Wickes - Hanger Lane Avaliações 

128
O TrustScore é 5 de um total de 5

4,8

Quill Street, Hanger Lane, Ealing London, W5 1DN, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Jada at Hanger Lane Wickes was so helpful today while we were trying to find some items for moving a socket. She was really patient and answered all of our questions while smiling the whole way throug... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently renovated my kitchen/bathroom with Wickes over at Hangar lane, and I am so pleased with the results. My design consultant Ann was always willing to help, and was very attentive to the vibe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience at Wickes Hanger Lane thanks to Hadia. She was incredibly friendly, professional, and went above and beyond to help me find exactly what I needed. Her product knowledge an... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Hadz was a very polite and helpful staff whilst there was another lady who was on customer service desk looked at us twice and ignored us and kept scrolling her phone screen, Hadz noticed whilst sh... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Hanger Lane

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Quill Street, Hanger Lane, Ealing, London, W5 1DN, Reino Unido

  • +442088106793

4,8

Excelente

O TrustScore é 5 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(128)

14.684 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bev was fantastic in helping me with…

Bev was fantastic in helping me with finding my items. Very helpful

5 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Siobhan, Thanks for taking the time leaving your review. We're happy to hear that Bev was able to help you find the items that your were looking for on your visit to your local Wickes store. Thanks again for the kind feedback. -JL

Avaliado com 5 de um total de 5 estrelas

Hedz gave my family the best service…

Hedz gave my family the best service today, excellent customer service & very friendly.

4 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi R J, We appreciate you taking the time to share your feedback. We're so glad to hear that your family received excellent and friendly service from Hedz. - Sean

Avaliado com 5 de um total de 5 estrelas

Susan & Michelle Amazing staff

Susan & Michelle two lovely people came straight to assistance, I was preparing for a bit of back and forth worrying if my online order return was even possible in store but honestly had such a great experience they offered their assistance, we had a good chat and laugh very friendly and I was in and out of Wickes Hanger Lane less than 20 mins and email confirmation of return being processed. Great customer service !

4 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

We're happy to hear about the positive assistance you received from Susan & Michelle in store. We appreciate you highlighting the friendly and efficient service you experienced with your online order return. Thank you for your kind feedback. -AK

Avaliado com 5 de um total de 5 estrelas

Hadz(the slaves assistant at Hanger…

Hadz(the sales assistant at Hanger lane branch) was amazingly helpful. She went out of her way to help me with loading numerous large compost bags into my car.

4 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Teju, Thanks for taking the time leaving your review. We're happy to hear that Hadz was able to help you by loading the compost bags that you had bought into your car. This is the level of service we aim to achieve in all our stores. -JL

Avaliado com 5 de um total de 5 estrelas

Seema provided excellent customer…

Seema provided excellent customer service at the Wickes Hanger Lane branch. She was professional, knowledgeable, and attentive, ensuring my needs were handled efficiently. The store itself was well-organized, with a good range of hardware products and a clean, welcoming environment. Overall, a very positive experience.

29 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Mehul, Thanks for taking the time leaving your review. We're happy to hear about the excellent customer service you received at our Hanger Lane branch. It's great to know that you found the service professional, knowledgeable and efficient and that you enjoyed the store environment. Thanks again for the kind feedback. -JL

Avaliado com 5 de um total de 5 estrelas

Prim was helping us a lot with finding…

Prim was helping us a lot with finding and she was the bestttttttttt

2 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hey Milan, thank you for your five-star review, and I'm glad that Prim was super helpful during your visit to our Hanger Lane store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Wickes have great deals

Wickes have great deals, my local Hanger Lane branch has been updated and improved. A was served by a fantastic friendly and helpful team member (Primrose) who made my day

1 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hey Carl, thanks for your five-star review regarding your experience in our Hanger Lane store. I'm glad that our staff such as Primrose are very friendly and helpful during your visits! - Dylan

Avaliado com 5 de um total de 5 estrelas

I recently visited my local Wickes…

I recently visited my local Wickes branch Hanger lane and felt compelled to share just how positive my experience was. From the moment I walked in, the store was clean, well-organized, and easy to navigate, which made finding what I needed straightforward and stress-free.
What truly stood out, however, was the exceptional customer service—especially from a member of staff named Hadia. She went above and beyond to assist me, taking the time to understand exactly what I was looking for and offering clear, knowledgeable advice. Her friendly and approachable manner made a big difference, and she handled everything with professionalism and genuine care.
It’s rare to come across someone so dedicated and attentive, and Hadia is a real credit to the team. Thanks to her help, my visit was not only productive but genuinely enjoyable.
I’ll definitely be returning to this branch in the future and would highly recommend it to anyone looking for both quality products and outstanding customer service.

