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Wards Avaliações 

6.913
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Not all heros wear capes. We were let down by another estate agent which left us in a vulnerable position with a family member with dementia. The team at Wards Kings Hill were supportive, kind, profe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Wards of Welling a couple of times now to sell houses, and have been hugely impressed with their professionalism each time. Communications and advice have been excellent, and they made... Ver mais

Avaliado com 5 de um total de 5 estrelas

The team at Wards Headcorn are very professional and friendly. This isn’t my first time I have used them because of this, I have every confidence in them and would throughly recommend them.

Avaliado com 5 de um total de 5 estrelas

We have just exchange contracts on our new property and would like to thank all the girls at wards for their hard work getting us there. They are always ready to help in anyway they can with prompt r... Ver mais

A empresa respondeu

Detalhes da empresa

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Sobre Wards

Escrito pela empresa

Established in Gillingham in 1922, Wards (formerly Ward & Partners) is Kent’s largest independent estate agency. With over 100 years of heritage, Wards has grown from a single branch family-run business into a notable network under the Arun Estates umbrella, serving home buyers, sellers, landlords, and tenants across the Southeast of England.

What sets Wards apart is its "people-first" approach. Built on the core belief that it is people who make a property a home, the agency has built an enduring reputation for outstanding customer service, transparency, and deep local knowledge. To ensure seamless journeys for its clients, Wards offers a comprehensive, all-in-one property service. This includes expert residential sales, lettings, professional valuations, in-house mortgage advice, and conveyancing.

Deeply rooted in the communities it serves, Wards has raised millions of pounds for local charities over the decades. Combining a century of traditional local expertise with modern digital marketing—including virtual tours, massive portal exposure, and open-house strategies—Wards continues to be the trusted partner helping generations of families take their next steps on the property ladder.

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Welcome to Wards, the new name for Ward & Partners

Escrito pela empresa

We are all on our own journey, planning our next move. Wards are here to help make those plans a reality. Whether you are buying, selling or renting, we do everything we can to help you move forwards. If you are looking to sell with Wards, our key goal is to make sure you achieve your asking price and here are just some of the ways we achieve this:
Everywhere online
Your property will be listed on Rightmove, Zoopla, Prime Location and On The Market, plus promoted across social media too.
Throughout Kent
With 42 offices in Kent and a huge database of active customers, with Wards, we may already have your perfect buyer.
An open house
We can carry out an open house, so we have lots of people visit your property at the same time, creating a buzz and the urgency to put in an offer.
Your property at its best
We make your property look amazing, through professional photography and our state of the art virtual tours. And remember, we won’t earn a penny unless we sell your home.
Helping you move forwards

Get in touch today!

The lengths we go to deliver the very best customer service are unmatched...

The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.

Informações de contato


4,7

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(6.913)

271 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Had a great experience with wards

Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!

15 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We're so glad you had a great experience and appreciate your kind words about our team member's knowledge and leadership at Wards Tonbridge. Thank you for your positive feedback!

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

I have been renting a property from…Wards Lettings of Kent

I have been renting a property from Wards Lettings for the last 3 and a half years. They are diligent and obliging along with being so professional, in so many ways. I highly recommend them. Over these years, whenever I've had to make telephone calls, the person I've spoken to has been kind, charming and listens, responding in a friendly, satisfying manner. I enjoy speaking to Emmet when I pay my rent, via telephone. Also Will. The staff I've met, in person, including, Tammy and Laura has been a pleasure, both of whom, have treated me in a friendly, caring & personable manner. Sadly, I have to re-locate, due to commute distance. Finally....such a huge mention of respect to Billy Flynn...this Man has showed me such respect, he listens, reacts in an amiable, friendly manner, so rare these days. Billy is such a warm-hearted Gentleman...."Nuff Respect" Sir. I had a problem.. never have I experienced such a compassionate response in a business capacity. He listens and responds so reassuringly. I haven't met him, in person, however, that's how it feels via telephone. Billy is a fantastic ambassador for Wards Of Kent. I truly wish His career prospers. Warmest Regards, Billy and Wards. Paul Vincent Boyle
e.

14 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We are incredibly grateful for your wonderful feedback and truly appreciate you taking the time to share your positive experience with us at Wards over the past three and a half years. It means a great deal to us to know that our team has consistently provided you with professional, kind, and supportive service. We are particularly touched by your commendation of our colleagues and their dedication to ensuring a reassuring and amiable experience. We understand that relocating due to commute distance is a significant change, and we wish you all the very best in your new endeavors. We value your kind words and are so pleased to have had you as a tenant.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Very pleased with the service

Very pleased with the service and professionalism from Wards Kings Hill. Sam Turner, Be Chapman, Kate Hunter and Maria Meddings were all first class in achieving a sale of our property. Thank you.

