WatchObsession Avaliações 

162
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I wanted a new strap for a Briston Clubmaster. The watch came with a military strap, which I didn't really like. The watch has a tortoiseshell coloured case. With help from the team at Watch Obsessi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy to find exactly what I needed. Kept informed about a slight delay as they worked to source another delivery from the manufacturer. Item was then dispatched immediately, postage was very fast and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Decided I needed a butterfly clasp instead of a buckle for my watch so I found myself at WatchObession. Ordered the buckle and it was delivered promptly however I had ordered the wrong size - my fault... Ver mais

Avaliado com 3 de um total de 5 estrelas

I have no complaint with Watch Obsession as a business based in the UK - but, if they are going to sell watch bands etc to far away places like Australia - perhaps they might tell you if you tick Fr... Ver mais

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(162)

14 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Good customer service

I had an issue with my shipment and after a little back-and-forth, WatchObsession customer service went above and beyond to resolve the issue. Mathew was particularly helpful. I would purchase from them again.

7 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love everything about this company!

I can't rate this company highly enough. I've been buying from them for 5 or so years; everything from nato straps up to an Omega Speedmaster Moon Watch and they always deliver the best service, amazing personal communication and a wonderful curated selection of straps and accessories.

This time round I purchased their Tanner Bates leather nato, based I think on an exclusive collaboration they have with tanner Bates. This looks and feels suburb and every bit as good (if not better) than some of the pricey leather nato's you can buy elsewhere.

21 de dezembro de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Many thanks for your kind words Dean! We couldn't do what we do without customers like yourself :-)

Avaliado com 5 de um total de 5 estrelas

Hirsch PURE orange... great strap

Bought a Hirsch PURE orange to put my Planet Ocean large on. It arrived the next day and looks fantastic.
Couldn’t be happier. Thank you Watch Obsession.

6 de outubro de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for your kind review, glad to hear that you are happy with your purchase and that it arrived in good time!

Avaliado com 1 de um total de 5 estrelas

Wrong label, the strap is not the same as the original, terroble costumer service

On September 25, I ordered a Omega Brown Alligator 19 mm wide strap. The strap was delivered and I was shocked to find the strap in an cellofan bag, written on the labal 20 mm wide strap, and the strap in the bag looking black. The label was a mistake, on the back side of the strap is written 19 mm. But the strap but the strap removed from the bag is very different from the original one, the original is shiny and definitive brown, and the received strap is definitive dark, almost black looking and matte. It does not give the original look!

... and, thank you for your answer after three month(!), but I know, I see, the strap, you have sold me, very - very different from the original Omega one! And the costumer service is terrible. No more WatchObsession!

3 de outubro de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thanks for your feedback Dr. Peter Gál.

We looked in to this and found that a simple type-o on the label file caused this confusion which then lead to the doubt about the straps likeness to your original.

Across our entire leather strap range, you will find variations in tone, texture and pattern. The genuine OMEGA straps that we sell are no exception to this variance as the alligator hide used can differ from the manufacturing batch of your original strap to the one we sell today.

We hope to meet your expectation should you wish to order from us again in the future.

Avaliado com 5 de um total de 5 estrelas

Top Service!

One of the best places for buying watches that you will find in the whole web!

Thanks and you can be sure that I’ll back.

26 de setembro de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for your great review Enrique!

Avaliado com 5 de um total de 5 estrelas

Have used WatchObsession five times now…

Have used WatchObsession five times now over the past year and have been very happy with the level of service each time. Once I mistakenly ordered an incorrect item but a quick email exchange with customer services had the issue quickly sorted and without fuss. They have a great range of watch straps and accessories, as well as watches themselves. Recommended.

2 de setembro de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for your continued support and great review Mark!

Avaliado com 5 de um total de 5 estrelas

First class service

Second time I’ve purchased with these guys and second time their service has blown me away! Ordered at lunch time and it arrived the next morning, excellent quality, beautifully packaged. Watch obsession will always be my first port of call for my timepiece needs!

27 de agosto de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you Harry for your kind review and for your continued support.

