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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

As others have said, they have changed the ingredients. One of our cats hasn't eaten for over a week, to the point we were looking to take him to the vets. Read these reviews and brought some Purina a... Ver mais

Avaliado com 1 de um total de 5 estrelas

The only thing worse than their product, is their atrocious customer service... In particular, Paul. Awful product which isn't sealed properly, resulting in mouldy food, not only in the packet, but al... Ver mais

Avaliado com 1 de um total de 5 estrelas

My two cats have enjoyed Whiskas chicken in jelly tins since I've had them - however they won't touch the new recipe! Ended up buying Asda tiger food which they seem to love - win, win situation as i... Ver mais

Avaliado com 1 de um total de 5 estrelas

Yet another company jumping on the band wagon treating customers as if they are stupid whilst ripping them off, by reducing the pouch size. Not enough in one 85g pouch and too much by opening two pouc... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Deliciously balanced meals that will keep your cat running to the bowl everytime.


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

316 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 58% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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Todas as avaliações

(316)

63 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

WHISKAS

The marketeers of WHISKAS and the 'scientists' of Waltham of WHISKAS, have now between them found yet another way of making the Mars family yet richer. After quietly reducing the pouch from 100g. to 85g. a few years ago, they have now developed a way of minimising the solid material in the pouch and making the so-called gravy make up the weight.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thank you for sharing your feedback, Michelle. We’re genuinely sorry to hear about your disappointment with our pouches. At Mars, we are committed to providing high-quality nutrition for cats, and we regularly review our recipes and packaging to ensure we’re meeting both pet needs and pet parents' expectations.

Please be assured that any adjustments are made with careful consideration, and our goal is always to deliver the best possible product for your pet. The nutritional value and quality of our food remain our top priorities.

Your feedback is important to us, and we will share your comments with our team. If you’d like to discuss your concerns further or have any questions, please reach out to our customer care team directly!

Kind regards,
The WHISKAS Team

Avaliado com 1 de um total de 5 estrelas

My cats simply walk away from Whiskas…

My cats simply walk away from Whiskas now, having eaten this for years. I always give the crunchy food in moderation. I just don’t know what to do now…I’m busy going through other cat foods, so far, no results!

12 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

MASSIVE RIP OFF

The price of Whiskas WAS £5 for a box of 12 packets of 100g - now it is £5 for 12 packets of 85g - I have always recycled the packets. I got in touch with Whiskas to ask why they are putting less food in the packets for the same price. They say it is order to comply with green issues and recycling. What a load of rubbish, just another big company taking people for fools. I don’t buy Whiskas anymore, it’s a rip off. My cats enjoy healthy fridge food now and look better for it.

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Food dye

6 cats myself.
Before they changed the ingredients and packing my cats used to have
These without any problems or anything
Since then I tried one yesterday and it looks like it has food dye in the food..
Completely different food altogether and now my cats all walk away from it and won't touch it at all.
Also I used to buy the 6 tin packs .I go through about 18 tins per week..
And even now the price used to be £3.89 for 6 tins..
Now it's around £7.50-£8.50 for the same...greed before quality

I now make my cats food from scratch myself and it'd been a huge success.. Happy cats eating good food instead of coloured dyes etc

Disgusting 🤮🤮🤮🤮🤮

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thank you for bringing this to our attention Daniel!

We wanted to share how incredibly sorry we are that you and your cats have had this experience with our Whiskas product. Since the health and well-being of your pets and ours is our #1 priority, we design our recipes to be safe, nutritious, and enjoyable. That’s why we’d like the opportunity to look into this further and will reach out to you to get more product details.

We also appreciate your feedback regarding pricing. We will always do our very best to absorb these costs as much as possible and the quality of our ingredients remain the same cats know and love.

Best wishes, Team Whiskas

Avaliado com 1 de um total de 5 estrelas

My cat died eating this.

6 de janeiro de 2025
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Bonjour Mega,

Nous sommes vraiment désolés d'apprendre la triste nouvelle concernant votre chat. Nous sommes également des parents d'animaux de compagnie et la santé et le bien-être des animaux que nous servons sont notre priorité numéro un et nous prenons très au sérieux les plaintes comme celle-ci. Pourriez-vous nous fournir vos coordonnées afin qu'un membre de l'équipe puisse vous contacter pour en savoir plus et recueillir des détails importants.

Cordialement,

L'équipe Whiskas

Avaliado com 1 de um total de 5 estrelas

Whiskas tastymix pouches are basically…

Whiskas tastymix pouches are basically a disgusting mess half of which can't be got out of the packaging. I threw the last pouch away unopened in the end as my 2 cats refused to eat any more .
I will not be buying again

23 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Have they changed recipe, again?

I'm not sure of they have changed the recipe, again, but now both of ours won't touch the stuff. The boy used to wolf down a pouch but even he's turning his nose up at it...have it on reorder from Amazon and this is a new batch of 160 pouches which look like they will go to waste.

21 de novembro de 2024
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thank you Rob for leaving your review and we are sorry to hear that your cats refuse to eat their Whiskas.

We know that cats are very fussy creatures! Just like us, pets can be choosy about what they fancy to eat and have likes and dislikes too. It sometimes helps to tempt them a few times and serving wet food at room temperature is what they prefer.

A lot of care goes in to making our food and so it's hard to know why your furry friends are not enjoying it this time. To investigate this further, please feel free to reach out to us - we are here to help!

