Wickes - Cricklewood Avaliações 

60
O TrustScore é 4 de um total de 5

3,8

317 Cricklewood Broadway, Cricklewood, London London, NW2 6JN, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

An outstanding service by Sabir and his team. So much so that we’d like to keep them for ourselves but Wickes got there first. Sabir took us through due diligence, supported the clean up activitie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After having a horrible experience attemping to do DIY at home was short on materials and stuck on a few issues. Arrived at Cricklewood branch and was met by well informed staff who went above and bey... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wickes in Cricklewood have an unfortunate situation in that the landowners have imposed on them a parking control firm (G24) who by design or accident will give you a parking ticket if you go to the s... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Met with a kitchen design consultant at Cricklewood who only gave me 30 mins of my 1 hour appointment claiming he had to rush off to a home visit. He promised to complete the quote, plan and send next... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Cricklewood

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • 317 Cricklewood Broadway, Cricklewood, London, London, NW2 6JN, Reino Unido

  • +442084509025

3,8

Muito Bom

O TrustScore é 4 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,8

Todas as avaliações

(60)

13.341 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Visited the cricklewood branch

Visited the cricklewood branch. Had a great experience. The lady manager (can not recall her name) was amazing and very helpful. Will definiately be returning to the store.

29 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Rupal, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Great experience at Wickes Cricklewood

Great experience at Wickes Cricklewood

Staff are great and happy to help

Would recommend to go here

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Sakshi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Great customer service for all members…

Great customer service for all members of staff. One staff member in paticularly names kavi really helped me.

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Jack, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Good timeing delivery’s i always by…

Good timeing delivery’s i always by from wickes good customer service

9 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Kabil, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

I wish they were all like this one!!

I first ventured here after having an experience with Wickes sometime ago which to be honest had put me off ever returning! I’m glad I didn’t maintain that view. What a pleasant experience dealing with the staff here, they were so easy to talk to and managed all my questions in a professional manner.(not being someone who is into this stuff - I asked a lot of silly questions and they were very patient and knowledgable providing me with clear guidance and ideas)
They made my experience enjoyable from start to finish. I’ve since had my bathroom refitted with their recommended products and I’m so happy!!
Another room coming up soon and I will definitely be using these guys again!
Thank you Wickes Cricklewood!

6 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Lloyd, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 4 de um total de 5 estrelas

Consistent with great service

My favourite Wickes store. As always, really helpful and patient staff when shopping in store & for click & collect. One can tell the store is well managed and maintained.

16 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hey Busayo, thank you so much for your review, and I'm delighted you always have a good time in our Cricklewood store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Super helpful, knowledgeable and efficient

I was really grateful to have been given some great advice and direction in regards to a last minute project for an timber-based art installation I was designing and making towards the busy end-of-year period.

With a lot of material required involving timber batten, the staff at the Cricklewood branch were very informative and patient with my queries and requests—ensuring I went for the most cost effective option while considering the time I had to treat the material back at my workshop. On their advice, I was also recommend some sealants which were excellent in allowing me to paint some of the sheet material I ordered for outdoor use. Highly recommended and will be back again for future projects.

4 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Bamidele, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Great experience here

Great experience here, the team is so helpful. Nice, clean, friendly store.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Shadie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 1 de um total de 5 estrelas

NOT RECOMMENDED AT ALL, POOR QUALITY & CUSTOMER SERVICE

I purchased Wickes brans paint and during painting realised the quality of paint is very poor and basically was watery and make my walls with horrible conditions,had to returned to Cricklewood brach(original shop where I ordered) after all explaining with providing evidence unfortunately the shop manager too rude and not helpful, called customer service make a complaint and they said they'll call me late which is not happening and my request and complaint been totally ignored. NOT RECOMMENDED AT ALL, WASTING MONET AND TIME.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hey Shobeir, thanks for your valuable feedback, and I'm deeply sorry to hear about your situation with the paint and that you're unhappy with the service. If you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan

Avaliado com 5 de um total de 5 estrelas

We had great customer service with mr…

We had great customer service with mr Sabry
Had great expalanation and also he was very helpful

16 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hey Hero, thank you for your five-star review, and I'm delighted that you enjoyed the helpful service in our Cricklewood store from Mr Sabry. - Dylan

Avaliado com 5 de um total de 5 estrelas

Home refurbishment

We had the pleasure to work with an amazing designer (Ali) who stayed patient with us through this whole process. I cannot thank him enough for the kindness and support he’s shown us. His designs were immaculate and we loved everything!

