Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Sent my item to WBT after a pretty rubbish experience with one of their competitors (Uberlink). WBT confirmed receipt of my device, tested it and sent payment all within 24 hours. On top of this th... Ver mais
A empresa respondeu
The same old story ! They offer an attractive price, but inevitability find something wrong and 'revise' their offer down. Down to an insulting level. To improve customer experience I would sugges... Ver mais
A empresa respondeu
Excellent. I got a quote on the website to sell my old phone. I quickly received the postage kit and as soon as WeBuyTek received it they emailed me. The same day they sent a further email to say th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Informações de contato
Future House, Marshfield Bank, CW2 8UY, Crewe, Reino Unido
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4,6
Excelente
8 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very fast process and great…
Very fast process and great communication.
Received money offered.
10 de março de 2026
Resposta da We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Excellent company, received money in less than 5 days!
Went on a comparison website and we buy tek were paying the highest amount for my phone.
I placed order on Thursday night, received pack on Saturday, sent off Monday, received full amount quoted on Tuesday
It was an excellent, easy service and will definitely recommend to everyone I know.
10 de março de 2026
Resposta da We Buy Tek ™
Hi,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊
– The WeBuyTek Team
I was so impressed
I was so impressed! The quote was exactly what I was paid, not like other companies that try to take money off for a non-existent mark/scratch. And so quick. I sent this Saturday afternoon and I got paid an hour ago (Tuesday). I will be definitely using them again and recommending to everyone!!
10 de março de 2026
Resposta da We Buy Tek ™
Hi,
What a lovely review—thank you! We’re so glad we could provide a service you’re happy with. We know selling tech online can feel risky, so we always aim to make it fast and hassle-free.
– All the best,
The WeBuyTek Team
Quick & painless
10 de março de 2026
Resposta da We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Full of rubbish
Full of rubbish, quoted S25 Ultra for £569 and revised to £369 due to oleophobic coating, phone is in very good condition! They are just trying to get the least prices as possible!! Horrible company
10 de março de 2026
Avaliação não solicitada
Resposta da We Buy Tek ™
Hi, Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated. Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or functional—can impact the final offer. We always contact customers with the revised price before moving forward, and of course, you can decline and have the item returned for free. We’d love the chance to make this right, so please feel free to get in touch. – WeBuyTek Support
GREAT SERVICE!!
GREAT SERVICE!!
Received the postage pack in a couple days, after they received the phone, they paid me next day at full price
10 de março de 2026
Avaliação não solicitada
Resposta da We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Quick and easy to send you old phone but be prepared for price drops
Quick and easy to send you old phone and receive payment. Customer service is good.
Be prepared for when you select and tick the relevant box regarding the state of your phone, they will come back saying that there is a problem with your device.
Both times I ticked the box that indicated the phones were faulty included cracked screens etc.... and the website quoted a figure based on these facts.
I then received an e-mail on both occasions dropping the price because of the cracked screens etc...which I had already disclosed. The e-mails were pretty much word for word with the same explanation. My impression was it was a standard reply.
9 de março de 2026
Avaliação não solicitada
Resposta da We Buy Tek ™
Thank you for your feedback. We're really glad to hear that you found the process quick and easy and that our customer service team was helpful.
We’re sorry to hear about your experience with the revised quotes. When devices arrive with us, they go through a physical inspection to confirm their condition against the details provided during the quote process. Occasionally our technicians may identify additional faults or assess the severity of damage differently, which can result in a price adjustment.
That said, we completely understand how this could feel frustrating, especially if the cracked screens had already been declared. Your feedback is valuable and helps us review how clearly we communicate these adjustments. If you’d like us to take a closer look at your specific orders, please feel free to get in touch with our support team and we’ll be happy to review this for you.
Thanks again for taking the time to share your experience.
WeBuyTek Team
Highly recommend We Buy Tek 😀
Quick response, paid postage . Fast payment.
Very easy experience….
Highly recommended
2 de março de 2026
Resposta da We Buy Tek ™
Thank you for your great review! We're really pleased to hear that you found the process quick and easy, and that the paid postage and fast payment made the experience even better.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope to help you again in the future!
- WeBuyTek
Excellent service for selling a damaged phone at a good price
Offered the best price for my iPhone 13 with cracked screen, return package/label came quickly, was advised it had been received and was being tested and the offer I had been quoted was paid into my bank the next day.
