Warranties 2000 Avaliações 

Straightforward, honest answers to questions.
Easy to deal with and gave the best deal available

Had a call from Helen at Warrantys 2000 today as my renewal was due, very pleasant young lady & also managed to arrange me a new 2yr plan with unlimited claims, very efficient on the phone & the new plan was also cheaper than the price I paid when I purchased the car, I'll stick with these guys if they keep doing what they do, great company to deal with, regards Tony

Ethan was very polite and helpful and dealt with us quickly

COMPLAINT NOT DEALT WITH OR TAKEN SERIOUSLY. I emailed the support email and the big assist email and all I received was a one word answer. I have asked multiple times to see the terms and conditions and to have a manager contact me for my complaint have not received an update or the T&C's. My car has been broken for 2 months and the outcome I have received is not to help me at all. I am still waiting for a follow up on my formal complaint by a manager. DO NOT buy this warranty as it will be misold to you - they will say it covers mechanic faults and then try to give you 2nd hand unknown parts (didnt explain this at point of sale) and ignore you for months.

The braking system on my Range Rover hybrid failed due to a faulty battery almost causing a deadly accident. I’ve just been told that warranties 2000 “don’t cover batteries” which is absolutely disgusting considering I purchased a hybrid car that most of the systems are run with auxiliary batteries. I have now been left with a £460 bill. Why wasn’t I warned about this at the time of purchase? Normal wear and tear I totally understand but internal batteries that run the systems in the car is shocking. Very poor customer service!!

Very good and helpful thank you

Clara was really helpful, providing clear and relevant information and swiftly supporting me with my warranty extension.

Ease and cost of renewal was great, spread payment too

Warranties 2000 is more like a reap off company with no integrity.After being a loyal customer with no issues with my vehicle before hand, when I requested for a claim which was clearly stated on the contract as there was an issue with my vehicle, the company declined with no meaningful explanation.This company is misleading in their terms and conditions.From my experience, this is a NO NO.

Easy to contact very good knowledgeable staff member on the phone who knew the product she was selling lady called Clara I believe,good company to deal with

I took my car to the garage booked by Warranties2000 on 24 July for a diagnostic inspection. On the same day, the garage informed me that the alternator needed to be replaced over the phone and mentioned they will send the diagnosis and estimation for authorization.

However, the repair estimate was not sent to Warranties2000 until the morning of 28 July. I do not understand why it took four days for the garage to submit the estimate. During this period, I had to make multiple follow-up calls to both the garage and Warranties2000. Without my repeated chasing, I believe the process would have been delayed even further.

Once the estimate was submitted, I contacted Warranties2000 several times to request that it be reviewed and approved as quickly as possible. On 29 July evening, I was informed that there was an issue regarding the diagnostic fee and that the estimate had been sent back to the garage for review. It is now pending with the garage, and once again there has been no proactive action or communication from either party.

Throughout this process, I have had to repeatedly call for updates. Emails sent to Warranties2000 have gone unanswered, and when I questioned why I had not received any email responses, I was simply told that my emails had not been received.

I only bought this vehicle from V12 Sports and Classic last month, specifically to enjoy the school holidays with my children. Unfortunately, due to these unnecessary delays, our plans have been completely disrupted. As things stand, I have not been given any estimated timescale for completing the repair. Looking forward for warranties2000 team to consider this issue on priority.

Spoke with Judy. Fast and simple process.

Operator went through everything with me she was lovely Plus kept me calm as my anxiety was high when trying to put in card no

Great helpful service from Judy

I hit problems with them but between us we worked it out.

Everything that could go wrong has gone wrong. Poor communication the aftersales team lying to us and giving us false information like telling us to contact the motor ombudsman to raise an ADR only to find they aren't registered with any Ombudsman.
Google reviews are very different to trust pilot reviews which is concerning. They have sold me the gold warranty on the basis that major engine failures and engine parts are covered only for me to find upon the timing belt failing then causing further damage to the engine due to timing belt fault they have now said the timing belt is wear and tear. They have been very poor with communication and very unprofessional.

Very professional people. They were very patient with us and took us through the whole process. Thank you all especially Jess.

Very easy to request on line and very helpful and relaxed phone call from agent.