13 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We are so pleased to hear about your positive experience with our team at Wards King Hill. We truly appreciate you acknowledging our colleagues' professionalism in achieving your property sale. Thank you for your kind words.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Great experience

Maria kept us updated every step of the way. Always available to answer our questions.
Also, the staff at the Tonbridge branch were very helpful.

13 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We're so happy to hear our team at Wards kept you updated and were always available to answer your questions. We appreciate your kind words!

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

5 stars everyday

Purchased a property through the Cliftonville branch and despite all the delays the solicitor caused Wards were always on the ball. Arranging surveys with the sellers directly for us, keeping us informed of everything via telephone rather than snail mail like "some" people.
From the viewing with Katy to updates from Emma and Victoria it always made my day hearing from them as it was always progreession news.
5 stars everyday.

12 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We're so happy to hear about your positive experience with our team at Wards Cliftonville. It's wonderful to know that our proactive communication and dedication made a difference throughout your property purchase. We truly appreciate your kind words and five-star rating!

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Evie

Evie was personable, enthusiastic and knowledgeable a joy to communicate with and great energy to peruse our dreams for Mums last forever home. We may still be looking but she really has been great to work with so far.

6 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We're so glad to hear Evie is providing such a positive and knowledgeable experience as you search for a home with us at Wards. We appreciate your kind words Lizzie!

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

I found the staff at Deal’s branch of…

I found the staff at Deal’s branch of Wards to be very professional, accommodating, friendly and always keeping me up to date with my purchase especially Amanda who oversaw the process and liaised with all other professionals including other estate agents and solicitors.

12 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We're delighted to hear about your positive experience with our team, especially Amanda's excellent support at Wards Deal. We appreciate your kind words!

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Nicholas Foster

Nicholas Foster was really helpful - I would highly recommend Wards. I am very happy with the service I received and great communication.

12 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We're so happy to hear you had such a positive experience and appreciated the great communication from Nicholas. We truly value your recommendation of Wards.

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Highly Recommend Wards Property Management

I have rented my property to the same tenants for the past six years, and the Wards Property Management team has done an excellent job managing it throughout. During this time, I worked with two Property Managers, Marc Steels and Joanne Saunders. Both were exceptionally supportive, professional, and instrumental in keeping the property in good working order, which in turn kept my tenants very happy. Sadly, I have now put the property on the market as the tenants had to relocate. I highly recommend Wards Lettings and Property Management. With the government’s newly implemented Renters’ Rights Act, the current landscape is a minefield best navigated by professional property managers like Marc and Joanne.

11 de agosto de 2026
Avaliação não solicitada
logotipo da Wards

Resposta da Wards

We are so pleased to hear about your positive experience with our property management team over the past six years at Wards Estate Agents. It’s wonderful to know that our managers were supportive and professional in maintaining your property and keeping your tenants happy. We appreciate your kind words and recommendation, especially recognizing the current complexities of property management.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

We would recommend Be Chapman and her…

We would recommend Be Chapman and her team at the Kings Hill branch. Be's professional, considered approach and advice during the initial marketing and sale of our property made the process seem so much easier, especially when things became quite complicated.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Wards

Resposta da Wards

We are so pleased to hear that our team's professional and considered approach at Wards Kings Hill made your property sale easier, especially when things became complicated. We appreciate your kind words.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

We would highly recommend Hythe Wards Estate…

We would highly recommend Wards Estate Agents in Hythe for selling your home. A huge thank you to Mark, Darren, Ollie, Amelia and Amanda.

Mark went above and beyond to ensure any queries we had, no matter how complex, were answered quickly, so we were never left out of the loop.
​
Relocating is naturally a stressful process, but the team completely understood our situation and took so much of the weight off our shoulders.
​There was no pressure to host viewings ourselves, they were more than happy to handle every viewing. Most importantly, they truly listened to what we needed, specifically ensuring we secured buyers in a strong, reliable position.

​Their communication was second to none. They kept us in the loop at every single stage—answering enquiries and assisting us also with any concerns, Ollie was consistently calling back when promised, even if it was just to give a quick check-in to say there were no new updates.
​Highly recommended to anyone looking for an estate agent who deliver as promised.

27 de julho de 2026
Avaliação não solicitada
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Resposta da Wards

We are incredibly grateful for your wonderful feedback. It means so much to us to hear that our team's efforts in communication and support made your relocation less stressful. We always aim to provide clear and consistent updates, and we're delighted that our approach to handling viewings and securing reliable buyers met your expectations. Your recommendation is truly valued at Wards!