Perfect service, no quibbling or hassle, would highly recommend.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da We Buy Tek ™
Our team works hard to make selling your device as simple and transparent as possible, so it's great to know we delivered that experience for you. We truly appreciate your recommendation and hope to help you again in the future!
- WeBuyTek Team
Great service!!
Great service! Really smooth and received the exact price stated at the quoting stage ⭐️
26 de fevereiro de 2026
Resposta da We Buy Tek ™
Hi,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊
– The WeBuyTek Team
Got my quote price as initially agreed
Got my quote price as initially agreed, happy customer
5 de março de 2026
Avaliação não solicitada
Resposta da We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
Brilliant company,fair prices and speedy service 🌟
I recently had the pleasure of dealing with this company to recycle my sons Iphone 14 pro max.
I have recycled many devices with many different companies and I have never experienced service like this !!
The phone was posted on a Friday and arrived on the Monday it was booked in checked and payment was made all on the same day !!! This turn around is amazing ive seen processing take days before so this to be done in a day and to be kept up to date on each step was a breath of fresh air and the cherry on top was to be paid the actual price quoted is unbelievable no quibbling at all !!!
I will definitely be using you again in the future this deserves a 10 star review !!!!
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
2 de março de 2026
Avaliação não solicitada
Resposta da We Buy Tek ™
Hi,
What a lovely review—thank you! We’re so glad we could provide a service you’re happy with. We know selling tech online can feel risky, so we always aim to make it fast and hassle-free.
– All the best,
The WeBuyTek Team
What a pleasure.
A simple process and the only company that has paid the full price for a used phone quoted by them at the outset. They also paid on the day they received the phone. I recommend them and would use them again.
2 de março de 2026
Resposta da We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
Resposta da We Buy Tek ™
Hi, thank you so much for your 5-star review! ⭐
We’re thrilled to hear everything went smoothly with your trade-in. At WeBuyTek, we work hard to keep the process simple, fair, and fast—so it means a lot to see that reflected in your experience.
We truly appreciate your support!
– The WeBuyTek Team
Brilliant
Just sold my old phone with WeBuyTek. Easy process. Smooth transaction. Brilliant customer service. Definitely recommend.
2 de março de 2026
Avaliação não solicitada
Resposta da We Buy Tek ™
Hi, What a lovely review—thank you! We’re so glad we could provide a service you’re happy with. We know selling tech online can feel risky, so we always aim to make it fast and hassle-free.
All the best,
The WeBuyTek Team
Resposta da We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Resposta da We Buy Tek ™
Hi,
Thank you so much for your 5-star review! We're thrilled to hear that everything went smoothly with your trade-in.
At WeBuyTek, we work hard to make the process simple, fair, and fast, so it’s incredibly rewarding to know your experience reflected that commitment.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
WeBuyTek
It’s completely unreliable
I am extremely disappointed with my experience with WeBuyTek. I used their online system to get a quote for my iPhone 15 Pro. I was very honest about the condition and specifically selected "Faulty" because the screen was damaged. The website generated a quote for £300, even though their own criteria acknowledged the screen damage.
However, as soon as they received the phone, they dropped the price by over £100. It feels like a classic "bait and switch" tactic. Their quote system seems designed to give you an inflated price just to get you to send the device in, only for them to slash the offer once they have your phone in their possession.
Interestingly, if you play around with their online quote tool and change the conditions, you’ll notice the pricing makes no sense, sometimes offering more money for non-working phones than they do the clean ones. It’s completely unreliable or they know they can low ball you and try steal your phone from you.
Save yourself the hassle and the postage: do not believe the price they give you online. They will try to lowball you the moment it arrives.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da We Buy Tek ™
Hi,
Thank you for your review. We’re sorry to hear that the valuation did not meet your expectations. We completely understand how frustrating it can be when your device is assessed at a lower value than anticipated.
Please be assured that our technicians follow a thorough and standardized testing process in line with our condition guidelines. Any faults identified—whether cosmetic or functional—can affect the final offer provided.
If you disagree with the assessment, we are more than happy to arrange a reinspection of your device. Simply let us know, and we will initiate a retest for you.
As always, we contact our customers with any revised offer before proceeding. If you choose not to accept the updated valuation, you are welcome to decline, and we will return your device free of charge.
Kind regards,
WeBuyTek Support
Resposta da We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Resposta da We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
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