29 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Ajmal,

We're happy to hear that you had such a positive experience at our Hanger Lane branch. It's great to know that you found the store clean and easy to navigate, and that Hadia was so helpful and attentive. We appreciate you highlighting the outstanding customer service you received. -Ellysse

Avaliado com 4 de um total de 5 estrelas

Hadz was a very polite and helpful…

Hadz was a very polite and helpful staff whilst there was another lady who was on customer service desk looked at us twice and ignored us and kept scrolling her phone screen, Hadz noticed whilst she was serving others on the till and kindly helped us with our requirements.
Other lady who was on the till really wasn't there mentally or physically to serve the customers.
Thank you Hadz

20 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Tgr, Thank you for your review, we are sorry to learn of your experience at our customer service desk. This is not the experience we want our customers to face, so we are pleased that our colleague Hadz stepped in to help you. Thank you for brining this matter to our attention.

Avaliado com 5 de um total de 5 estrelas

Excellent service from Prim

27 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

We're glad you found the service from Prim excellent. Thank you for your positive feedback; we appreciate it a lot. -AK

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I moved from Newcastle to London a few years ago, often using wickes store up north. However, I had to write this review because of the excellent service from one of the employees. Talk about going the extra mile, without a doubt she did! She makes you feel so comfortable to the extent that you would always want to go back to the same store. She gives such good advice it’sa pleasure to shop there. Her name I believe is Hadz. Thank you

23 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

We're happy to hear that you had such a positive experience in our store. It's great to know that Hadz made you feel so comfortable and offered such helpful advice. We appreciate you taking the time to share your feedback! -AK

Avaliado com 5 de um total de 5 estrelas

Thanks Hadz I really appreciate all the…

Thanks Hadz I really appreciate all the help

25 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi, Gabriel. Thank you for taking the time to share your review with us. We're really happy to see that, Hadz, was helpful during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Thanks Hadz !

I've been a regular customer of Wickes since the late eighties and the service has always been great. Even if the odd delivery has gone astray the team at my local branch have always been on hand to sort thinks out.
A special mention goes out to HADZ at the Hanger Lane store - for almost a decade she has been an extremely hard working, friendly, knowledgeable and exceptionally helpful member of the team, 5 stars to her!!

25 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi, S Ahmed. Thank you for taking the time to share your review with us. We're really pleased to see that, Hadz, is always extremely hard-working, friendly and knowledgeable during your visits over the past decade. We’re also truly grateful for your loyalty over such a long period, and we look forward to welcoming you back for many years to come. Thanks again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Seema was really amazing in helping me…

Seema was really amazing in helping me find the right products I needed for my bathroom repairs. As I am new to DIY, she was really patient and recommended the best options from the vast selection.

21 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Nimisha, We're happy to hear that you had such a positive experience. It's great to know that the recommendations were helpful as you are new to DIY. Thanks for your review. - Sean

Avaliado com 5 de um total de 5 estrelas

I was served from seema and had today

I was served from seema and had today. Brilliant customer service always happy to help

23 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Mowafaq, We're happy to hear that you had such a positive experience! Thank you for taking the time to share your feedback; we appreciate it. -Summer M

Avaliado com 5 de um total de 5 estrelas

Replacement bulb

I visited my local Wickes to find a replacement bulb for my bathroom, but I was struggling to identify the correct one.

Andre approached me and kindly asked if I needed any help. I explained what I was looking for and showed him the faulty bulb. Although he mentioned he wasn’t an expert in that specific area, he still made a genuine effort to assist me and guided me as much as he could.

His willingness to help and positive attitude made the experience much easier. Great customer service!

20 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Vim, Thanks for taking the time leaving your review. We're happy to hear that you had a positive experience in our store. We're happy to hear that Andre was able to assist you with your bulb replacement. It's great to know that their helpfulness made your visit easier. Thanks again for the kind feedback. -JL

Avaliado com 5 de um total de 5 estrelas

Good service

Just wanted to thank the staff at Wickes near Alperton for the excellent customer service on Friday. With hardly any staff around to help the lady on the checkouts HADIA helped me locate everything I wanted. The store looks different now but she seemed to know where everything was. The other staff were very helpful too so I will definitely be shopping here from now on. Thankyou all.

17 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Greg, We're happy to hear that you received excellent customer service during your visit. It's great to know that Hadia was helpful in locating everything you wanted. Thank you for your positive feedback, we appreciate it. - Sean

Avaliado com 5 de um total de 5 estrelas

I use Wickes alot and the hanger lane…

I use Wickes alot and the hanger lane branch is by far the most helpful branch the staff are extremely knowledgeable on products sold and are very helpful especially hadz,Seema,and susan

17 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

Hi Paige, Thank you for taking the time to share your review with us. It is great to hear that Hadz, Seema and Susan were able to offer advice on products and provide quality customer service! -Summer M

Avaliado com 5 de um total de 5 estrelas

Staf member Andre amazing hess very…

Staf member Andre amazing hess very nice and helpful he helped me look for paint while the store was busy he's a good working man

19 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Hanger Lane

Resposta da Wickes - Hanger Lane

We're happy to hear that you had such a positive experience. We appreciate you mentioning Andre who assisted you; it's great to know they were helpful during a busy time. -AK

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais