Wickes - Crewe Avaliações 

107
O TrustScore é 4.5 de um total de 5

4,5

Lockitt Street, Crewe Cheshire, CW2 7BB, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After being recommended by a work colleague we decided to go with Wickes at Crewe for our new kitchen. We had our plans drawn up by Andrew in store and after a couple of changes had our final... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Dougie lovely man unfortunately not clear when I booked, wickes only.do full bathroom refurbishment. Waste of my time and dougies. I needed shower cubicle changed and radiator moved. With new panels a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Doug of the Crewe store designed my kitchen, he listened to my needs as well as anticipated needs I had not even considered. He listened and answered all my questions with patience and knowledge. He... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Shane is literally the best! I have no idea what I am doing when it comes to DIY! I’d ordered online then realised I needed some other things so went into store. Shane remembered my order and informed... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Crewe

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Lockitt Street, Crewe, Cheshire, CW2 7BB, Reino Unido

  • +441270251784

4,5

Excelente

O TrustScore é 4.5 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(107)

14.037 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We recently purchased a kitchen for a…

We recently purchased a kitchen for a house renovation and Doug Richard’s was very helpful in helping us arrange the kitchen layout . He was very knowledgable and made the experience very easy.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi Sarah, Thanks for taking your time to leave your review. We are happy to hear that you are happy with your kitchen you purchased, and that Doug was able to help you arrange the kitchen layout you wanted. Thanks again for taking the time to leave your review. - JL

Avaliado com 5 de um total de 5 estrelas

Dougie

Dougie and the construction team Andy and Ethan Cain were absolutely fantastic and I am thrilled with my final kitchen project couldn’t praise them enough

27 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi Sara,

We're happy to hear that you are thrilled with your kitchen project! We appreciate your kind words, and thank you for sharing your positive experience.

-Ellysse

Avaliado com 5 de um total de 5 estrelas

Not all hero's wear capes

Well what can I say Dean from the crewe store went above and beyond for me today. I ordered a replacement led bulb to be delivered in 3hrs which it was. But unfortunately the starter was damaged. I contacted the crewe store for a replacement for the replacement. Unfortunately crewe had none in stock. But Dean drove to the Tunstall store and collected a replacement and delivered it in person after he had finished work this evening. The best customer service ive ever received 🙌 👌 👏

10 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi Emma.

We appreciate you taking the time to share your experience. We're so glad to hear that you received such wonderful support and a quick resolution. It's great to know that the team member went the extra mile to help you!- PP

Avaliado com 5 de um total de 5 estrelas

Wow what great customer service we have…

Wow what great customer service we have received at Wickes in Crewe. Doug helped us design our kitchen and it's absolutely perfect. Would highly recommend going to Wickes for your kitchen and specifically Doug to help you out.

21 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi HattieBackes,

Thank you for sharing your positive experience with us. We're thrilled to hear that Doug helped you design the perfect kitchen. We appreciate your kind words and recommendation.

-Ellysse

Avaliado com 5 de um total de 5 estrelas

Doug was great

Doug was great! He was really informed, knowledgeable, and friendly.

1 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi, Thomas. Thank you for taking the time to share your review with us. We are really pleased to see that, Doug, was knowledgeable and friendly during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Recently had a kitchen from Wickes in…

Recently had a kitchen from Wickes in Crewe.
From the first time we went in we were helped by Dean who then introduced us to Andy.
We sat down with Andy and he was so helpful from the start especially as it was years ago since our last kitchen.
He put us at ease , the designs were amazing and nothing was to much trouble for him.
It's all fitted now and it is FANTASTIC....beyond what we could ever have imagined.
Cannot thank Andy enough from design to finish and to Dean for all of his help throughout.
They are an absolute credit to Wickes and would recommend anyone to use Crewe (as we have already done).
Sue and Geoff

1 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi, Sue & Geoff. Thank you for taking the time to share your review with us. We are delighted to see that, Andy was really helpful, putting you at ease and came up with an amazing kitchen design. We are also glad to see that you are more than happy with your new fitted kitchen and that it passed your expectations. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Simply the Best!…

