Wickes - Aberdeen Avaliações 

110
O TrustScore é 4.5 de um total de 5

4,3

Exploration Way, AB32 Aberdeen, Scotland, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Aditi Joshi helped us design our kitchen and was absolutely fantastic. She was patient through all of our questions and design tweaks. She understood what we were going for and made recommendations th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sejal was very helpful and took the time to help me find exactly what I was looking for in the store. I really appreciate her patience and excellent customer service. Thank you so much!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From start to finish, my experience with Wickes Aberdeen has been brilliant. Ashley, the design consultant, was great — clearly very experienced and made the whole process incredibly easy. The design... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in to get a few things and realised the timber was a bit too big for the car. Spoke with Jill H and she was super friendly and helpful and told us about the delivery options. She was also very ki... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Aberdeen

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Exploration Way, AB32, Aberdeen, Scotland, Reino Unido

  • 01224014599

4,3

Excelente

O TrustScore é 4.5 de um total de 5

110 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(110)

14.067 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Aberdeen/Westhill Branch

Aberdeen/Westhill Branch: A good experience served by Sejal who was polite, friendly and was very knowledgible. Pointed out that I'd made a mistake in my measurements of laminate, underlay and quantities required which saved me money. A pleasure to visit Wickes outlet.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

We appreciate you sharing your positive experience at our Aberdeen branch. We're glad to hear that Sejal was helpful and knowledgeable and was able to let you know there was a mistake with the measurements. We are glad that you enjoyed your visit to our store. -AK

Avaliado com 5 de um total de 5 estrelas

Brilliant help from Marc

Brilliant help from Marc, who helped me decide on wall fixings /raw plugs for plaster board.

27 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Thank you for taking the time to leave your review! Great to hear Marc was able to help choose the products required for your project.
- PP

Avaliado com 5 de um total de 5 estrelas

Went in with a vague idea.

Went in with a vague idea of what I wanted. Spoke to a really helpful, polite staff member named Ahmed. He discussed what I needed to do, asked claifying questions. Then took me round to get the various items. A really good guy.

26 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Thank you for taking the time to leave your review! Great to hear Ahmed was helpful, polite and able to help locate the items required.
- PP

Avaliado com 1 de um total de 5 estrelas

your white matt emulsion is the same…

your white matt emulsion is the same consistency as milk! its so watered down when applying it there's just run marks everywhere. never seen emulsion so watery. last tub i got was from b&q and never had an issue, I can't paint with this stuff 4 coats on the same wall and I can still see the original colour. waste of money, sticking with b&q from now on.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi, There. Thank you for taking the time to share your review with us. I'm really sorry to see your paint was watery. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Avaliado com 3 de um total de 5 estrelas

First time in the new(ish) Westhill…

First time in the new(ish) Westhill store.
No complaints with the store itself but the customer service from the young lad on the till was terrible.
Rude, unhelpful and uninterested.
Not a great first impression

3 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi Fiona, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this colleague. This is not the level of service we try to deliver here at Wickes. - AH

Avaliado com 2 de um total de 5 estrelas

Untrained staff, no customer service.

The staff are not trained and seem to have no knowledge of their own stock. Customer service is non-existent! No one approaches to see if you need help, and when you do ask a staff member, they invariably have to look at their phone to find the answer. The store is under-staffed and under-stocked. We rarely find what we need.

27 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi Rebecca, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this store. This is not the level of service we try to deliver here at Wickes. - AH

Avaliado com 5 de um total de 5 estrelas

I had a great customer experience in…

I had a great customer experience in the Westhill branch where Iris was very helpful and processed a complex order and delivery for me. Great help and very friendly team in the store.

13 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

We appreciate you sharing your experience in the Westhill branch. We're happy to hear that our team, especially Iris, was very helpful in processing your order and delivery.
- PP

Avaliado com 5 de um total de 5 estrelas

Awesome paint options and helpful staff

I decided I needed to repaint my living room and some other parts of my home that were due for a refreshing change, however I wasn’t sure what colour paint will match, as I wanted earthy tones. I visited the store to see what was available, I was attended to by Iris whom I told about my idea and she was so polite and helpful, she helped me find the perfect paint colour combination and kindly answered every question I had. I will definitely be visiting in again when I’m ready to do the rest of my home.

10 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi Ronald, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Iris in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

At Wickes this worker named Nat is a…

At Wickes this worker named Nat is a lovely and helpful person.Plus she has helped me a numerous amount of times.

24 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

We're happy to hear that you had a positive experience with Nat in store! We appreciate you taking the time to share your kind words about her helpfulness anytime you visit!
-AF

Avaliado com 5 de um total de 5 estrelas

Always very good ,paiseley it’s amazing…

Always very good ,paiseley it’s amazing person to be attending by her

24 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hey Valdick, thank you for your five-star review, and I'm delighted that Paisley is always helpful in our Aberdeen store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Great helpful service from staff…

Great helpful service from staff members Sejal and Tayo in our efforts to obtain some extra matching bathroom tiles which were going out of stock, so that we could complete our ongoing renovation job. Both were friendly and went the extra mile to make sure we got what we needed.

