Wickes - Handsworth Avaliações 

93
O TrustScore é 5 de um total de 5

4,8

122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I don't normally leave reviews, but I really wanted to for Tracey at the Handsworth Wickes branch because the service she gave was genuinely outstanding. From the moment I spoke to her, she was fr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Bal, the Duty Manager at Wickes. She processed my refund quickly and efficiently, and her kind, friendly attitude made the whole process easy and stress-free. Excellent c... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This experience was even better than 5 stars due to a staff member called Vansh who went over and beyond in helping me. I had a list of items given by my builder to buy in short notice, Vansh came ove... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Handsworth

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Escrito pela empresa

Promise 1

Informações de contato

  • 122 Holyhead Road, Handsworth, West Midlands, B21 0LL, Reino Unido

  • +441215154252

4,8

Excelente

O TrustScore é 5 de um total de 5

93 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(93)

13.869 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you wickes handsworth

Nat, Bal and Sahil helped me today with tiles that I purchased. They were very friendly and helpful. Sahil helped me load the tiles into my car. Highly recommend Handsworth store

14 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

We're so pleased to hear about your positive experience! It's wonderful to know that our team members were friendly and helpful. Thank you for your kind words! -AK

Avaliado com 5 de um total de 5 estrelas

great customer service

i wanted some gravel that was out of stock but was being delivered and i could see what i wanted in the yard behind the barrier. i begged them to let me have some. i couldn’t come back the next day. eventually someone took pity and went and fetched it for me. great customer service.

7 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi Rosemary, Thank you for your five-star review about our customer service. We were happy to help and appreciate your business.

Avaliado com 5 de um total de 5 estrelas

I visited the store searching for…laminate floor

I visited the store searching for laminate flooring, Amrit was most helpful he's a great advisor went above and beyond to help me find what I was looking for. Excellent customer service I will most definitely visit this store again.

9 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

We're so pleased to hear about your positive experience and the excellent customer service you received. It's wonderful that Amrit was so helpful in assisting you. Thank you for your wonderful feedback! -AK

Avaliado com 5 de um total de 5 estrelas

Staff

Amrit has helped me with my shopping today alot, he helped me choose, pay and put tiles into my car. I appreciate his hard work.

9 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

We're so pleased to hear that Amrit provided such helpful service, assisting you with choosing, paying, and loading your tiles. We appreciate you sharing your positive experience! - AB

Avaliado com 5 de um total de 5 estrelas

Nat and Bal helped me with everything I…

Nat and Bal helped me with everything I needed today. Very friendly and helpful service
Thank you

7 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

We're so glad to hear Nat and Bal provided such friendly and helpful service. Thank you for your kind words and for letting us know about your positive experience! - AB

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I don't normally leave reviews, but I really wanted to for Tracey at the Handsworth Wickes branch because the service she gave was genuinely outstanding. From the moment I spoke to her, she was friendly, patient, and happy to help. She took the time to answer my questions and made sure I found exactly what I needed without making me feel rushed.

It's rare to come across customer service like that these days, and she really made my visit to the Handsworth branch a positive experience. Tracey is an absolute credit to the team, and I hope she gets the recognition she deserves. Thank you again for all your help!

6 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

We're delighted to hear you had such a positive experience at our Handsworth branch. It's wonderful that Tracey was friendly, patient, and helpful, making your visit enjoyable. We appreciate your kind words and positive feedback. - AB

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Manny

I had a great experience with Manny, he helped me find the right things and gave me amazing advice.

2 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi Gabe, Thanks for taking the time to leave your 5-star review. We're so glad to hear you received excellent service and advice from Manny. We appreciate your kind words! - Sean

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Bal

I had a great experience with Bal, the Duty Manager at Wickes. She processed my refund quickly and efficiently, and her kind, friendly attitude made the whole process easy and stress-free. Excellent customer service and a real credit to the team. Thank you, Bal!

30 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi Shan, we're so pleased to hear about your positive experience and the excellent customer service you received. It's wonderful that our team member made the process easy and stress-free for you. Thank you for your kind feedback! -LG

Avaliado com 5 de um total de 5 estrelas

Excellent assistance I am very happy…

Excellent assistance I am very happy with your service. Vansih really helped me out. Thank you.

