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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

As others have said, they have changed the ingredients. One of our cats hasn't eaten for over a week, to the point we were looking to take him to the vets. Read these reviews and brought some Purina a... Ver mais

Avaliado com 1 de um total de 5 estrelas

The only thing worse than their product, is their atrocious customer service... In particular, Paul. Awful product which isn't sealed properly, resulting in mouldy food, not only in the packet, but al... Ver mais

Avaliado com 1 de um total de 5 estrelas

My two cats have enjoyed Whiskas chicken in jelly tins since I've had them - however they won't touch the new recipe! Ended up buying Asda tiger food which they seem to love - win, win situation as i... Ver mais

Avaliado com 1 de um total de 5 estrelas

Yet another company jumping on the band wagon treating customers as if they are stupid whilst ripping them off, by reducing the pouch size. Not enough in one 85g pouch and too much by opening two pouc... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Deliciously balanced meals that will keep your cat running to the bowl everytime.


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

316 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 58% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,2

Todas as avaliações

(316)

63 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

My sweet angel of a cat died from…

My sweet angel of a cat died from kidney disease from eating whiskas kibbles. Please, if you value your cat's life feed her raw chicken necks or wet food. Kibbles, sooner or later, will cause a lethal disease.
Now it's too late to do anything, it was too late and my poor baby had to be euthanized💔

15 de março de 2024
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thanks for your review Constantin!

We are incredibly sorry to hear about the recent loss of your furry friend and send your love and strength! 🖤️

As the welfare of cats is our number one priority, we have asked for more details so that we can contact you and investigate this incident further. We would be grateful if you could get back to us, as we want to help!

Best wishes, Wiskas team

Avaliado com 1 de um total de 5 estrelas

Lost two loyal customers

I contacted customer services about a box of whiskers food I bought that my two cats won’t touch, this is extremely unlike them, and I explained that I bought more food and they were fine with that box, so maybe there was an issue with the former box of food. They just fobbed me off and said they won’t refund because I don’t have a receipt, but I literally gave them everything they asked for including pictures, the product number, expiry date etc. No one takes receipts at the supermarket anymore, it’s bad for the environment. We won’t be using whiskers again because of this customer services experience and because there’s obviously an issue with the food that they aren’t taking seriously. I’m not risking my cats health.

29 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

New Whiskas making my cats sick. Stop buying it!!

I have 6 cats and they were the biggest fans of whiskas. 2 of my cats will only eat jelly. Apart from noticing the price going up and the portions are smaller, I also noticed not much meat in the gravy one and mostly this dark juice that doesn't even smell nice anymore. My cats are smelling it and walking away. The ones outside that are younger were eating it but vomiting and crying and licking their bums like it was burning them after. Now they won't eat it either. My cats are falling sick. I have used whiskas for years but now I am looking for a new one as even Felix have seemed to change their recipe and size. I don't get why all these companies are doing this. Will never buy whiskas again. For dry food I buy 20kg bags of Friskies and I am happy with that. I've used it for years but I need a new wet food very fast.

1 de fevereiro de 2024
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thanks for your feedback!

We are incredibly sorry to hear of your experiences with your cats and how they have become ill after being fed Wiskas for many years.

As the welfare of cats is our number one priority, we have asked for more details so that we can contact you and investigate this incident further. We would be grateful if you could get back to us, as we want to help!

Best wishes, Wiskas team

Avaliado com 1 de um total de 5 estrelas

Wish I had read these reviews before I…

Wish I had read these reviews before I purchased Whiskas dry food for all three cats.
Blood in stools, runny stools and three unwell cats, after numerous visits to the vet the we worked it out the food. changed to a different brand and gets a lot better and well.
I wish I can read all the other cases before my 2 x 7kg bags

15 de janeiro de 2024
Avaliação não solicitada
logotipo da Whiskas UK

Resposta da Whiskas UK

Thanks for bringing this to our attention.

We're incredibly sorry to hear about what you've experienced with your cat getting sick and having to go to the Vet, that must have been devastating! 💔

As the welfare of cats is our number one priority, we will investigate this incident further and will get back to you shortly!

Best wishes, Wiskas team

Avaliado com 1 de um total de 5 estrelas

Do not feed your cat Whiskas

Do not feed your cat Whiskas. It made our cat extremely ill, and our cat spent two days at the vets and took 5 days to recover due to this food being bad quality
It contains very little meat and protein, and high amounts of preservatives (according to Cats.com unbiased Whiskas Cat Food Review, 2024)

15 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Felix smells bad now.

My Cats were eating another brand of Car food for years then all of a sudden stopped eating it. Tummy upsets etc. Whiskas looked good. Packaging changed. Duo or Chefs choice. I put my Cats on whiskas. Brilliant they loved it. Now 10 Months later same problem. Even my greedy cat is not finishing his dinner and the pouches only 85g. For the last 2 weeks 5 bowls with food left in them. I have 5 Cats. When I smell the food it's awful and definitely not that bad a few Months ago. I've now got to find another brand. Cat food isn't cheap so why are the recipes smelling cheap. It's disgusting.

