I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Despite booking and getting a confirmation (and a request for feedback afterwards) we got there to find our allotted person no longer works for Wickes and apparently they never have planners working o... Ver mais
A empresa respondeu
Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably l... Ver mais
A empresa respondeu
I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowle... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Ferramentas
- Loja de Acessórios para Banheiros
- Loja de utensílios de cozinha
- Empresa de energia solar
Sobre Wickes - Anerley
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Informações de contato
14 Anerley Station Road, Penge, London, SE20 8PY, Reino Unido
- +442087784881
4,7
Excelente
352 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful and welcoming staff
Anna was amazing helping me to find exactly what I needed. Will definitely be back
Thank you
28 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi There,
Thank you for leaving a lovely review. We are happy to hear that Anna was able to deliver amazing customer service! - Sean
Staff knew the right tool for the right…
Staff knew the right tool for the right job and went above and beyond to help
28 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi Terence,
Thank you for leaving a lovely review. We are happy to hear that our staff was able to deliver amazing customer service! - Sean
Staff were excellent
Staff were excellent. Helpful and very knowledgeable
28 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi There,
Thank you for leaving a lovely review. We are happy to hear that our staff was able to deliver amazing customer service! - Sean
Damien was super helpful and went out…
Damien was super helpful and went out of his way to help is. Thank you!
28 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hey Jack, thanks for your positive feedback, and I'm glad that Damien was able to help you in our Anerley store! - Dylan
Great service and friendly staff
27 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hello Guillermo, thanks for your wonderful feedback, and I'm delighted that you enjoyed the service in our Anerley store! - Dylan
Resposta da Wickes - Anerley
Hi, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Very helpful staff
Very helpful staff, answered all my questions and even searched online to find other parts i needed
27 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi There, thanks for taking the time to share this feedback. RD
Incredibly helpful and friendly service…
Incredibly helpful and friendly service from Anna, really helped me find exactly what I needed!
27 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi Jo-Ann, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Anna and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Lovely lady at checkout this morning at…
Lovely lady at checkout this morning at 8:30 helped us work out a solution to brass cleaner that Wickes didn't stock. Didn't get her name but very helpful and much appreciated!
27 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi Eleanor, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great customer service.
Great customer service.
Very friendly staff.
Highly recommended;)
27 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi Sylwester, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Amazing Team at Wickes Anerley
Amazing customer service by Natasha today, helped me to find a tap to suit my needs, that I could purchase today as I had a problem at home with my current one. less than 24 hours without a bathroom sink tap and not having to wait for delivery! I couldn't ask for better service! till staff are always smiley I knew I would be in good hands coming for advise at the store!
26 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi, Mia. Thank you for taking the time to share your review with us. I'm really pleased to see that, Natasha, was really helpful in store, providing amazing customer service. Thank you again for your valuable feedback. - Scott H
Good staff
Clean and tidy, nicely laid out with friendly helpful staff
26 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi, Pob. Thank you for taking the time to share your review with us. I'm pleased to see that you find our store to be clean and tidy and also our staff to be friendly and helpful. Thank you again for your kind feedback. - Scott H
Best Wickes I’ve been to…
Best Wickes I’ve been to. Staff always happy and willing to help. Anna and Kay always deliver 👌🏼
26 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi, Matthew. Thank you for taking the time to share your review with us. I'm really pleased to see that you find our staff members always to be happy and helpful. Thank you again for your valuable feedback. - Scott H
Great Service
Bought a new handle for some broken drawers. Josh is the name of the young man who helped guide me to the right area. Very nice. Ben was also very lovely…on tills…Great experience.. will be coming again.
25 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi Shirin, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Josh and ben and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great cashier service
Great cashier service, a warm welcome too. Thanks
26 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi Caro, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Resposta da Wickes - Anerley
Hi Luke, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great services ladies at the front are…
Great services ladies at the front are lovely
26 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi Hasan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great customer service
See was very helpful when I visited with my wife in order to buy a new complete bathroom. She went out of her way to make sure we ordered the type of fittings that we most liked. After careful consideration Sree designed a plan that complied exactly for the size of the room.
David
17 de agosto de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi David, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Sree and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
5 stars all the time in this branch
5 stars all the time in this branch. Always helpful anytime of the day
26 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi, George. Thank you for taking the time to share your review. We really appreciate your valuable feedback. - Scott H
Great service lovely smiley faces and…
Great service lovely smiley faces and great to have a quick chat and a laugh a lot of that missing these days
26 de setembro de 2024
Avaliação não solicitada
Resposta da Wickes - Anerley
Hi, Dave. Thank you for taking the time to share your review. I'm pleased to see you are happy with the customer service received in store. Thank you again for your kind feedback. - Scott H
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