and each of our panels is approximately 19 inches wide. We add around 2 inches to allow for trimming/error so you have received 10 panels. This free extra material will have carried the width of your wall just over from 9 panels to 10 panels. If you did not need to use the extra panel, then your decorators must have measured accurately. The '10x' on your order is in regard to the number of square metres your mural covers, not the number of panels.

I am also sorry to hear that the panels did not line up, this is something that was not mentioned to us via email or chat conversations. If you send us some photo evidence, we can refund or reprint your wallpaper for you. I would like to mention that it is impossible for all of them not to line up, as a large portion of the panels are printed as one piece, and then cut into panels, so perhaps the misalignment could be down to installation. Either way, we will be in touch to resolve this issue for you.

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Epic.

Easy buyer experience, arrived in good time, fits perfectly, high quality in terms of feel and artwork. Looks amazing. Would definitely buy again. Can’t wait for my son to see his space themed feature wall.

23 de dezembro de 2024
Avaliação não solicitada
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Natasha,

Thank you so much for your review.

We are very glad to hear that you love your wallpaper, we hope your son loves it too!

Kind regards,

WallpaperMural

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