29 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

We are so glad to hear you had such a positive experience with Vansih. Thank you for your kind words and for letting us know about the excellent assistance you received! -AK

Avaliado com 5 de um total de 5 estrelas

I went to Wickes handsworth today

I went to Wickes handsworth today. Bal served me. Very professional & friendly service given. I’ll definitely come back again & again to buy more stuff always.

30 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi there, we're so glad you had such a positive experience and received professional and friendly service. We appreciate the kind words. -LR

Avaliado com 5 de um total de 5 estrelas

Very good customer service at…

Very good customer service at Handsworth store. I’ve been well saved by Bal, Nat and Amrit. They’ve also assisted me all the way.

30 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi Victor, we're so pleased you received very good customer service at our Handsworth store. We appreciate your kind words. -LR

Avaliado com 5 de um total de 5 estrelas

Natalie was very helpful in the Wickes…

Natalie was very helpful in the Wickes Handsworth store today. She assisted me with everything I needed and provided excellent customer service.

30 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi Aimee, We're so pleased to hear that Natalie provided such excellent customer service and assisted you with everything you needed during your visit. Thank you for your kind words! - Sean

Avaliado com 5 de um total de 5 estrelas

I went today to enquire about a living…

I went today to enquire about a living lifestyle kitchen and was helped by Bal who was very helpful and attentive. Very happy with the customer service given by this member of staff.

30 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi Omar,

We're so pleased to hear you had such a positive experience and received excellent customer service from Bal. Thank you for your kind feedback! -Ellysse

Avaliado com 5 de um total de 5 estrelas

Had issue with a product I had just…

Had issue with a product I had just bought. Kiran at the Handsworth branch was so helpful and knowledgeable and all got sorted within a few minutes. Definitely recommend anyone to visit.

15 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi Dave, we're so glad to hear Kiran could quickly resolve your product issue. Your positive feedback is truly appreciated! -LR

Avaliado com 5 de um total de 5 estrelas

Manny is best employee

Manny is best employee

6 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hey Jaskaran, thank you for your wonderful feedback, and I'm delighted that Manny is your best employee! - Dylan

Avaliado com 5 de um total de 5 estrelas

Went on the store to get a specific…

Went on the store to get a specific paint but I couldn't find it. I was really sad, but then I asked Nina for help and she was more than happy to help. She found that paint for me! She was kind, polite and extra helpful ❤️❤️❤️. Thank you Nina for all your support! ❤️❤️❤️❤️ Really impressed by your kindness, patience, understanding and your positive energy!!❤️❤️❤️

30 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

We're delighted to hear that Nina was able to assist you in finding the specific paint you were looking for. It's wonderful to know their kindness and helpfulness made such a positive impression. Thank you for sharing your experience. -AK

Avaliado com 5 de um total de 5 estrelas

Sal at Handsworth store was amazing

Sal at Handsworth store was amazing. She was very kind and helped us place an online order, made sure that the delivery address was definitely correct and checked with the delivery section. She has gone out of her way to make sure that an excellent customer service was guaranteed. Her manager was very happy to hear our positive feedback an out Sal. If you are heading to the Handsworth store , please look out for Sal who has got a lovely smile. She’s definitely a great asset to your team . Thank you once again ❤️

31 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hey Balu, thank you for your five-star review, and I'm glad you enjoyed the service from Sal at our Handsworth store as she was able to help you place you your order! - Dylan

Avaliado com 5 de um total de 5 estrelas

Went to Handsworth Wickes and vansh was…

Went to Handsworth Wickes and vansh was very helpful, he helped me with finding all the stuff I needed and was very patient with me thank you for all you support.

29 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

Hi, Faz. Thank you for taking the time to share your review with us. We're really pleased to see that, Vansh, was able to help you find all the products you needed. Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Even better than 5 stars!

This experience was even better than 5 stars due to a staff member called Vansh who went over and beyond in helping me. I had a list of items given by my builder to buy in short notice, Vansh came over immediately, took the list and collected all of the items for us whilst pushing the heavy trolley within the store. He picked several heavy items with ease to ensure our safety. Vansh also loaded our car with the goods bought. I can't thank him enough - the care, kindness, service, product knowledge/location was excellent by Vansh.

28 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Handsworth

Resposta da Wickes - Handsworth

We're delighted to hear about the exceptional service you received. It's wonderful that Vansh went above and beyond to assist you with your purchases. We appreciate you sharing your positive experience with us. -AK

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