25 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have a couple of 8 year old cats

I have a couple of 8 year old cats, never had a problem with their appetites or enthusiasm for Whiskas sachets before this year.
A couple of months ago things started to go wrong, and this week I was seriously going to take them to the vets to check out thyroid ( constantly hungry but no weight gain) and dementia ( confusion, crying for food, refusing to eat when it’s put down, trying to get in the fridge whenever I opened the door) the constant crying has driven us bonkers.
We’ve put more & more food down and then thrown it away. We have probably doubled what we were spending. When I pushed the contents down in an unopened sachet there was less than half in the damn thing, didn’t matter because the cats refused to eat it anyway.
Yesterday I bought a box of Sheba sachets that are the same price as Whiskas and the problems seem to have evaporated. What have Whiskas been up to ? Furious with them. At least we will have a quiet Christmas now 🥵

22 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Whiskas versus Applaws…

I ran out of the Paws dry cat food that I normally use and bought some Whiskas dry cat food to tide me over.
The difference was very noticeable. Our cat ate so much more than previously.
He had put on weight on Harringtons dry cat food that we used to give him and was struggling to get up the stairs.
I then researched cat food on the internet and realized that cats should NOT be given carbohydrate.
It is a scandal that cat food manufacturers are selling cat food laden with carbs., which causes addiction to carbohydrate, excess weight and likelihood of diabetes.
In fact very similar to the problems in the human population.
Looking at the ingredients of Whiskas, carbohydrate is listed first (no percentage given) but the first ingredient given is the largest quantity in the product, meaning that there is more carbohydrate than meat.
For your cats' sake, please look at the ingredients, and choose one that is the highest in PROTEIN, which is what cats should have.
Think of the big cats in the wild.
Our cat lost weight when I changed his diet to Applaws which has 80% protein, and although it is more expensive, he eats so much less.

2 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

How to lose customers by ripping them off and treating them as if they are stupid.

Yet another company jumping on the band wagon treating customers as if they are stupid whilst ripping them off, by reducing the pouch size. Not enough in one 85g pouch and too much by opening two pouches. This increases the cost by having wasted food and paying for all the more packaging. Well done whiskas, you have cost yourself another lost customer.

19 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have stopped buying Whiskas since…

I have stopped buying Whiskas since they reduced the portion size to 85 gram sachets. One portion is not enough to feed my cats, they are still hungry. I will not be buying Whiskas again as its false economy. I have changed to another popular brand as they still sell 100 gram portions. As far as I am concerned its just another example of companies exploiting the cost of living crisis. Pure greed. Shame on you Whiskas.

7 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kitten wiskers face

I have had my kitten Ellie since she was 7 weeks old. She is now 16 week's old. I have tried her on a couple brands of kitchen food, but she just loves wiskers kitten food. She is a snowy bengal Russian blue.

1 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

i discusting cat food.only wish the rate your experience…

i only wish the rate your experience had a minus symbol on here,i,m not even bothered about the amount in the sachets its more about the vile contents.i have bought whiskas for years and my cats have never had a problem with it but now none of them will eat it, its stinks as if it has gone off..so now have gone onto shieba and they,re quite happy again,even the ferral cats are leaving it.a friends cat ended up at the vets with vomiting to which she ended up with a hefty vets bill until i told her what the problem was.

3 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Long live Whiskas!

My cat, Miu Miu, was impatiently waiting for the packet of food from Whiskas with chicken. As it turned out, it was delicious. The experience so far, the one with the sample from Whiskas, proved to me that my cat has become a fan of the brand with chicken. Long live Whiskas with chickens!

29 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting smell

Absolutely disgusting smell! The last 6 months we've noticed a horrid smell after just a few hours if thrown away. We thought it was due to the hot weather but now the temperature is dropping, this is not the case! The smell is like something has died! The change in mucky ingredients is obviously contributing to the awful and disgusting smell. We will not be buying whiskas products anymore. We've got two beautiful cats, and we feel guilty for feeding them this disgusting filth for the last few months! Shame on you!

1 de outubro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

a bad smelling batch of food

we have purchased Whiskas cat food for years the reduction in there pouches weight and the price increase made it a double increase my cat was always crying for more food he went from eating 3 pouches to 4 and sometimes five along with biscuits, i complained to them they said that was what was recommended 85 grams a feed. we purchased a 80 pack but he would not touch it then my wife said to me that cat food smells awful i tried the local stray cat and he wont eat it either i went out and purchased some Felix which usually he wont eat he eat that i tried to alternate it soon as i put the Whiskas down he walked away, very poor quality i will not be purchasing any more whiskas it to expensive to waste

27 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My cat is refusing to eat Whiskas

My cat is refusing to eat Whiskas. It’s such a shame, he used to love it. He sniffs it and walks away, I just put it in the bin to get rid of the smell. I’m stuck with 3 boxes of the smelly muck, and so I’m not happy either.

24 de setembro de 2023
Avaliação não solicitada

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