I called as I am moving house. Excellent service. No break in my sevice. Uninstalled and installed at new address on the same day. Thank you.
A empresa respondeu
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I called as I am moving house. Excellent service. No break in my sevice. Uninstalled and installed at new address on the same day. Thank you.
A empresa respondeu
Application is a pice of cake. Customer service was superb. If there’s a catch.... I haven’t found it yet. It might be a bit more expensive than the larger companies, but there’s no contract and no h... Ver mais
A empresa respondeu
I haven't actually used them as I cancelled within my 14 day cooling-off period (as I'm moving earlier than initially planned). However, I still wanted to give a positive review from my experience. Th... Ver mais
A empresa respondeu
Only giving a star because I have too otherwise it would be no stars . I cancelled weekly broadband and a year later they are still asking for money the reason we cancelled was because the service was... Ver mais
A empresa respondeu
Set up in partnership with Bright House, Weekly Broadband is proud to be the first UK provider to offer weekly, fortnightly as well as monthly payments. With no long term contracts, no installation fees, no cancellation fees and no credit checks, we are dedicated to offering flexibility to all our customers.
Escrito pela empresa
Whether you want to pay weekly, fortnightly or monthly... We guarantee our unique easy payments

8 Piries Place, RH12 1EH, Horsham, West Sussex, Reino Unido
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I called as I am moving house. Excellent service. No break in my sevice. Uninstalled and installed at new address on the same day. Thank you.

Resposta da Weekly Broadband
Ryan was a lovely agent that helped me with my issue straight away, very happy with the costumer service!

Resposta da Weekly Broadband
Excellent service. Woody was very helpful, I needed help in blocking some adult content on my broadband , and he sent me a link immediately.
Good job

Resposta da Weekly Broadband
Excellent service just recently had technical help from Russell he was very helpful and explained everything so well 😊

Resposta da Weekly Broadband
have had unlimited broadband with weekly broadband for a couple of years now and have no complaints whatsoever... fast download speeds, excellent connection, unlike some other providers, no issues there, the one time it did cut out, was quickly resolved with a telephone call and problem was fixed in about half an hour...
above all else, friendly, efficient and professional customer service 10 out of 10 there...in particular Kieran today, who, when i phoned to have my internet reinstated after having cancelled it as i was due to move house but unable to/delayed due to being ill, had another contract up and running for me in no time again.
when i do actually move house in the v near future, i'll stick with these guys, excellent internet connection and excellent customer service :)

Resposta da Weekly Broadband
Had an issue with my broadband box and rang the helpline for advice. I spoke to a gentleman called Matt who was very helpful and talked me through what I needed to do. Very good communication over all and proper customer service.

Resposta da Weekly Broadband
Hi , I have spoken to Josh Jones, regarding moving my Internet to my new address was very helpful, and it was a pleasure talking to him great guy definitely 5 star 🌟, thanks for making everything easy .

Resposta da Weekly Broadband
Absolute joke of a company, never received any services after paying the first payment and after sometime trying to give me a bill for £100. After contacting them they reduced it 25%. Now been sent to there credit control center to recover. Certainly not paying a penny for not having the service! Would definitely give 0 stars if I could

Resposta da Weekly Broadband
Lewis Parsons is a very helpful individual and thank you very much...

Resposta da Weekly Broadband
Spoke with Billy today after many attempts on the phone and he help me sort my issues within minutes and was really helpful

Resposta da Weekly Broadband
I contacted online chat about my Internet not working and was told what the problem was and that it would be resolved as soon as possible I was reassured this by Jamie who was very helpful very good service

Resposta da Weekly Broadband
Ok so I'm new with Weekly Broadband and i have to say i was really pleased to of found a weekly Broadband as these other providers charge far too much money for a monthly broadband ridiculous i was with Talk Talk and they said next months bill will go even higher so i knew i had to find a weekly Broadband + I did not want another 12 - 24 month contract because if i wanted to end my contract early it would cost me a BOMB but these guys came to the rescue because i only needed to find someone until i moved to another coutry !!! + i was pretty happy with the speed of the customer service as there happy to help straight away not having to wait.... Happy Days :)

Resposta da Weekly Broadband
Spoke to ebony who was Fantastic and helped us out straight away after trying for a few days getting hung up on she was a pleasure to speak to

Resposta da Weekly Broadband
If I could give zero i would, worst company I've ever dealt with,avoid Weekley Broadband at all cost.

Resposta da Weekly Broadband
I have always found the customer service team to be extremely helpful. Can't fault them

Resposta da Weekly Broadband
Polite and friendly, plus helpful and efficient service. Just a bit long to wait on the phone is the only drawback today.

Resposta da Weekly Broadband
Customer assistant at weekly broadband was straight up no dilly dalling polite and sorted the problem within mins would recommend never had any issues with weekly broadband ever great service...ps forgot to mention the gentleman's name was Ryan ....

Resposta da Weekly Broadband
The lady I spoke to was very helpful, so went ahead. Was told the company would contact me to arrange installation date. In the afternoon I got a call from another number pretending to be from them wanting my bank details again. At this point I was not happy and told them I would not be going ahead with it. Wanted to pass me to a 3rd operator now the cancellations department. Told them they were scammers and hung up. Checked out the number they were phoning from and it was from Leeds this company I had already asked where their base was and it is in Horsham. So be very careful.

Resposta da Weekly Broadband
Had a change of address and needed to reset my services spoke to a lovely gentlemen who guided me threw what to do and helped me get it all up and running lovely customer service

Resposta da Weekly Broadband
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