Wickes - Hall Green Avaliações 77

O TrustScore é 4.5 de um total de 5

4,4

1151 Stratford Road, Hall Green West Midlands, B28 8BX, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I would like to leave a review for Scarlett, who helped me yesterday at Wickes. Scarlett was absolutely brilliant from start to finish. She helped me with all the heavy items, loading everything u... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Booked an online home appointment for kitchen & bathroom design but the Wickes rep didn’t turn up. I rang up after an hour or so of waiting and discovered he was still in the store meeting another cl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were greeted by Ash when we had our appointment to discuss our new project and he suggested amendments to our initial plans that maximised the use of our small footprint kitchen. The resultant p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited Hall Green Wickes on Sunday the 2nd of November. The help and assistance given by two employees can only be explained as sublime. Scarlett & Heather had an excellent understanding of what I... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Hall Green

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Escrito pela empresa

Promise 1

Informações de contato

  • 1151 Stratford Road, Hall Green, West Midlands, B28 8BX, Reino Unido

  • +441217782225

4,4

Excelente

O TrustScore é 4.5 de um total de 5

77 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Scarlet, extremely polite and helpful.

I would like to leave a review for Scarlett, who helped me yesterday at Wickes.
Scarlett was absolutely brilliant from start to finish. She helped me with all the heavy items, loading everything up and helping unload it into my car as well. She was positive, smiling the whole time, extremely polite, and genuinely helpful throughout.
What stood out most was her work ethic and attitude. Even while others were standing around talking, Scarlett continued helping without hesitation. I even told her to let some of the lads help her, but she politely replied, “No, no, I can do it,” and carried on.
She is a real credit to Wickes and deserves recognition for her hard work, professionalism, and excellent customer service. Employees like Scarlett are the reason customers come back.
Thank you again, Scarlett — your help was very much appreciated

16 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

We are so happy to hear about your excellent experience. It is wonderful to know that Scarlett provided such exceptional service. We truly appreciate you sharing your positive feedback and kind words. -AK

Avaliado com 5 de um total de 5 estrelas

Best all around kitchen service I’ve experienced

I got my kitchen and installation done through wickes hall green, the whole experience was honestly fantastic, my designer was ash khan, he is truly a talented designer, he came up with a unique way to design my kitchen then helped me throughout my journey, the installers were just as good tbf, will be recommending you guys to everyone

5 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Kins, We're happy to hear that you had a fantastic experience with your new kitchen and installation from our Hall Green team. It's great to know that you appreciated Ash Khan's unique approach and the installers' quality work. We appreciate your recommendation! - Sean

Avaliado com 1 de um total de 5 estrelas

Booked an online home appointment for kitchen and bathroom design

Booked an online home appointment for kitchen & bathroom design but the Wickes rep didn’t turn up. I rang up after an hour or so of waiting and discovered he was still in the store meeting another client, totally ignoring our rebooked meeting with which he was aware. He
Couldn’t even be bothered to ring us up to let us know. Rude and totally unprofessional. Told him we’ll take our business elsewhere. I’m really not sure how he has the audacity to blank a customer in this manner.

25 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

We regret the representative didn't attend your design appointment and that you weren't contacted. This falls short of expectations. We'll look into what occurred to prevent this happening again. Thanks for your feedback. -AK

Avaliado com 5 de um total de 5 estrelas

Good customer service

We were greeted by Ash when we had our appointment to discuss our new project and he suggested amendments to our initial plans that maximised the use of our small footprint kitchen.
The resultant plan layout and images were very detailed and the time frame for delivery was flexible as we were unsure when needed. In the end there was a long delay between delivery and fitting but Ash was on hand to help with our questions.
We had some surplus items that were returned and credited which was very useful in planning stages.
The instructions were very clear and we managed to do most of the building ourselves. Very pleased with the quality. Overall a very pleasant and cost effective experience.

14 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Ian, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had such a positive experience with Ash and felt all your questions were answered! -SM

Avaliado com 5 de um total de 5 estrelas

Helpful staff scarlett

Helpful staff, scarlett was a great help providing me with the correct paint for kitchen cabinets.

3 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi, Ralph. Thank you for taking the time to share your review with us. We're delighted to see that Scarlett provided great customer service, helping you choose the correct paint. Thank you again for your kind feedback. - Scott H

Avaliado com 1 de um total de 5 estrelas

Wickes Design visit? Dont bother, No shows!

We live in Solihull and booked a design visit a few weeks back with Wickes Hall Green branch online. The visit was booked for today 8/2/26 at 10:30am and we recieved a reminder/confrmation for the visit yesterday. However, still waiting and no one has called or cancelled the appointment. Complete waste of our time!

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Gurdev, I'm sorry to learn of this. I have requested more information so that we can look into this further for you. -SM

Avaliado com 5 de um total de 5 estrelas

Had a great experience visiting Wickes…

Had a great experience visiting Wickes over the weekend. All the staff were polite and very helpful, especially Steven, who went out of his way to assist me with finding the correct extractor fan.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hey Helm, thank you for your five-star review, and I'm delighted you enjoyed the service from Steven in our Hall Green store! - Dylan

Avaliado com 5 de um total de 5 estrelas

I visited Wickes over the weekend and…

I visited Wickes over the weekend and was help by kyra who was absolutely lovely.she was so kind and helpful and polite and really took the time to help me.as an older lady it was nice to see such friendly young lady at work.kyra made my visit much more pleasant and is real credit to wicks

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hey Diane, thank you for your wonderful feedback and I'm glad you enjoyed the five-star service from Kyra in our Hall Green store! - Dylan

Avaliado com 5 de um total de 5 estrelas

V considerate and efficient service

V considerate and efficient, helpful and friendly service 4/1/26 at 3.10
Customer was Stuart Daniels

4 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hey Lynne, thanks for your five-star review, and I'm delighted that you enjoyed the service from Stuart in our Hall Green store! - Dylan

Avaliado com 5 de um total de 5 estrelas

I visited the store today and was…

I visited the store today and was looking for some information on wall panelling..I spoke to a a young lady . Heather ..she was very helpful and advised me on what I needed and costed my project up for me . Such wonderful service and a credit to the store team ..will Def be shopping at Wickes for future projects .