14 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

We appreciate you sharing your experience. We're happy to hear that our staff members Sejal and Tayo were helpful in your efforts to find the tiles you needed for your renovation-GS

Avaliado com 1 de um total de 5 estrelas

Our dream bathroom is turning into a…

Our dream bathroom is turning into a nightmare.

If you are looking at reviews because you are wondering about getting a bathroom or kitchen, please look at reddit and at the wickes reviews page on Facebook. Wish I'd seen these before paying out almost 10k. We currently have no walls, shower or sink fitted and no working lights. Just insulation and a wobbly toilet. Our fitters have walked out after messing us around - blaming Wickes.

If like us you are looking at reviews now to get help - apparently S 75 chargeback route looks the most promising and if we do not get satisfaction from customer relations and managers tomorrow - this will be our next stop.

Hi Wickes, not sure where you have sent this request for more information as nothing is showing up in my inbox.

14 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

We understand your frustration and disappointment with your bathroom renovation. We strive to provide a positive experience for our customers, and it's disheartening to hear that your project has encountered such significant challenges. We appreciate you bringing this to our attention and would like to investigate further. We have sent you a request for further information so we can look into this further for you.
-AF

Avaliado com 5 de um total de 5 estrelas

Caleb: A Beacon of Service and Skill

Verily, upon mine visit to Wickes, I didst encounter a most diligent and noble servant of the trade, one Caleb by name. A man of great industry and boundless courtesy, he didst attend mine needs with a spirit most commendable.

Hither and thither did I wander, lost amidst the many wares of timber, nail, and stone, yet lo! Like a guiding star in a stormy night, Caleb didst appear, his wisdom of the craft flowing as a river doth to the sea. With patience unfaltering and hands most deft, he didst assist me in mine every query, imparting knowledge as a learned sage doth to his eager pupil.

Never hath I beheld a man so steadfast in his toil, nor one whose heart beat so true for the service of his fellow man. In honesty, in labor, in kindness beyond measure, Caleb doth shine as a beacon amidst the toilsome world of trade. Would that all men bore such virtue in their work, the realm would be richer for it!

To those who seek aid within the noble walls of Wickes, seek ye none other than Caleb, for in his care shall ye find satisfaction most complete.

Really helpful bloke 5 stars

29 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi Nolan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caleb in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Needed bits and bobs for a contraption and shi and had no clue where to find them, luckily Caleb came to the rescue and knew exactly what I was looking for. Now my contraption is built, couldn’t of done it without him 🙏🙏

28 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caleb in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Nearly got battered

One of the employees tried to swing on me when I asked for a straightener. Who knows what his problem was I think his name was Caleb. I literally just wanted to bend something straight but I had to lay this glek out and then go ask somebody else. He didn’t phone police though so 5 stars

27 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi Adam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caleb in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

In my recent visit to Wickes

In my recent visit to Wickes, a store employee by the name of Caleb gave exceptional customer service, leading me straight to the products I needed and giving helpful advice for the DIY project I was doing. I really appreciate his assistance and the overall service in Wickes.

29 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi Robbie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caleb in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Caleb ❤️

Caleb treated me so well, really made me feel special

29 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi Lewis, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caleb in our store and that they provided you with useful advice. -AH

Avaliado com 1 de um total de 5 estrelas

closed outdoor garden section?

went to Wicks Westhill today 12.50pm to visit the outdoor garden section only to find the doors blocked off with barriers, no notice why, no staff to tell us why , even when we made a comment to the lady on the checkout about outdoor section being closed got a blank response. So first visit to this store could be the last, on to B & Q Bridge of Don

21 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

We understand your frustration with the closed outdoor garden section. We strive to provide a seamless shopping experience and apologize for the inconvenience caused by the lack of communication and staff assistance. We have sent a request for more information via Trustpilot so that we can look into the situation. - SW

Avaliado com 5 de um total de 5 estrelas

First time I've used them.

First time I've used them, easy parking, lady on till told me where I'd find what I was after. Good prices and was helped by male member of staff to load the bags into my car. Definitely recommend.

19 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hey Ian, thanks for your five-star review, and I'm glad you enjoyed the service in our Aberdeen store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Sejal & Simon help me so much for…

Sejal & Simon help me so much for delivery need. Excellent customer care services.

20 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Aberdeen

Resposta da Wickes - Aberdeen

Hi Shuk Kuen Wong, We are so glad to hear that Sejal and Simon were able to assist you with your delivery needs. We strive to provide excellent customer care and appreciate your kind words. - SF

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