Warranties 2000 Avaliações 

3.220
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely spot on service, reported a cooling system fault within 48 hours sorted with new parts and labour covered had to pay a small amount towards the costs but it was worth it. Did the right th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to contact very good knowledgeable staff member on the phone who knew the product she was selling lady called Clara I believe,good company to deal with

Avaliado com 5 de um total de 5 estrelas

Clara was extremely professional and clear to understand. She made me feel at ease straight away. She knows her job well and was able to answer all my questions straight away without the need to speak... Ver mais

Avaliado com 1 de um total de 5 estrelas

The braking system on my Range Rover hybrid failed due to a faulty battery almost causing a deadly accident. I’ve just been told that warranties 2000 “don’t cover batteries” which is absolutely disgus... Ver mais

Detalhes da empresa

  1. Serviço de Motorista

Sobre Warranties 2000

Escrito pela empresa

Used Car Warranty Provider

Based in Leeds, the Warranties 2000 Group were incorporated during 1984 providing a first class service to motor trade clients. Currently we administer the warranty programmes for some of the most respected names in the industry.

Our continuing success has been achieved by commitment to our high standards of service and company objectives.

No company could be more passionate about listening to, and serving its customers. Indeed, a number of programmes pioneered and developed by Warranties 2000 over the years have become industry standards. The Warranties 2000 Group has developed into one of the most advanced warranty administrators in the UK.

With fully computerised system in Leeds and flexible underwriting facilities, Warranties 2000 consistently demonstrate their ability to exceed client requirements.

Unlike other warranty companies, the Warranties 2000 Group has been operating continuously for over 30 years and we have not only retained accounts from the commencement of business in 1984 but also many members of staff. We keep our overheads to a minimum so that we can give you the best price available.

Our sales team and office management teams have many years experience in the warranty business and we can tailor any products to suit you, our customer.

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 82% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(3.220)

645 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Gave them a call today as lost all my…

Gave them a call today as lost all my emails with my policy on spoke to a nice lady called Beth she made me feel so at ease and sorted it out in no time atall thanks for the help

6 de julho de 2026
Avaliação não solicitada
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Resposta da Warranties 2000

Thank you for your 5 star positive feedback

Avaliado com 1 de um total de 5 estrelas

"Purchased a 3-year extended warranty…

"Purchased a 3-year extended warranty through Big Motoring World, underwritten by Warranties 2000. When I needed to raise a claim for a steering column fault, I was unable to reach anyone. Over 48 hours I waited on hold for 30–45 minutes on multiple calls with no answer, and received zero response to emails. A warranty is only as good as the service behind it — and this has failed at the first test. Would strongly caution anyone buying from Big Motoring World to ask specifically who underwrites their warranty and check Warranties 2000 reviews before signing."

Better avoid services from Warranties 2000.

2 de julho de 2026
Avaliação não solicitada
logotipo da Warranties 2000

Resposta da Warranties 2000

Thank you for your feedback. Pleae note, we did experiance some technical issues recently which did cause some issues to emails and phone lines. If you were a customer that suffered through this time, we do sincerley appologise. Please would you be so kind to email in to support@warranties2000.co.uk with your registration ] number so we can make contact with you directly to disucss and resolve your issues

Avaliado com 1 de um total de 5 estrelas

Avoid Warranties 2000

Avoid Warranties 2000 – A Warranty That Doesn't Deliver When You Need It

I would strongly advise anyone considering Warranties 2000 to think twice before purchasing a policy. My experience has been extremely frustrating and has left me with little confidence in either their customer service or their claims process.
Contacting the company is incredibly difficult. Calls often go unanswered for hours you can spend an excessive amount of time on hold waiting to speak to someone.
Customer service appears to be poor and communication throughout the claims process has been disappointing.
The main issue relates to the air conditioning system on my Jaguar I-PACE. In fact, I have experienced problems with the air conditioning since the day I purchased the vehicle, which suggests that the car may have been sold to me by V12 with a pre-existing fault. I returned to the dealership on two separate occasions to raise the issue, only to be told to have the air conditioning re-gassed. Unfortunately, this did not resolve the problem.
When the fault persisted and eventually became more serious, I submitted a claim through Warranties 2000. The claim was quickly rejected and classified as "wear and tear".
What I find difficult to understand is how they could reach that conclusion without carrying out a physical inspection of the vehicle.
I subsequently spoke to my mechanic, who advised that this is not a wear-and-tear issue but a known fault affecting Jaguar I-PACE vehicles. He explained that it is commonly linked to a manufacturing or design-related defect which can cause significant air conditioning failures and intermittent operation.
If this is a recognised fault, how can it simply be dismissed as wear and tear without a proper investigation?
Since then, I have read numerous reviews from other customers describing very similar experiences: difficulty contacting the company, lengthy waiting times, and claims being rejected under the "wear and tear" exclusion. The number of people reporting the same issues is concerning.
A warranty should provide reassurance and support when something goes wrong. Unfortunately, my experience with Warranties 2000 has been the exact opposite. Between the poor communication, the difficulty in reaching someone and the apparent willingness to reject claims without proper assessment, I feel that I have paid for a service that offers very little value.
Based on my experience, I would strongly recommend staying away from Warranties 2000 and carefully reading the reviews before purchasing a policy.

29 de junho de 2026
Avaliação não solicitada
logotipo da Warranties 2000

Resposta da Warranties 2000

Please email in to support@warranties2000.co.uk with your registration number so we can look in to your case and an advisor will contact you directly to discuss further. We would not decline any warranty claim as wear & tear with out confidently evidencing that to be the case. On average, wait times to get through to an advisor are usually between 5-20 minutes, the later been in more busy times. If you feel the fault was present at purchase, there are other avenues we can follow to assist you also.

Avaliado com 5 de um total de 5 estrelas

Warranties 2000 worth a look.

The customer service advisor Helen was terrific, she talked me through everything and was clear and concise. This appears to be the best warranty out there and well worth a look for a hybrid vehicle.

29 de junho de 2026
logotipo da Warranties 2000

Resposta da Warranties 2000

Thank you for your 5 star review

Avaliado com 1 de um total de 5 estrelas

I wouldn't even give them a star if it…

I wouldn't even give them a star if it would be possible.
I have bought a car from Big Motoring World. I was told the car is fully serviced. This is not true. I took the car into a garage for inspection because I experienced some failures. Of course the report with issues about 3 pages! Tried to contact Mig Motoring but I was told I'm over the 6-month warranty with them but I pay a 4 -year warranty with Warranties 2000 and they will help. Report had been sent over a month ago, 0 response, not even a phone call. So, I get nothing for my money!!!!!

26 de junho de 2026
Avaliação não solicitada
logotipo da Warranties 2000

Resposta da Warranties 2000

Thank you for your feedback. Please be advised, if you have not called in to our claims team to log a claim and only emailed through. There is no certainty that emails have been received. In reference to your comments regards Big Motoring World, this is no reflection of our company and/or service. I have requested for an advisor to call you to deal with any issues you have

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