I recently purchased a new Cannondale from Wheelbase and the price was quite simply outstanding. The service and delivery matched the price and I would very happily use Wheelbase again. Throughout... Ver mais
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Veja o que dizem as avaliações
Ordered some headphones online & they arrived the next day (free delivery!) Then decided I’d prefer the newer version so ordered them & again they arrived the next day. When I returned the originals c... Ver mais
A disappointing experience with my purchase of an electric C-Line Brompton. PDI checks weren't really checked in 2 cases - one quite important, the other, less so. I sorted these myself. Wrong battery... Ver mais
Every aspect was seamless, the selection, order, and fulfilment of the order all handled with care. The bike was delivered when promised, it was exceptionally well packaged, lots of support was provid... Ver mais
Detalhes da empresa
Sobre Wheelbase
Escrito pela empresa
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer CareInformações de contato
Mill Yard, LA8 9LR, Staveley, Reino Unido
- 01539821443
- Info@wheelbase.co.uk
- www.wheelbase.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 30% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding value for money, great service.
I recently purchased a new Cannondale from Wheelbase and the price was quite simply outstanding. The service and delivery matched the price and I would very happily use Wheelbase again.
Throughout the purchase process Wheelbase were prompt and professional.
Every aspect was seamless
Every aspect was seamless, the selection, order, and fulfilment of the order all handled with care. The bike was delivered when promised, it was exceptionally well packaged, lots of support was provided in terms of instructions for the few elements of assembly needed and the after care support provided by Matt has been 5 star all the way - highly recommended!
Good Service
Very helpful when I placed the order for the bike and helped answer any questions i had. Bike was delivered nice and safe and the adjustment i requested on the bike was carried out by the workshop team , thank you. All in all a good service 🤙
Wheels arrived very quickly
Wheels arrived very quickly, and quick response to email enquiry. Avery pleased so far.
Excellent bike shop.
I bought a set of ere research wheels. Brilliant price, expertly packaged, quick delivery. Wheelbase are superb, cannot recommend them highly enough.
Great communication, ultra-efficient service
Ordered some headphones online & they arrived the next day (free delivery!) Then decided I’d prefer the newer version so ordered them & again they arrived the next day. When I returned the originals communication was great, and the refund was processed quickly
Great all round experience.
The website was extremely easy to navigate and the delivery was very quick.
Very fast service
Very good and quick communication
Very good and quick communication, item came the next day with royal mail.great service really pleased thanks.
Terrible.
Terrible.
Reponse you offered nothing,£250 credit,insult,i wrang about getting new ebike,PR carbon pro,guy said we have this have this bike here.cumbria.
I spoke to a guy,in the Kendal shop,
He said to me,we have the Amflow PR carbon,pro,£5400,wow i said great.
I got straight back, on the phone,i was so pleased,excited,jumping up and down,so happy,told 9 emtb guys i was getting this bike,1 in the group,had last years,model.
I was impressed with its performance.
I paid Wheelbase £2700,up front,to keep the bike,
I wasTold the bike would be, with them in Darlington shop,wed/thurs,that week.
So i waited until,Tue/ Wednesday,i wrang,asking if my bike was ready.
Went quite,no answer.
I wrang back on several occasions.
Eventually the cumbria shop guy come on,tells, me this PR PRO, was sold to someone else after i paid the £2700.
I was devastated,after complaining they offered £250 credit.
I was pissed off, the fact WHEELBASE took my £2700.
And sold to someone else, after i paid this money.
Attitude of the lads,after i complained.
The last idiot tried to shout,me down,when i said wanted my £2700 back,i call him big voice,told me it could take upto 10 days,to get my money back.
Honest dont touch them.
Norman Kennedy
Great communication and bike very well…
Great communication and bike very well packed.

Resposta da Wheelbase
Great quality Airmatic mens shorts, fast delivery
Great quality Airmatic mens shorts. YP has been looking for this brand and the price was much better than on other sites. Delivery was super fast, I will use Wheelbase again :)

Resposta da Wheelbase
absolutely awesome bottle ...plus…
absolutely awesome bottle ...plus postage was quick too

Resposta da Wheelbase
Very prompt delivery after a very…
Very prompt delivery after a very helpful conversation with the shop.

Resposta da Wheelbase
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