Wickes - Bury Avaliações 

83
O TrustScore é 4 de um total de 5

4,2

Moor Street, Bury Lancashire, BL9 5AQ, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hannah was very friendly and very helpful at the till. She sorted out my order for collection quickly and efficiently. John then took everything to my car and put 12 heavy bags into the car . Nothin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Bury Wickes for over a decade. Service has always been polite and effective. Recently Hannah helped me to try and pay my bill with a multiple store card. I believed it was acceptable to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A member of staff at the Bury site named Jack was so helpfull with a purchase which you did not have in stock, enabling for me to have home delivery. He was efficient and went out of his way to sor... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolute rubbish . Booked a large delivery order 5 days before . On morning of delivery I get a 3pm to 7pm delivery timescale so Wickes expect you to stay on site till 7pm ? They duly turned up at... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Bury

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Escrito pela empresa

Promise 1

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

83 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,2

Todas as avaliações

(83)

13.869 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A member of staff at the Bury site…

A member of staff at the Bury site named Jack was so helpfull with a purchase which you did not have in stock, enabling for me to have home delivery.
He was efficient and went out of his way to sort my purchase out.
A credit to the bury store who will get many return customers.
Well done Jack....

14 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Alan, we're so pleased to hear about your positive experience and the helpful service you received. It's wonderful that Jack went out of their way to ensure you could get your purchase! Thank you for your kind feedback. -LR

Avaliado com 5 de um total de 5 estrelas

Hannah was very friendly and very…

Hannah was very friendly and very helpful at the till. She sorted out my order for collection quickly and efficiently.
John then took everything to my car and put 12 heavy bags into the car . Nothing was too much trouble and I really appreciated both their excellent service

10 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hello there, thanks for sharing your wonderful feedback. I'm glad to know that John and Hannah in our Bury store we're super helpful with your click and collect order! - Dylan

Avaliado com 5 de um total de 5 estrelas

Great. Customer Service

I have used Bury Wickes for over a decade. Service has always been polite and effective. Recently Hannah helped me to try and pay my bill with a multiple store card. I believed it was acceptable to Wicks but after several attempt using different methods the card was not accepted. Importantly, it was the perseverance of Hannah that impressed me.
Looking forward to another decade or two of business!?

9 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Glyn, We are delighted to hear about your positive experience and the excellent service you received. It's wonderful to know that Hannah's perseverance made such a great impression. We appreciate your loyalty and look forward to serving you for many more years. - Sean

Avaliado com 1 de um total de 5 estrelas

Bad costomer service and delivery sevice

26 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi there, we are truly sorry to hear about your negative experience with our customer service and delivery. We have sent you a request for more information to look into this further. -LR

Avaliado com 5 de um total de 5 estrelas

Wahida has been amazing through the…

Wahida has been amazing through the whole process of choosing and designing our kitchen. Nothing wa stop much trouble even when I changed things around.

14 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Emma, we're so glad to hear you had such a positive experience designing your kitchen with us! We appreciate your kind words. -LG

Avaliado com 5 de um total de 5 estrelas

Excellent service by Wahida.

We were fortunate to have Wahida to deal with the planning of our kitchen: she was professional, knowledgeable and, more importantly, for us, she was patient.
Wahida is a fine ambassador for the Wickes brand!

13 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi John, we're so pleased to hear about your positive experience designing your new kitchen. We appreciate your kind words about the professional and patient assistance received. -LR

Avaliado com 5 de um total de 5 estrelas

Jack at Bury Store

Top service from Jack at the Bury store. Needed a kitchen cabinet door, Jack confirmed it was not in stock, checked all local stores and then ordered it for home delivery. Took him less that 10 mins, sorted.
A credit to the store.

13 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Niki, we're so glad to hear about your excellent experience with Jack. We appreciate you sharing your positive feedback! -LR

Avaliado com 5 de um total de 5 estrelas

Laura was fantastic.

Laura was fantastic.

15 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

We are happy to hear that Laura provided fantastic service, Alfie. Thanks for your kind feedback. - AB

Avaliado com 5 de um total de 5 estrelas

Sue was amazing who works at the bury…

Sue was amazing who works at the bury branch. Was so helpful. She noticed her collegue was not helpful when we asked for support, and sue came to us herself asking if we still needed help. It felt like collegue didnt want to be at work. But sue was amazing and deffinatly deserves the 5 stars

23 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

We are so pleased to hear about your positive experience with Sue. It is wonderful to know she could assist you effectively. We appreciate your kind words and valuable feedback. - AB

Avaliado com 5 de um total de 5 estrelas

Alima Begum Kitchen/Bathroom Design consultant at Wickes (Bury branch), Greater Manchester

Fantastic experience last year with Alima Begum the design consultant at Wickes, Bury. Alima is friendly, transparent, professional and down-to-earth; a great communicator, with an excellent eye for design. We were grateful for her patience, expertise and guidance regarding the design and installation of our new kitchen (which we absolutely love). The kitchen fitter Darren also did an excellent job on the install. A great experience all round with Wickes. We are now getting a bathroom installed too (again with Alima's help, so we know we are in safe hands).