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

I cannot fault Wards Rainham

I cannot fault Wards Rainham. The entire team are lovely but especially Alison, Judy and Graham. They were instrumental in helping us to purchase our first home from start to finish and we could not be happier.

4 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We are so happy to hear about your positive experience with our team at Wards Rainham. Helping you find your first home is truly rewarding for us.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Callam helped and assisted us from the…

Callam helped and assisted us from the start of our property search up to the purchase and completion. Callam was always contactable. Cannot thank him enough.

10 de julho de 2026
Avaliação não solicitada
logotipo da Wards

Resposta da Wards

We are so pleased to hear about your positive experience with us at Wards, especially regarding the support you received throughout your property journey. We truly appreciate your kind words.

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

It’s been a journey

It’s been a journey! Gary had been very supportive of seeing this process through which has been a long one, couple of times wanted to take it off the market but persuaded me to keep it on! Hannah and Jenny have both been fabulous for generating bookings during the viewings period. A thanks to Luke as well. Kim fantastic with the STC period helping with the complicated process of keeping everyone updated with progress and any information/ issues that occurred!
So thank you all very much and I’m sure you are all breathing a sigh of relief this one is in the bag 😂

1 de agosto de 2026
Avaliação não solicitada
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Resposta da Wards

We are so pleased to hear about your positive experience with our team at Wards throughout this journey. It's wonderful to know that our colleagues provided such dedicated support and kept you informed every step of the way. We truly appreciate your kind words and are delighted that everything is now successfully concluded.

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

The whole experience from meeting…

The whole experience from meeting Anthony through to completion of the sale of my late parents house has been faultless and I recommend using Wards in Walderslade

31 de julho de 2026
Avaliação não solicitada
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Resposta da Wards

We are so pleased to hear about your positive experience with us at Wards during such a sensitive time. We appreciate your kind words and recommendation.

Avaliado com 5 de um total de 5 estrelas

We instructed Wards to try to sell our…

We instructed Wards to try to sell our house and we got Anne to come to put it on the market, she was very friendly and ran through everything that we needed to know and with help from izzie and the ladies in the office they got my house sold within a month, we couldn’t be happier and wards have helped us find our dream property too,
Thank you to all at wards in Barnehurst

1 de julho de 2026
Avaliação não solicitada
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Resposta da Wards

We truly appreciate you sharing your wonderful experience with us Colin. We are so pleased to hear that our team provided excellent service, helping you sell your home swiftly and find your dream property. Your kind words mean a great deal to us.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, We deal with Libby and she certainly takes the stress out of renting, Certainly recommend either as a renter or a landlord

28 de julho de 2026
Avaliação não solicitada
logotipo da Wards

Resposta da Wards

We are so pleased to hear about your positive experience with our service and Libby at Wards Estate Agents. It's wonderful to know we could make your renting process stress-free. We truly appreciate your recommendation!

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Emily

Emily, was always very helpful, pleasant, patient, and understanding . A excellent agent

24 de julho de 2026
Avaliação não solicitada
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Resposta da Wards

We're so happy to hear our agent provided such helpful, pleasant, and understanding service. We appreciate your kind words!

If you know anyone who would benefit from our services, then please use the below link to refer a friend and be rewarded: https://sl1nk.com/9xee2ip

Avaliado com 5 de um total de 5 estrelas

Wards of Barnehurst (specifically Ann…

Wards of Barnehurst (specifically Ann McDonald) helped us with our move after being with another agent for 18 months, went to wards of Barnehurst dealt with Ann and the house was sold in 3 weeks and we got our dream house in Herne Bay 2 mins from the sea, Ann also has a wonderful sense of humour but also did the business.
The biggest thanks go to Ann and the rest of the staff, I say to Wards do not lose this girl a big asset to Wards.

29 de junho de 2026
Avaliação não solicitada
logotipo da Wards

Resposta da Wards

We are so pleased to hear about your wonderful experience and that we could help you find your dream home so quickly. It is fantastic to know that our team's efforts, particularly Ann, made such a positive impact. We truly value your kind words and appreciate you highlighting the exceptional service provided. Thank you for sharing your positive feedback with us.

Avaliado com 5 de um total de 5 estrelas

Wards of Welling - thoroughly recommend

Louise and Alexis were excellent to work with. Their communication, advice and helpfulness were outstanding. They were both incredibly professional

I would wholeheartedly recommend both and wards of welling if you were looking to sell your house

23 de julho de 2026
Avaliação não solicitada
logotipo da Wards

Resposta da Wards

We are so pleased to hear that our team provided such outstanding communication, advice, and helpfulness during your selling process. Your recommendation means a great deal to us.

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