Wickes - Ashby De La Zouch Avaliações 

91
•
O TrustScore é 4.5 de um total de 5

4,6

3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch Leicestershire, LE65 1JS, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Matt and another colleague which unfortunately i dont know her name was very helpful in resolving an issue with my faulty kitchen tap. There sevice alone will make me return if I require any diy produ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I work for a local Community Interest Company and our supplier let us down at the last minute for an important project we are working on. Thanks to the store operations manager, we were quickly sorted... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased a kitchen from Wickes at Ashby, service was excellent Jimmy Pang the kitchen designer was superb. Final design was excellent and exceeded all expectations once installed. Jimmy provided prac... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Jim The designer at ashby was fantastic, tom the installer was amazing, made my kitchen look amazing. The customer service team are shocking, i have a fault with sink unit and for a month i have been... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. também em
  3. Empresa de energia solar
  4. Loja de Acessórios para Banheiros
  5. Loja de utensílios de cozinha

Sobre Wickes - Ashby De La Zouch

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • 3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch, Leicestershire, LE65 1JS, Reino Unido

  • +441530503200

4,6

Excelente

O TrustScore é 4.5 de um total de 5

91 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(91)

14.656 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We are a small company who have a…

We are a small company who have a couple of jobs local to Ashby, we have used Wickes Ashby for the last six weeks or so,the store has generally had everything we have needed and found the staff professional very pleasant and helpful, a special mention to Lorna and Bharti and the staff who have been helpful and courteous.

25 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hey Martin, thanks for your five-star review, and I'm glad you enjoyed the service from Lorna and Bharti in our Ashby store! - Dylan

Avaliado com 5 de um total de 5 estrelas

5* service

5* service through the whole process of full kitchen redesign. Thankful for Wicks managing the whole process including floor replacement, electrics and gas requirements along with the kitchen refit.

Big shout out to Jimmy (designer) Adam (fitter) and Craig’s (store manager)! Dream team!

26 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hey there, thank you for your five-star review, and I'm glad you enjoyed the kitchen design and installation service from Jimmy and Adam, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Great service

Josh was really helpful tonight with options both in store and online, really pleased with the service from him

22 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Josh in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Served today by Bharti

Served today by Bharti, so helpful and polite.

3 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

We appreciate you taking the time to share your positive experience with Bharti. We're glad to hear you received such great service-GS

Avaliado com 5 de um total de 5 estrelas

Excellent service

Had our design appointment with Jimmy pang. Very helpful and responsive. Customer experience while shopping. Couldn’t be happier

19 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hey Tj, thanks for your five-star review, and I'm glad you enjoyed the service from Jimmy throughout your design in our Ashby De La Zouch store, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Thank you Lorna &Kirsty

Everything I use Ashby be la touch depot Lorna always seems to be there which developed into a pleasant exchange quote "your always here I think u must live here" to which Lorna always has a funny comment. She is the person who introduced me to the discount system and when it didn't activate sorted it out for me. She is also very helpful in locating products or advising when things that are out of stock will be back in.
I would also like to give praise to Kirsty who spent time with me finding the best products for my latest project as I am building my kitchen from scratch not flat pack and it's not easy matching different materials to get the final desired finish. She was prepared to help me without rushing me showing different items I mentioned and items She suggested.
I would also like to give a big thank you too both girls for having an interest in my project to the point they both said they would like to see photos of my progress. That in my book is showing interest in your customers not just trying g to sell your goods.
Thank you Lorna & Kirsty

15 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hey Richard, thanks for your amazing feedback, and I'm glad that Lorna and Kirsty were first class throughout your visit to our Ashby De La Zouch store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Kitchen fitted

Me & my husband bought our kitchen from. Whicks Lewis was our kitchen designer he was very helpful he his very good at his job he always went that extra mile to make sure everything was organised from start to finish we couldn't recommend him enough Mr&Mrs Hodgetts

20 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

We are thrilled to hear about your positive experience with our kitchen designer. It's wonderful to know that he went above and beyond to ensure a smooth and organized process for you. We appreciate you taking the time to share your feedback and are delighted that you are happy with your new kitchen.
-AF

Avaliado com 5 de um total de 5 estrelas

Lovely service from Lorna

We had a lovely lady called Lorna serve us today. She was very kind and helpful, she mixed some Dulux paint for us and helped with all questions we had.
Would definitely recommend Ashby Wickes. Thank you to Lorna as well.