14 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Steve, Thank you so much for your great review which highlights the fantastic service you had from our Design Consultant Alima. We are delighted that you are happy with your new kitchen, courtesy of Alima and your fitter Darren. We are also pleased that Alima was able to design a new bathroom for you. We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Welcomed by Hannah as walked in

Welcomed by Hannah as walked in. Found items that we required, prompt and helpful.
Only downside to location is barriers on entry and exit.

6 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi, Alec. Thank you for taking the time to share your review with us. We're really happy to see that you found our staff to be friendly and helpful during your visit. Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Great customer service/planning our new kitchen

We visited Wickes/Bury for a kitchen and was seen by Wahida the design consultant who gave us professional advice backed up by sound knowledge of kitchens, she was so helpful nothing was to much trouble and planned everything for us, after Wahida had been round to measure up we received plans and a AI visual of what it would look like. We can honestly say a great experience and first class service. 5 🌟

13 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

We're delighted you received professional advice and first-class service from Wahida during your kitchen planning. It's great to hear that the design met your needs and that you found the experience helpful. We appreciate your five-star review! -AK

Avaliado com 1 de um total de 5 estrelas

They never turned up.

They never turned up.

21 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Phlebes, Please answer our request for more information so we can look into this for you.

Avaliado com 5 de um total de 5 estrelas

Just to say 'Thanks'very much for the…

Just to say 'Thanks'very much for the help to get something loaded in the car as we are disabled .It was absolutely a rain downpour and he said it was no problem. Just to tell him thanks.

17 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Tally, We're so happy to hear that our team was able to assist you during the downpour. We appreciate you taking the time to share your positive experience and your kind words. -Summer M

Avaliado com 5 de um total de 5 estrelas

Wickes bury uk

Stopped by Wickes Bury and was helped by James and Sue. Both were really polite, easy to talk to, and knew their stuff. They made everything straightforward and stress-free, which I appreciated. Solid service all round.

11 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

We appreciate you taking the time to share your experience. It's great to hear that James and Sue were helpful and made your visit stress-free. -AK

Avaliado com 1 de um total de 5 estrelas

Absolute rubbish

Absolute rubbish . Booked a large delivery order 5 days before . On morning of delivery I get a 3pm to 7pm delivery timescale so Wickes expect you to stay on site till 7pm ? They duly turned up at 9pm ,what kind of delivery timescale is that ? Just roll over to next day at a decent time.
Back to selco from now on who deliver before 5 . I don't want to wait till 9pm to receive a order from a branch 5 miles away !!
Ended up having my daughter on site to take delivery as I had waited 15 hours on site for delivery.
***what a pathetic reply from Wickes .Automated rubbish shows what service they offer to your trade customers ***

2 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

We're very sorry to hear about the delivery experience you had. The lateness and extended wait time are not the standards we aim for. Thank you for bringing this to our attention; we'll look into this to prevent this from happening again. -AK

Avaliado com 5 de um total de 5 estrelas

Went to bury shop and the service i…

Went to bury shop and the service i got as soon as i walked in was fantastic no bother for anyone got my shed and lots of advise off steve cheers also sue on the tills i will be back soon

14 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Nigel, Thanks for sharing your review! We are delighted to hear that Steve, Sue and the team were able to provide quality service and help you get your shed. -SM

Avaliado com 5 de um total de 5 estrelas

Jack from the bury branch was…

Jack from the bury branch was absolutely awesome. Very friendly,professional and eager to help!
Thanks a million Jack

10 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Sheraz,

We appreciate you taking the time to leave us a review. We're happy to hear that you received helpful, friendly, and professional service from Jack. -Ellysse

Avaliado com 5 de um total de 5 estrelas

Community Champions

I want to express my gratitude & thanks to the Bury BL9 5AQ store for their much appreciated generosity towards helping our local community garden areas. Special thanks to Peter, the store supervisor for his assistance.

6 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

We're happy to hear that our store's contribution to the community garden areas was appreciated. Thank you for acknowledging Peter's assistance and for your positive feedback. -AK

Avaliado com 5 de um total de 5 estrelas

Alima helped plan and design our…

Alima helped plan and design our kitchen, I did the build myself 21 units plinth's spice racks, coffee station, additional legs for units and corner pieces, the measurements and fitment along with quality blown away ! Alima covered every hinge nut and screw. I would and already have recommended Wickes Bury to design and supply all kitchen needs, Alima is a SuperStar.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Bury

Resposta da Wickes - Bury

Hi Mark, we're happy to hear that the kitchen design and quality exceeded your expectations. It's great to know that the measurements and fitment were perfect for your DIY build. We appreciate your recommendation! -LG

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