4 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Mr. Singh, Thank you for leaving your feedback. It is great to hear that Heather was able to help you in-store, and that you were able to find everything you needed. -SM

Avaliado com 5 de um total de 5 estrelas

Dulux mixed paint

Scarlet was very helpful and friendly. She mixed my paint well and showed me the colour after it was mixed.

23 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi, Thanks for taking the time to share your review with us. We're happy to see that, Scarlet, was very helpful and friendly when going into store to get paint mixed. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Design consultant Mo Ibrahim

I visited Wickes Hall Green as I am in the market for a new kitchen. Whilst looking around I met Mo Ibrahim one of the design consultants. He showed me around and explained all the different design ideas available and I was instantly impressed with his knowledge. From then he understood exactly what I was looking for, worked through the pros and cons of different ideas and helped me achieve something I am so happy with. I am very grateful to Mo as he made the process very easy for me. Thank you Mo!

25 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Hanna, we're so happy to hear that you had a great experience during your kitchen consultation. It's wonderful that our design consultant's expertise helped you create a kitchen design you love. Thank you for sharing your positive feedback! -LG

Avaliado com 5 de um total de 5 estrelas

New kitchen from Wickes in Hall Green

New kitchen from Wickes in Hall Green
And from design to delivery and any thing in between!
Ash, has been superb throughout - and even when he made a visit onsite to check measurements was able to run some more ideas that worked really well !
Very very happy and thanks Ash and the team at the Hall Green store!
Will be returning when it’s time to tackle the bathroom next! 😄

14 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Roy, Thanks for taking the time leaving your review. We are happy to hear about that Ash and the staff from the Hall Green store were helpful throughout your kitchen design project. Thanks again for the kind feedback. -JL

Avaliado com 4 de um total de 5 estrelas

Popped into Wickes in hall green and…

Popped into Wickes in hall green and had such a good experience. A lovely young girl called Kyrah helped me pick the perfect paint for my newborns room, she showed me where everything was and was just super helpful overall. Really nice to see someone so young taking pride in what they do. Thanks Kyrah!

15 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

We're happy to hear that you had such a positive experience in our store. It's great to know that Kyrah was so helpful in assisting you with your paint selection. We appreciate your feedback! -AK

Avaliado com 5 de um total de 5 estrelas

Eva and Heather wonderful people

Eva and Heather wonderful people, really helpful, really great service, help you in every department really happy with their service. 😇👍

5 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Mohammed.

We appreciate you sharing your positive experience. We're so happy to hear that you found our team helpful and that you were pleased with the service provided.- PP

Avaliado com 5 de um total de 5 estrelas

Visited Hall Green Wickes on Sunday the…

Visited Hall Green Wickes on Sunday the 2nd of November. The help and assistance given by two employees can only be explained as sublime. Scarlett & Heather had an excellent understanding of what I needed. Both were extremely polite and helpful, with positive attitudes. In a way that i would best describe as both being exceptional.

Chiga

2 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Chiga Afrii, We appreciate you taking the time to share your experience. We're happy to hear that Scarlett & Heather were so helpful and polite. It's great to know their expertise made a positive impact on your visit. -LC

Avaliado com 5 de um total de 5 estrelas

We made a fairly simple purchase of a…

We made a fairly simple purchase of a sink unit for our utility area. Deep assisted us beautifully in our choices. He listened carefully to our requests, he was patient, friendly and expert in his knowledge.
He made us feel we’d be very happy to recommend your store and Deep’s attention to us. Hayley on leaving also gave us a lovely smile. Thank you!

22 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Hilary, We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received during your purchase. It's great to know our team made you feel valued, and we thank you for your recommendation. -LG

Avaliado com 5 de um total de 5 estrelas

Mark in the hall green stored saved the…

Mark in the hall green stored saved the store a £1000 order
A blonde lady day before told us the systems were down but the systems were fine. Mark used his intelligence to place orders across stores and patiently wait until the job was done. MARK for manager.

21 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

We appreciate you sharing your experience. We're glad to hear that Mark was able to help you complete your order. We'll be sure to pass along your kind words. -AK

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Prompt delivery. Driver very helpful & polite

8 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hi Debbie.

Thank you for your feedback! We're happy to hear that our prompt delivery and helpful driver made your experience a positive one.
- PP

Avaliado com 1 de um total de 5 estrelas

Why is so difficult to acknowledge…

Why is so difficult to acknowledge someone at the till ?
Where is the friendliness , where is the approachability ?
If the job is not what want to do , then don't do it. Hve some pride in your work.
Stop being miserable.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Hall Green

Resposta da Wickes - Hall Green

Hey Mohammed, thank you for your valued feedback, and I'm really sorry you're unhappy with your experience in our Hall Green store. I will ensure to feed this back so we can improve on this going forward. - Dylan

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