15 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hey Megan, thanks for your amazing review, and I'm glad you enjoyed the service in from Lorna in our Ashby store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Trevor is a true legend!

Our visit today was no less than spot on! We was kindly helped by Trevor who helped us out with some compost. All of the remaining bags of compost were split but Trevor was quick thinking neatly bagging each bag up and discounting for the damaged bags to avoid them being wasted! Trevor is a true legend and should get some form of recognition for his excellent customer service!!!!!

12 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hey George, thanks for your amazing review, and I'm glad Trevor was able to help you out in our Ashby De La Zouch store! - Dylan

Avaliado com 5 de um total de 5 estrelas

We have used Wickes in Ashby for two…

We have used Wickes in Ashby for two kitchens now in different houses.
Jimmy Pang is brilliant as the designer and consultant - nothing is too much bother for him and he always has brilliant suggestions as to the way forward.
The team that they use to do the installation is also excellent and their attention to details is superb

1 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Thank you for your kind words. We're thrilled to hear that you've had such positive experiences with our Ashby store. We're delighted that you found Jimmy to be so helpful and that you were impressed with the installation team's attention to detail. We appreciate your feedback and hope you enjoy your new kitchens.
-AF

Avaliado com 5 de um total de 5 estrelas

Josh provided a very helpful and…

Josh provided a very helpful and efficient service with savings pointed out that I wasn’t aware of

10 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

We appreciate your kind words about Josh's service. We're glad he was able to help you save money and provide an efficient experience. - SW

Avaliado com 5 de um total de 5 estrelas

Lady at the till was very helpful and…

Lady at the till was very helpful and called Jake who loaded some forest bark into my car - brilliant.

3 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback. Our team strives to provide excellent customer service. - SW

Avaliado com 5 de um total de 5 estrelas

Credit where credit’s due

We use wickes every day and find all the staff very helpful. Especially Lorna and James. They are a credit to your store and a big reason as to why we use wickes as much as we do!

Jonny Sparks and Christopher Bishop, of Bathrooms Made Simple

9 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Thank you for your kind words and for taking the time to share your positive feedback. We're delighted to hear that you've had such a great experience at our store, and that you find our staff, especially Lorna and James, to be so helpful. We appreciate your loyalty and business.
-AF

Avaliado com 5 de um total de 5 estrelas

Visited our local store in Ashby de la…

Visited our local store in Ashby de la Zouch today and the customer service I received from the assistant manager Josh was outstanding. I asked where a product was and he took me straight away to it and his knowledge of the product I was after was excellent. A very helpful visit many thanks for your help and advice.

4 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hi Anthony, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Josh in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Happy customer

I was served by Poppy who was so helpful
Sorted out the paint I needed
Friendly, approachable and knew her stuff
Highly recommend!

6 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hi Stephanie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Poppy in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Poppy was very helpful and…

Poppy was very helpful and knowledgeable-

6 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

We're so glad to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
-AF

Avaliado com 5 de um total de 5 estrelas

Great Kitchen, Great Service Thanks Wickes

We absolutely love our new Wickes kitchen from the Ashby store!

A massive shoutout to Jimmy, our kitchen design consultant, he was brilliant. He really listened to what we wanted and offered fantastic advice without being pushy.

