Wickes - Bedford Avaliações 96

Dawn was so helpful yesterday when I needed to exchange an item.
I shall soon be back for more items.

Lillian was very helpful, she went far beyond the norms just so I can find the product I was looking for. 10/10 for her kindness, attitude and eagerness to help!

Visited your store in Bedford twice today. Your customer service was really great. Your staff helped us a lot and the ladies at the till were really helpful. London helped us carry our things and unload th in the car when we were struggling and reassured us, even though the store was about to close he didn’t make us feel it was an effort for him. Very happy. Thank you

I regularly use the Wickes branch, Bedford and spend a fair amount of money in store. On this occasion sales assistant Zoe recognised me and asked for my Trade Pro Account which I didn’t have.
Zoe immediately called for another member of staff to help with other customers whilst she set me up with a Trade Pro Account.
Many thanks to Zoe at the Bedford store. Time to saving a few quid. Happy days.

Zoe was very friendly and helpful pitching herself to our level very quickly. Made the experience very easy and simple.

I was served by Zoe.
She was really helpful & polite.

I met a genuinely helpful lady👓 at the till today; she was a pleasure to deal with.
It’s quite rare in large hardware outlets to find such a unified team. I’ve always found the Bedford staff to be aware of your needs, especially if a hand is required when loading 8×4 sheet materials or bags of cement.
I speak from experience, having worked as a carpenter for over 40 years.
Please, Mr Wicks, cherish this team—you’re privileged to have them(they are rare)
Best regards,
Eamon McCormick

Had dawn, a properly good member of staff, inn fact all the staff were great today, so helpful, can't praise enough, it's a tough job with difficult shoppers , so great job to you all

ELLA from Bedford store was absolutely amazing with the all support, wonderful service from her. Thank you!!!

When you are thinking of doing some DIY or home renovations and you haven’t a clue what you want GO To WICKES and you’ll receive great friendly attention especially from two great assistants Zoe & James .. thanks a million guys great customer service.. Thank you.

Zoe was a great help today on my visit to Bedford Wickes. I was looking for a stock item which didn't appear to be on the shelves but was in stock. She happily went searching for it and also signed me up for the trade card while i was there. Great service. Nothing was too much effort

Had an issue with a broken toilet seat which Dawn and the team resolved quickly while I continued to shop for other items. Thank you for a great service

Zoe went the extra mile a few times over to find returned items from amongst quite a few receipts. So many thanks.

Visited Wickes Bedford on bank holiday Monday they opened at 7am! So we got posts etc for garden fence. We were served by Zoe a lovely happy lady so helpful and patient. Thank you for making our day with your kindness 😊

Zoe on the tills was extremely helpful, friendly and a real asset to your company.

Bedford store. 1 word, Billy, he made the experience so relaxing and easy, non pressured advise, full of ideas with in depth product knowledge, so so helpful, such a joy to design a kitchen with him. A gem of a human!

Excellent service from Zoe at Wickes today. Very efficient and helpful.

A big shoutout to KIRSTY at the Bedford Branch for her help today. She was most knowledgeable and gave he good advice which enabled me to complete my order . An asset to the company.

We cannot recommend Billy at the Bedford Wickes highly enough! He recently helped us design our dream kitchen, and the entire experience was fantastic from start to finish.

What really stood out was Billy’s incredible patience and expertise. We ended up changing our minds on the layout and finishes three different times, but Billy never missed a beat. He remained professional, calm, and was more than happy to go back to the drawing board to make sure every detail was perfect for us.

He provided excellent advice throughout the process, pointing out practicalities we hadn't even considered while ensuring the aesthetic stayed exactly what we were looking for. He made what could have been a very stressful project feel incredibly easy.

If you’re looking for a designer who is knowledgeable, easy to work with, and truly listens to what you want, go see Billy!

Fantastic service from Dawn every time I visit, a credit to the store