Best wishes, Whiskas Team

Avaliado com 1 de um total de 5 estrelas

Bad experience

Both my cats have been sick and have loose stools. Whiskas tasty mix chefs choice in gravy. They are indoor cats so could only be the food. They were both sick and not well. Now better after a day and giving them alternative food. I have always trusted Whiskas but not anymore.

20 de novembro de 2024
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thanks for bringing this to our attention. We're incredibly sorry to hear about your experience with your cats getting sick, it must have been distressing!

As the welfare of the cats is our number one priority, we would like to investigate this incident further with our Quality team and would therefore appreciate if you contact us directly with your personal and product details so that we can assist you with this matter.

Thanks in advance and best wishes, Wiskas team


Avaliado com 5 de um total de 5 estrelas

Our Maine Coon loves it!

We rescued a 4 year old Maine Coon and he was always a bit skinny and we struggled finding a wet food he'd eat (he eats his dry Concept of Life Maine Coon biscuits no problem). You hear so much about buying the most expensive quality foods for you cat which is fine.....if they'll eat it! I think I've bought just about every ultra premium brand cat food going and he eats a tiny bit then we end up throwing the rest away. My mums very old cat is equally fussy and only eats Felix Ocean Feasts but when the shop didn't have any she ended up buying some Whiskas to tide her car over until she could get some more Felix. Long story short, her cat wouldn't eat it so she bought it over for our cat to try. Well, we haven't looked back. He loves it and we now have zero waste after every meal! Thanks Whiskas

29 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Obviously none of them own a cat!

What idiot decided that they should not produce tins of whiskas cat food anymore, if it’s because of the environment?, if that’s their thinking let me tell them why they are so wrong. Pouches are messy and CANNOT be recycled, tins surprise surprise CAN be recycled.
I will never buy Whiska’s again!

28 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Whiskers are making cheaper food

Ok my cats been eating whiskers for sometime now and over the last month or so all my cats have gone off it. Its the most expensive cat food and i'm willing to pay for the best. I would like to know why has my cats turned against it ? What have you done to cut the costs?

18 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Whiskas is making my cats sick

Bought some whiskas - the usual fish in jelly, all of a sudden my cats stopped eating it - I thought they were fussy but when one ate a little bit of it, got sick, had more later, got sick again then refused to touch that stuff. My second cat flat out refused to eat any of it. Both looked a bit unwell, so I changed to Felix Ocean fish. Came back home, both feasted on that and asked for more.

Something's gone wrong with your product, my neighbour with 3 cats has got the exact same story to tell.

Going from 100g pouches to 85g pouches was hard to swallow for me, now my cats' message is clear: it makes them sick. I'm going to feed the local seagulls with whatever is left in that box, then adios. No point getting ripped off while poisoning my cats.

16 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wouldn’t even use this in a SAW Challenge

Not only has the recipe change put off my cats from eating it, but the portion sizes going down is a slap in the face and the SMELL oh my lord, even after an hour it is reeking, it is disgusting and I don’t blame my cats for not eating it. After 2 hours, it's like a horde of flies can smell the foul decaying smell through the windows and flock into our house. I actually gag when I empty the bowls at the end of the night, I’ve legitimately never smelled anything so bad in all my life; i’ve changed nappies, i’ve cleaned diarrhoea, vomit, dog diarrhoea and most recently cat diarrhoea (thanks to Whiskas) and I’ve never smelled anything as bad as whiskas. I have to wear a N-95 (?) mask sprayed with aftershave to even pick up the bowls to take them to the sink. Jigsaw would think I was the devil incarnate if I suggested this in a torture chamber and I don’t blame him. Unless you hate your cats, DO NOT USE WHISKAS.

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My cat is been feeling really sick…

My cat is been feeling really sick after eating this food. She has diarrhoea constantly and she is always hungry… over all I’m not recommending it !

20 de maio de 2024
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thanks for bringing this to our attention.

We're incredibly sorry to hear about what you've experienced with your cat having an constant upset tummy 💔

As the welfare of cats is our number one priority, we have asked for more details so that we can contact you and investigate this incident further. We would be grateful if you could get back to us, as we want to help!

Best wishes, Whiskas team

Avaliado com 5 de um total de 5 estrelas

Good well known and trusted brand

I have 2 really fussy cats which are usually fed either whiskas or Felix as good as it looks. They get bored so I often try new brands for them but so far they have all been a massive fail I buy the more expensive ones to try and tempt my 2 into eating a full meal but nope they refuse and I always end up reverting back to whiskas and Felix. Whiskas is a good well known and trusted brand

16 de maio de 2024
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thank you Melanie for your lovely review!

We are happy to hear that your furry friends loves Whiskas, please do not hesitate to share some pictures of your cats with us!

Best wishes, Team Whiskas

Avaliado com 1 de um total de 5 estrelas

Another loyal customer boycotting this disgraceful company

Shame on Whiskas! My cats used to love it but since they changed the formula, two of them won't touch it; the third would but she vomited and had diarrhoea after each meal. On top of this, the fact that they upped the price and made the pouches smaller is just pure gouging and disrespect for their customers. I have switched to another brand and will NEVER go back to Whiskas - and it gives me great pleasure to see all the unbought boxes sitting on the supermarket shelves - they deserve it.

24 de maio de 2023
Avaliação não solicitada

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