Wickes - Catford Avaliações 

249
O TrustScore é 4 de um total de 5

4,1

7 Catford Hill, Catford London, SE6 4NU, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was very pleased to have Ben at Catford store who supported me to find what I was looking for and was very kind to help me with the load to the car. He has also been helpful to me on several occasio... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Terrible! Poor customer service, one member of staff didn’t want to move, took several attempts of us asking for him to get up to assist us, would not recommend. Spend your money elsewhere

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was having problems with the online ordering system. The website kept crashing and when I did manage to check out half of my cart was unavailable for home delivery despite it being in stock. I cal... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Catford

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • 7 Catford Hill, Catford, London, SE6 4NU, Reino Unido

  • +442086909872

4,1

Muito Bom

O TrustScore é 4 de um total de 5

249 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,1

Todas as avaliações

(249)

14.293 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I would recommend George at Catford if…

I would recommend George at Catford if you are looking for a kitchen or bathroom renovation. He sat us down discussed our options around kitchen range we would like gave us an idea of cost. Then designed it .We were so happy with the design although it was a bit more than George suggested we still brought it

22 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

We appreciate you taking the time to share your feedback. We are so glad to hear that you were happy with the design and options presented for your kitchen by George. Thank you for recommending our services! -AK

Avaliado com 1 de um total de 5 estrelas

Booked an Home Visit

I arranged a home visit to my property in Peckham to discuss the renovation of my bathroom. The Design Consultant at the Catford branch of Wickes contacted me the day before the appointment.

Surprisingly, I was told the minimum spend would be £5,000+, excluding installation.

I found myself disappointed and unable to proceed with the appointment, as a decision had already been made as to the costs without the designer visiting my property, and considering the size of my bathroom (small), the materials required for the work and the design I had envisaged.

If Wickes' practice is to have a fixed price already in mind before viewing their customers’ homes, this does not bode well for future customers inclined to use their services.

Had the appointment gone ahead and I was happy with the outcome of the visit, I may have retained Wickes’ services for the renovation of my kitchen.

Missed opportunity by Wickes.

Future customers beware!

10 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

We appreciate you sharing your experience. We regret to learn about the minimum spend quoted before assessing your bathroom. We'll review this internally to ensure a better experience in the future. Thank you for your feedback. -AK

Avaliado com 5 de um total de 5 estrelas

Gravel delivery

I’ve ordered Cotswold chipping gravel bags for the garden from Wickes twice this summer and great delivery & product both times. Exactly what I needed thank you!

9 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Ruth Farquharson, We're happy to hear that you were satisfied with the Cotswold chipping gravel bags and our delivery service. Thank you for your positive feedback; we appreciate it! - LC

Avaliado com 5 de um total de 5 estrelas

Excellent Delivery Service

I have had 12 deliveries of heavy goods over a 5 week period and every one of them has been very quick and very efficient.

12 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Jeff, thank you for taking the time to leave a review. We're happy to hear that our deliveries of heavy goods were quick and efficient for you over the past few weeks. Thank you for your positive feedback! -LG

Avaliado com 5 de um total de 5 estrelas

Reliable and punctual Ideal company's

Reliable and punctual Ideal company's

8 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Mr & Mrs Hines, thank you for taking the time to leave a review. We appreciate your positive feedback. We're glad you value our reliability and punctuality. - LG

Avaliado com 2 de um total de 5 estrelas

The blokes that delivered the wood were…

The blokes that delivered the wood were nice enough, however they only delivered 7/8 items before heading off. Called Wickes customer service straight away, after ten mins they picked up, informed me that that will send a replacement. Over two weeks later I am still waiting for this…

21 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Robert, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. We've asked for information on Trustpilot so we can look into it further. - AH

Avaliado com 5 de um total de 5 estrelas

Reliable delivery service

Used many times and always provide excellent deliveries. Products are good value and usually in stock for delivery.

