Wheelbase Avaliações 

2.749
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Highly recommended and amazing service. Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying th... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly. Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs )... Ver mais

Avaliado com 5 de um total de 5 estrelas

Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Price was very competitive already however a discount coupon was provided with minimal fuss and then shipping was free - very rare these days. I will definitely order from them again. Shipping was als... Ver mais

Detalhes da empresa

  1. Loja de Bicicleta
  2. também em
  3. Ciclismo de estrada
  4. Conserto de Bicicletas
  5. Loja de acessórios para bicicletas

Sobre Wheelbase

Escrito pela empresa

Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.

Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.

We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.

Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.

Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.

Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.

Contact us via Customer Care

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
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1 estrela

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Respondeu a 28% das avaliações negativas

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4,7

Todas as avaliações

(2.749)

196 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

What a great company to deal with

What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly.
Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs ) My complaint was dealt with immediately and I was reimbursed straight away for repair costs, I wouldn't hesitate to deal with them in the future

16 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic, swift service, excellebt customer service when an issue raised, certainly be a returning custimer 😃

24 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service and highly recommended

Highly recommended and amazing service.
Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying that it was they refunded one of the orders and proceeded to send out the other...excellent service,will definitely be using this company more often.

21 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Great service with great after sales. …

Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you and all very easy. I recommend them in all areas. Thank you all at Wheelbase.

20 de outubro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Delivery was delayed by 7 days

Delivery was delayed by 7 days, although I did receive a refund for the bike assembly service because of the delay. When the bike finally arrived, the front brake was squealing and the rear tyre was wobbling from side to side. I reported both issues and was offered a free electric pump. I appreciate the gesture, but that's not really the point. When you spend this much money on a brand-new bike and pay extra for the “Ready to Ride” service, you expect it to arrive properly checked and ready to ride. Unfortunately, that wasn't my experience.

8 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing service

Great advice over the phone. Convenient delivery options. Best packing I've ever seen. Would recommend to a friend without hesitation.

8 de outubro de 2026

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