13 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hey there, thanks for your wonderful feedback and we're proud to learn that Ali was first class throughout your design, enjoy your new space! - Dylan

Avaliado com 4 de um total de 5 estrelas

The experience we had with Wickes was…

The experience we had with Wickes was great. The advice was helpful and more than friendly.

4 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi, Merjeme. Thank you for taking the time to share your review with us. I'm glad to see that you had a great experience. I'm also happy to see that you found our staff to be helpful and friendly. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service, Sabry was really helpful and gave great ideas.

23 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi There, thanks for taking the time to share this feedback. RD

Avaliado com 5 de um total de 5 estrelas

Wicks Cricklewood - Great design service!

We were to Wicks Cricklewood to see options for our utility room. We spent 1.5 with Sabry Ali. He was very proficient and had very detailed knowledge of which units there are in their offering that could work well with the space we had. Combined with his creative thinking this allowed us to come up with a design beyond our expectations and also under budget ! In short great service.

14 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi, YY. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Sabry at our Wickes Store in Cricklewood was knowledgeable, creative and provided a great design service. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

I’ve recently discovered “Wicks” while…

I’ve recently discovered “Wicks” while searching for the best kitchens around UK.
The whole experience with Wicks was outstanding so far. Firstly they make an appointment to do a home visit and take the measurements and give you a plan how would you like your kitchen to look like. Sabry Ali was the Design Consultant which he did an excellent job. He made sure to explain to me as a new costumer every single detail how my new kitchen is going to look like, and asking me if I wanna make any changes or suggestions in the kitchen,but honestly I trusted him with the design and he didn't disappoint me, there was nothing in the kitchen design that needed to be changed. I was pleasantly surprised how fast they could deliver my new kitchen.Within 2 weeks time I will have a brand new kitchen, thanks to Wicks and a very big thank you to the very talented Sabry.
Thank you so much , this store will be my goto from now on .

19 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi, Hawa. Thank you for taking the time to share your review with us. I'm delighted to learn that your design consultant, Sabry, provided an excellent design experience. I'm also happy to see that, Sabry came up with a plan, all whist making suggestions and ideas for your new kitchen. Please do keep us updated on the progress of your project. Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

We were really happy with the service…

We were really happy with the service we received. Sabry Ali, helped us a lot mum was very happy.

30 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hey Seb, thanks for your positive feedback, and I'm glad that Sabry in our Cricklewood store was super helpful! - Dylan

Avaliado com 5 de um total de 5 estrelas

After having a horrible experience…

After having a horrible experience attemping to do DIY at home was short on materials and stuck on a few issues. Arrived at Cricklewood branch and was met by well informed staff who went above and beyond to help me find the correct materials- and give advice on my DIY project! Saved me a ton of time and money- can not recommend this branch enough. Store is clean well kept compared to other DIY stores.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Irfan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

We had an amazing design consultant…

We had an amazing design consultant called Sabry Ali. He was very helpful and helped us design our kitchen and put our dreams into reality.

11 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hello Shohim, thanks for your five-star review, and I'm glad that Sabry in our Cricklewood store was first class throughout your kitchen design. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

Avaliado com 1 de um total de 5 estrelas

Some will say I must have been mad

Some will say I must have been mad, but I thought everyone deserves a second chance. Following the extremely disappointing service with my bathroom (no attempt to resolve by wickes) I decided to buy internal doors from them online, thinking that would be straightforward, couldn't possibly be messed up. Oh how wrong I was. After a failed delivery on the first arranged date because doors were damaged the attempted delivery today of six, damaged, badly packed doors (photos if needed). I spoke to their customer service (a lovely Scottish lady whole received some of my frustration) who I later apologised to. In the end I had to go to store for my refund. Store team Cricklewood including manager Madhvi very unprofessional. I hope no one ever experiences the service and aftercare I received, from anyone. DO NOT USE WICKES for you home renovations. There isn't enough space to explain the treatment I've received from this company on both occasions.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Cricklewood

Resposta da Wickes - Cricklewood

Hi Robert,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the poor service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

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