5 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Dean,

We're happy to hear that you receive excellent deliveries and find our products a good value. We appreciate your positive feedback and support.

-Ellysse

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, good support, flexible

5 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Victor P, We're happy to hear that you had a positive experience with our fast delivery, helpful support, and adaptable service. Thank you! - LC

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I had an excellent experience when visiting today as I found the staff to be very helpful. In particular, Raeesah was very knowledgable and easy to talk to, which made my experience go very smoothly. She was very patient with me as I had many questions on the item I purchased as it wasn’t something I was familiar with. I would definitely visit this store again! 10/10 and would recommend!!

31 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hello Dani, thank you for your five-star review and I'm delighted that Raeesah was super helpful throughout your visit to our Catford store! - Dylan

Avaliado com 5 de um total de 5 estrelas

had a great experience in store today and making was great with his customer service very helpful

had a great experience in store today Shane was great with advice and helping me and makai was great also very lovely team you have in catford

19 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi, Jen. Thank you for taking the time to share your review with us. We're really pleased to see that, Shane, was helpful and friendly, providing an excellent customer service experience during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 3 de um total de 5 estrelas

Misery Guts

Delivery was prompt and on time but was delivered by the most miserable man I've ever met. Didn't offer to bring the very heavy doors inside the doorway for me, just left them and walked away. Having said that, the delivery overall was very good value.

5 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi PJ, We're sorry to hear this with the delivery driver. We appreciate your feedback and are glad the delivery was prompt. - LC

Avaliado com 5 de um total de 5 estrelas

I order last week and I choose the day…

I order last week and I choose the day I wanted that was very good. My order was on time and the driver update me when they are on there way. Very friendly and helpful

8 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Santoya, We're happy to hear that you had a positive experience with our timely delivery and friendly driver. We appreciate you choosing us and sharing your feedback! - LC

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent service so thanks Daren, your a star 🌟

6 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

We appreciate you sharing your positive feedback with us! We're so glad you had such excellent service from Daren! -AK

Avaliado com 5 de um total de 5 estrelas

Affordable

Affordable, delivery on time and great experience overall

25 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Antonio, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Avaliado com 5 de um total de 5 estrelas

Perfect Delivery

I was kept fully informed of the schedule and the drop-off of a heavy pallet was made in a helpful position. Wickes Delivery was perfect!

5 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Alan,

We appreciate you sharing your feedback and are so glad the delivery met your expectations. It is great to know the schedule updates were helpful!

-Ellysse

Avaliado com 5 de um total de 5 estrelas

Delivery excellent as usual!!

Delivery excellent as usual!!! Delivery arrives when due - even on a Sunday at times- and there is a helpful courtesy call before. Great service- thank you!!!

4 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Sandra, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with your delivery. -AH

Avaliado com 5 de um total de 5 estrelas

Great service for delivery and returns…

Great service for delivery and returns from Darren Abbott and James Delaney. Top customer service - thank you for going the extra mile. Delivery driver was super helpful too.

6 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi, We appreciate you taking the time to leave us us a kind review. We're happy to hear that you received great service from Darren and James at the Catford store. Thank you!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Everything was undamaged and as expected, delivery men were polite, helpful and gave plenty of notice so I could prepare for the delivery

31 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Shane, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this delivery. -AH

Avaliado com 5 de um total de 5 estrelas

Prompt delivery and good communication

1 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Charles, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Avaliado com 1 de um total de 5 estrelas

I’ve given it one star

I’ve given it one star. Because I can’t do zero.
I was told after ordering Monday that I’d get it Tuesday. Tuesday came and went. Nothing Wednesday, so I called head office Wednesday and was told I wouldn’t be getting it til Friday. Shocking. And I’m down £720 in Labour. Thanks Wickes

6 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Catford

Resposta da Wickes - Catford

Hi Nicholas, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes and we apologise about the delays with this. - AH

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