Wickes - Alton Avaliações 

I walked into Wickes as a confused woman with a vague plan, no measurements, and the quiet confidence of someone who absolutely did *not* know what they were doing. Enter: Guyo.

Guyo calmly listened to my rambling explanation, translated it into actual hardware language, and then proceeded to help me find *everything* I needed—without once making me feel silly or overwhelmed. Honestly, if Wickes sold “sense of direction” and “clarity,” I’m convinced Guyo would know exactly which aisle they’re in.

Top-tier customer service, friendly, knowledgeable, and saved me from wandering the store aimlessly for hours. If you’re lost in Wickes, find Guyo.

Staff were welcoming of me and my dog (offered a treat which Bear always appreciates). Staff member Guyo came over and offered friendly advice on paint and gave options for what I was looking for.

It was a tough day for me but Guyo helped me with the products I needed. Great service and really friendly.

Thank you Guyo from Wickes store Alton, i couldn't have asked for more help. Help with charm, very nice

The team here are customer friendly and supportive. Guyo especially was attentive and helpful in setting my account up and selecting the right products.

We decided that we would use Wickes for our new kitchen although I will be fitting it myself. We were dealt with by Denise Jones who I would fully recommend as she was very professional and came up with all sorts of useful ideas and suggestions. She was also honest when we came up with an idea that she didn’t think would work. Although now retired I was in sales and you need to give people time to make decisions which is exactly what Denise did. I would give her 6 out of 5 if I could!

My visit to wicks this morning was made easy because the staff were so friendly and helpful. One member was extremely helpful and knowledgeable of items I needed in store.his name was Guyo thanks for your help he is a credit to Wicks… customer service

Great service from Guyo, more than happy to help, positive attitude!

Thanks to the team at Alton for freindly and help advice, especially Guyo.
The team helped with showing the most cost effective way to make my purchases.
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Guyu was extremely helpful, and got my trade account setup in minutes

Helped by Guyo who was friendly, knowledgeable and extremely patient. The type of service to promote customer loyalty. Thank you

I called the Alton store, regarding an enquiry about paint. Maz was extremely helpful and went out of her way to find out if the paint was available, she even called me back to update me.

Peter W was so helpful. I needed a particular type of fitting and he went above and beyond to find it for me. I’m very grateful!! Excellent customer service and Peter W is a fabulous ambassador for Wickes. Thank you

I needed some additional chipboard flooring to match what had recently been delivered
There did not appear to be any but after an encounter with Guyo he found the boards arranged delivery
Signed me up for a discount card.
This guy is what customer service visit all about
Knowledgeable eager keen and affordable
Good job Guyo let's have more like you

The service provided by Guyo today was exceptional, he went above and beyond in his help & advice. I would give him 25 stars but sadly not possible!

Just visited the Alton branch and received really excellent customer service from Maz, who was super friendly and helpful and went to a lot of trouble to find the items we needed amongst stock that hadn’t yet been unpacked from their storage area.

Well organised branch. Guyo was very helpful. Great employee!

Sam did a great job for us in designing our new bathroom. The experience was really straightforward and we were really happy with the final result!

Great in-store experience today. Very helpful guy named Guyo, had a good laugh and was excellent at involving my kids in the process of mixing paints for some colours I had made for my son’s bedroom! It's a nice change in retail to find someone who genuinely wants to help! Thanks again, Guyo.

Guyo was super helpful and really helpful. He made are experience a happy one