We were so impressed with how hard he worked to make sure we got the best possible value. We'd recommend him to anyone, definitely five stars from us. 👍

6 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Thank you for your kind words and five-star rating. We're thrilled to hear about your positive experience with our Ashby store and how pleased you are with your new kitchen. We're proud of Jimmy's commitment to providing exceptional customer service, and we're glad that you found Jimmy to be so helpful and knowledgeable. We appreciate your feedback and hope you enjoy your new kitchen for many years to come.
-AF

Avaliado com 5 de um total de 5 estrelas

Our new kitchen

From visiting other kitchen companies, we ended back at Wickes in Ashby de la Zouch. We made an appointment with Jimmy, who was the kitchen designer consultant. Jimmy listened to our design ideas, looked at our current kitchen design, asked us about kitchen colours and guided us through the vast choice of worktop. He came up with the perfect design. Jimmy was considerate of our budget, explained about the cashback options for new appliances and all the offers at that time. Once we had decided we were going ahead Jimmy explained the process for delivery, installation and customer service. We were allocated a dedicated customer adviser who was available throughout the process. Wickes have been amazing throughout and our kitchen is over and above our expectations. For price, quality and the personal touch Wickes is the place to go.

11 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

We are thrilled to hear about your positive experience with our Ashby de la Zouch store. It's wonderful to know that Jimmy was able to help you create the perfect kitchen design that met your needs and budget. We are proud that he was able to guide you through the process and provide you with the information you needed to make informed decisions. We are also pleased to hear that you were impressed with our customer service and the overall experience. We strive to provide our customers with a positive and enjoyable experience, and we are happy that we were able to exceed your expectations.
-AF

Avaliado com 5 de um total de 5 estrelas

After having bought a kitchen for…

After having bought a kitchen for myself, I went back to purchase another from Wickes for my mother. Both times, Jimmy was the design consultant from Wickes, he came out and took kitchen measurements (free of charge even though we live 15 miles from Ashby) and asked many questions about how the kitchen would be utilised and then helpfully suggested kitchen ranges and counter top. Jimmy was always available, even on his days off, to help answer any queries and was patient with quite a few last minute design changes. The service from the whole kitchen design team from Ashby was excellent as other members were able to help when Jimmy was busy. The kitchen for my house went flawlessly, the kitchen for my mother's house was challenging due to its small size but Jimmy managed to achieve every requirement that was asked for the kitchen and his recommendations for the magic Corner was invaluable. I cannot express how happy I am with the kitchen for my elderly mother, the rendered design on paper was the same as in real life! Thank you again Jimmy and the kitchen team at Ashby Wickes.

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Thank you for taking the time to share your positive experience. We're thrilled to hear about your satisfaction with Jimmy and the kitchen design team at Ashby. It's wonderful to know that Jimmy's dedication and expertise, along with the team's collaborative efforts, made both your kitchen projects successful, especially the challenging one for your mother's home. We appreciate you highlighting Jimmy's willingness to go the extra mile, even on his days off, to ensure your satisfaction. We're proud of our team's commitment to providing exceptional customer service and are delighted that you found the entire process enjoyable.
-AF

Avaliado com 5 de um total de 5 estrelas

Great kitchen design with lots of help at Wickes

After visiting four different Kitchen companies and going through all their proposed designs for my kitchen, I returned to Wickes, Ashby de la Zouch showroom, feeling that their vision for my kitchen was the closest to my own, as well as being within my budget. I saw Rosalynn Spooner, Design Consultant back in February and again on 28th March. She had initially visited my property and drawn up a design, and remembered all the problems of low ceilings and awkward corners on my second visit. I wanted to tweak some of the features in the original layout which were no problem. Rosalynn was extremely helpful, efficient and pleasant, ensuring I was completely happy with the final design. She explained all the options and the ins and outs of delivery and finance in a clear and concise way. Many thanks for all your help. I would be happy to recommend Wickes to anyone looking to fit a new kitchen in their home.

28 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Ashby De La Zouch

Resposta da Wickes - Ashby De La Zouch

Hey Mrs Sowden, thanks for your five-star review, and I'm delighted that you enjoyed the service from Rosalynn throughout your kitchen design experience. It makes us proud you're happy with the end result and that you would recommend us, enjoy your new space! - Dylan

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