From the moment I walked into the store to look around to the final completion and handover of my new kitchen, the process was incredibly easy and relatively painless (disruption whilst work goes on is always uncomfortable).
Andy Critchley was efficient in coming to view the apartment and measure up; and very patient as I looked at different styles and choices before deciding on the final design.
The company maintained contact regarding the delivery of the materials, and prompt in delivering on the date and at the time they had scheduled with me.
But the highest praise has to go to father and son duo, Andy and Ethan Cain, of AC Property Enhancements who did the work. They were thorough in their pre-project site visits and were honest in outlining possible pitfalls and problems (none of them materialised!).
When carrying out the work they were incredibly mindful that it was an apartment and neighbours might be inconvenienced. They kept noise to an absolute minimum; they maintained a very tidy environment (inside and out); and had a keen eye to get it just right. I was honestly bowled over by the finished result! I can’t recommend them and Wickes highly enough.

1 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi, Brian. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Andy, was efficient, patient provided great customer service. We are also pleased to see that your installers were mindful and professional. Furthermore, we are glad to hear that your happy with your new kitchen. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

I honestly cant praise dean and Doug…

I honestly cant praise dean and Doug enough! Dean is the store manager and he helped us price up a kitchen that we had designed at a different place, he took the time to sit with us and go through everything. Doug is the designer and when he arrived he helped the best he could before he had a client in and when finished with his client he quickly designed our kitchen for us before his next client arrived.

10/10 would recommend!

1 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi, Steph. Thank you for taking the time to share your review with us. We are really pleased to see that both, Dean and Doug provided excellent customer service and were able to help you with your kitchen design. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Our experience with the design team was…

Our experience with the design team was amazing. Max Hardy was always on hand to solve any query and answer any questions. I would highly recommend working with Max to design your kitchen.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

We appreciate you sharing your experience with us. We're so glad to hear that Max Hardy was amazing and that they were always available to address your questions. -AK

Avaliado com 5 de um total de 5 estrelas

bathroom project

Our bathroom project was perfect from start to finish..Max Hardy in sales was invaluable with planning and his customer service was outstanding..first class service.

8 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hey Steve, thanks for your wonderful feedback, and I'm delighted that Max was super helpful throughout your bathroom design experience, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Highly Recommended

A great store and the staff are very helpful and friendly. On one occasion helped me locate my lost keys in store. Would definitely recommend.

27 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

We're so happy to hear that our staff provided such helpful and friendly service! We appreciate your recommendation and are glad we could assist you in finding your keys. -AK

Avaliado com 5 de um total de 5 estrelas

Stunning new kitchen

We went back to Andrew Critchley at Crewe for a new kitchen after he did a brilliant job on our en suite. Andrew produced a great design and was very patient and accommodating through the changes we made on colour and worktops …Thank you!

If we could give Andy Cain and Ethan the fitters 10 stars we would. They carried out some building work as part of the new kitchen to create an open plan kitchen diner, Andy Cain project managed all the resources required which meant that everything went smoothly. Andy also gave some very good advice on several aspects of the kitchen/diner and we are so glad we listened to him.
Ethan made sure that no dust went through to the rest of the house while the building work was carried out ..everyday the area was hoovered … even the drive when any work was done outside.
Ethan works so very hard and his standard of workmanship is exceptional, from his attention to detail through to the finish. We cannot recommend Andy and Ethan highly enough.

While we did have an issue with a faulty appliance soon after the installation we would also like to thank Glenn and Ash from the post installation team for their work in helping to resolve the issue.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi, Graham. Thank you for taking the time to share your review with us. I'm really happy to see that our showroom design team were brilliant, patient and accommodating. I'm also glad to see that your installers were fantastic and ensured everything went ahead smoothly. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Wickes' Generous Donation

We knew about the Wickes Community Programme which exists to provide support for local groups, so we applied, asking for some plywood to use in the Crewe Clean Team swift box project. The application process was very simple and we received a very quick - and positive! - response. Manager James was very helpful and sorted out the order within a few days. The generous donation will mean that we can continue to keep all aspects of the swift box project within Crewe. Thank you.

14 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi David,

We appreciate you sharing your experience with the Wickes Community Programme. We're happy to hear that the application process was simple and that our support will help with the Crewe Clean Team swift box project. Thank you for your positive feedback.