Avaliado com 5 de um total de 5 estrelas

I recently purchased a watch from …

I recently purchased a watch from these guys. What a great buying experience! Through the entire process I was kept in the loop as to what was going on, includibg pics of the actual watch. The watch was then delivered brilliantly packaged and arrived quickly. I came away feeling like I’d brought a watch from genuine watch enthusiasts,with a real passion and pride for their business. I can throughly recommend them over a boutique or AD who’s staff normally have no interest!

22 de agosto de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for your great review Elliot, you have described our ethos perfectly!

Avaliado com 5 de um total de 5 estrelas

Good experience

Quality products, secure payment, smooth and reasonable international shipping. The one thing I'd like to see added is the country of manufacture for all products.

9 de agosto de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you Takeshi for your great review and suggestion, glad to hear that you are happy with your purchase.

Avaliado com 5 de um total de 5 estrelas

Amazing People!

If you are thinking about buying a watch from these guys I can not praise them HIGHLY enough! Sourced my Omega incredibly fast and threw in some nice extras too for which I am super grateful! Great customer service and a nice personal touch in the box too :) I used them for straps before and the service is equally great!

Thank you!

2 de agosto de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you Justin for your kind review and continued support!

Avaliado com 5 de um total de 5 estrelas

First class service

Ordered a spare deployment clasp and couldn’t believe how quickly it arrived. Well pleased with its quality. First class service and product. Will definitely use these guys again and would recommend to all.

30 de julho de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you Malcolm, glad to hear you are pleased with your purchase.

Avaliado com 5 de um total de 5 estrelas

Wow Wow

Wow Wow

Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delivery cost was expecting it early next week. The strap looks fantastic better than the online photos. Will purchase any watch related items from Watch Obsession in the future.

7 de julho de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you so much for your kind review David, glad to hear your are pleased with your purchase and that it arrived in good time!

Avaliado com 5 de um total de 5 estrelas

Superb service

Superb experience!

Ordered a brand new Omega from them which was delivered in under 2 weeks. Great comms, even better price and helpful the whole way along. Will definitely revisit the next time I am in the market!

15 de junho de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for your great Review!

Avaliado com 5 de um total de 5 estrelas

Excellent company and communication

Excellent company and communication. My new omega seamaster was everything as described and more . Gary answered all my questions promptly and put my mind at rest . Don’t hesitate and use watch obsession for any purchases you need . Recommended to all my friends .

8 de junho de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for your great review Clive, glad to hear you're pleased with your Seamaster!

Avaliado com 5 de um total de 5 estrelas

Excellent in all regards

Excellent in all regards. Previously only bought a strap from the, but fantastic customer service from Gary when buying an Omega. Not often you can say this, but highly recommended in every way.

23 de maio de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for your kind words Rob, pleasure doing business with you.

Avaliado com 5 de um total de 5 estrelas

Fantastic service great communication…

Fantastic service great communication just received my pre owned Breitling today. I am very happy with it. Totally as described I would recommend watch obsession to anyone. I have previously bought lots of watch straps from them . Quick service good quality and speedy delivery.

16 de maio de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for your great review and continued custom Ivan!

Avaliado com 5 de um total de 5 estrelas

Definition of service

Definition of service!

I recently purchased a Rolex gmt (Batman) from watch obsession. Those who know, know the demand on these. I am based in Australia and a purchase of this calibre can be daunting to a foreign website, however the level of service and care Mathew presented gained my trust within the first phone call. Mathew assisted with several accessories I desired. His product knowledge is second to none which made my decision easy. The timepiece arrived in timely fashion.

Thank you Mathew and Gary your service is OUTSTANDING I look forward to future purchases with watch obsession

13 de abril de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you so much for your glowing review Jamie, glad to hear you are happy with your purchases.

Avaliado com 5 de um total de 5 estrelas

A M A Z I N G service

A M A Z I N G service. Debbie talked me through all the options. She probably spent twenty minutes on the phone with me to buy a watch strap and deployment clasp. SO HAPPY

4 de abril de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you Nigel, glad to hear you are happy with your purchase. Debbie

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, even ordered the wrong size by mistake and absolutely no problem or delays in getting the item exchanged. Lovely smooth reliable service.

Have used them before and will use again.

4 de março de 2018
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

:-) Thank you for your review!

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