-Ellysse

Avaliado com 5 de um total de 5 estrelas

Excellent service from James spoke to…

Excellent service from James spoke to him on the phone and was very polite and friendly helped arrange delivery and went above and beyond to help me out , a really credit to the crewe store and the wickes group

11 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi Orka grey, We appreciate you taking the time to leave us this five-star review. We're happy to hear that you found James from the Wickes Crewe store polite and helpful in arranging your delivery. -LC

Avaliado com 5 de um total de 5 estrelas

Excellent Workmanship from Andy and Ethan Cain

WICKES CREWE

From the kitchen designer, Andrew Critchley right through to the fitters Andy and Ethan Cain, we could not fault anything.

The fitters arrived promptly everyday, and did not leave until the days work was done. They were so professional and their workmanship was 100%. In fact we would describe them as perfectionist's. The skills of Ethan are amazing. They were extremely clean and left everything spotless before they went home. Everyday, before they left they described in full what they would be doing the following day.

We would 100% recommend Andrew Critchley for the excellent design and Andy and Ethan Cain for the installation. We are really pleased with our new kitchen diner, and everyone who has seen it, say "WOW"

4 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi Jackie,

We're happy to hear that you had such a positive experience with the kitchen design and installation. It's great to know that the team's professionalism and workmanship met your expectations, and we appreciate your recommendation.

-Ellysse

Avaliado com 1 de um total de 5 estrelas

UPDATE !!DISGRACEFUL SITUATION! 6 months now..after Wickes first part installed my neighbours kitchen...then left it unfinished!!.have left him with no running water or cooking facilities.

UPDATE on DISCRACEFUL WAY FOR A COMPANY TO OPERATE!!! Now 6 months!..and my neighbour is still cooking on a camping stove in his garden...as WICKES have still not returned to complete his kitchen installation....left a half installed kitchen ..with no running water...and no cooking facillities!

3 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

We're very sorry to hear about your neighbour's incomplete kitchen installation and the difficulties they're experiencing. Please ask your neighbour to get in contact, and we will be able to get this looked into further. Thanks for letting us know. -AK

Avaliado com 5 de um total de 5 estrelas

Incredible service from crewe store

Incredible service from all the wickes staff in crewe. Esp Ken, Val, Lindsey and Georgie and others that i dont know their names. Love them all in crewe store as they really been so helpful to me in my mammoth task of renovation. Thank you so so much to all of u.

30 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hey Angela, thanks for your five-star review, and I'm delighted that all the staff in our Crewe store are all so helpful! - Dylan

Avaliado com 5 de um total de 5 estrelas

Always had a great experience at this…

Always had a great experience at this (Crewe) store over the years with good friendly Staff. The reason I find myself writing this review is due to unfortunate circumstances where I misplaced my Wallet. What can I say, I tracked it down to being at the Store and was very fortunate that staff had found the wallet with all contents still in tact. Much appreciated and returned with a smile.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

We appreciate you taking the time to share your experience at our Crewe store. We're happy to hear that you've consistently found our staff friendly and that they were able to assist you in recovering your wallet with all contents intact. -AK

Avaliado com 5 de um total de 5 estrelas

Called into Wickes in Crewe

Called into Wickes in Crewe. We were looking for building supplies but unsure where to find them and what exactly we needed.
Well that was quickly sorted thanks to Dean. He helped us with what we needed.
So helpful and friendly, nothing was to much trouble.
First time going to the Crewe branch but definitely not the last.
Thanks Dean for all of your help and patience.
You are a real asset to the Crewe Wickes.

19 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Hi Joanne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dean in our store and that they provided you with useful advice. -AH

Avaliado com 1 de um total de 5 estrelas

If it were possible to give 0 stars I…

If it were possible to give 0 stars I would! Wickes should be thoroughly ashamed of themselves.....5 months ago they partly installed a new kitchen for one of my neighbours...there was a problem with some of the parts....which a reputable/professional company should have been able to sort out within a few weeks at most!.....Instead they have KNOWINGLY left my neighbours with a part fitted kitchen...with both N0 RUNNING WATER or COOKING facilties for 5 Months! Disgusting way to operate....

5 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Crewe

Resposta da Wickes - Crewe

Our sincere apologies for the delay in your neighbor's unfinished kitchen and the inconvenience it has caused. We are grateful that you have informed us of this, and we would like your neighbor to get in touch, so we can look into it. -AK

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