Wickes - Harlow Avaliações 

119
•
O TrustScore é 4.5 de um total de 5

4,6

Howard Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thanks to Emma that served me and was an absolute star for helping with a mistake I made,she went above and beyond to help and was really appreciated

Avaliado com 1 de um total de 5 estrelas

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dawn always makes my Wickes experience amazing! Helping me to find exactly what I need. She never fails to ask how my latest project is going.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you Dawn you are an angel.. You looked after me when I came to change some wrongly made purchases by my builder, you have understood me and exchange those items with a gift card with no fuss... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. também em
  3. Empresa de energia solar
  4. Loja de Acessórios para Banheiros
  5. Loja de utensílios de cozinha

Sobre Wickes - Harlow

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, Reino Unido

4,6

Excelente

O TrustScore é 4.5 de um total de 5

119 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(119)

14.656 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Carol was very polite always is great…

Carol was very polite always is great experience

2 de setembro de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Thank you for your wonderful five-star review, John! We are so pleased to hear that you had a great experience and found Carol to be very polite. We truly appreciate your kind feedback. - Andrew

Avaliado com 5 de um total de 5 estrelas

I have always received an excellent…

I have always received an excellent service from wickes and the prices are very competitive. Today I was supported by Emma S who was professional and supportive throughout.

30 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Olympia, We're delighted to hear about your excellent experience and that our prices are competitive. It's wonderful to know that one of Emma was professional and supportive throughout. - Sean

Avaliado com 5 de um total de 5 estrelas

Came in looking for a specific paint…

Came in looking for a specific paint and got really good service. The staff member Ruby was friendly, helpful and found the product I needed. Quick and easy trip, will be returning.

31 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi RZ RMX,

We're delighted to hear that Ruby provided such friendly and helpful service, assisting you in finding exactly what you needed. It's wonderful to know you had such a quick and easy trip! -Ellysse

Avaliado com 5 de um total de 5 estrelas

Came into wickes to purchase stuff for…

Came into wickes to purchase stuff for the garden and was served a lovely young lady Abi. Her and her colleague ruby were very helpful and friendly.

24 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi, William. Thank you for taking the time to share your review with us. We're really pleased to see that, Abi and Ruby were both helpful and friendly during your visit to purchase items for your garden project. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

I go into wickes harlow quite a lot

I go into wickes harlow quite a lot , I thought I would mention the lady Dawn , she always has a smile on her face and is very helpful when you need assistance

25 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Richard, Thank you for taking the time to share your review with us. We're really pleased to hear that Dawn always has a smile and is very helpful during your visits. - Sean

Avaliado com 5 de um total de 5 estrelas

Wickes is a great shop and the staff…

Wickes is a great shop and the staff are wonderful. The store itself is pretty good for everything and even has some student offers, which is great for uni prep, but I'd especially like to mention staff member Katie who was very helpful and entertained my chatty nature while at the tills, 10/10 service

24 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Eleanor, We're so pleased to hear about your positive experience at our store! It's wonderful that Katie is great and that you found our student offers helpful. We truly appreciate your kind feedback. - Sean

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience at Wickes

I had a fantastic experience at Wickes, thanks to Dawn. She provided excellent customer service, was friendly, helpful, and went above and beyond to make sure everything was sorted. Dawn was professional, patient, and a real pleasure to deal with. Thank you for all your help, Dawn — your customer service was truly appreciated!

24 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

We are so pleased to hear about your fantastic experience! It's wonderful that Dawn provided such excellent customer service, going above and beyond to assist you. We are delighted that you found them professional, patient, and a real pleasure to deal with. -AK

Avaliado com 5 de um total de 5 estrelas

Very Positive Experience

I had a really positive experience at Wickes, and I’d especially like to mention Dawn, who was incredibly helpful and friendly. She went above and beyond to make sure we were looked after and made the whole experience so much easier.

Dawn was knowledgeable, patient and genuinely lovely. It’s clear that she takes pride in providing great customer service, and her helpful attitude really stood out.

Thank you, Dawn, for all your help! Excellent service, a real credit to Wickes. ⭐⭐⭐⭐⭐

4 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

We are absolutely thrilled to hear about your positive experience, Elle. It's wonderful that Dawn was incredibly helpful and friendly, going above and beyond to make your visit easier. We appreciate you highlighting the excellent service received. - AB

Avaliado com 5 de um total de 5 estrelas

Always have everything we want/need

Always have everything we want/need. Normally get served by Dawn who is an asset to your team, always helpful, knowledgeable and happy to help. I don’t believe I’ve ever seen her without her happy bubbly chatty head on, Dawn keep being you, it makes DIY so much better xx

20 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Deanne, We're so pleased to hear about your positive experience and that you always find what you need! It's wonderful that Dawn is so helpful, knowledgeable, and always has a happy demeanor. Thank you for your fantastic feedback. - Sean

Avaliado com 5 de um total de 5 estrelas

I have done few click & collects & the…

I have done few click & collects & the service has been amazing & quick & the staff members who served me were very polite & afficiant thank you

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Dawn, Thank you for your review about out Harlow store. We are pleased that you are happy with our staff and the click and collect service. We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Dawn is very friendly and well spoken…

Dawn In Harlow is very friendly and well spoken every time I enter the shop , always makes me laugh and asks about my day . Lovely lady

10 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

We're so pleased to hear that Dawn was friendly and well-spoken, always making you laugh and asking about your day. Thank you for your kind feedback. -AK

Avaliado com 1 de um total de 5 estrelas

Tried to return guttering pipes

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core items sold regularly, non seasonal or perishable. Was happy to accept a credit note but wouldn’t even do that. All parts were in resale quality! 30 days is not long enough, b&q 90 days!!!

30 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Ali, We're very sorry to hear about the difficulties you experienced with returning your items. We understand your frustration regarding the return policy timeframe. We've sent you a request for more information so we can look into this further. - Sean

Avaliado com 1 de um total de 5 estrelas

Wickes never fail to disappoint they…

Wickes never fail to disappoint they have your full payment up front something I would strongly advise against after after five months of bad service we decided to cancel agreement kitchen had been delivered and stacked around the house making living conditions impossible day after cancelling fitter turned up to start job he ripped kitchen out which is pilled up in front garden and no work done since then after many promises and days trying to contact clever move so we cannot now cancel living in nightmare. Avoid Wickes at your peril

25 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

We are truly sorry to hear about the incredibly difficult experience you've had with your kitchen order and the subsequent issues. We understand your frustration with the service and the current situation. We will pass this onto the relevant team(s) to look into further. -AK

Avaliado com 5 de um total de 5 estrelas

Emma S is brilliant

Emma S is brilliant! I come in 5 times a day! For work and she's always smiling and happy to help us. Best worker there by far

15 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi, John. Thank you for taking the time to share your review with us. We're delighted to see that Emma consistently provides excellent customer service during your visits. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Design service

Had a fantastic experience with youth fantastic design and great installation from Richard

11 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Andy,

We are so pleased you had a fantastic experience with our design and installation. We appreciate your kind words. -Ellysse

Avaliado com 5 de um total de 5 estrelas

I would recommend …

I would like to say that we find the most useful information about prices,design,offers and all the details for kitchen. Rebeca Grigoras from Harlow wicks kitchen showroom help us tremendously with the design for our kitchen, showing a lot of skills and knowledge about all types of requests, she give us quotes for different style of kitchen, advising about quality,about style and materials. We are very pleased with the services . thank you very much for all the help and support.

9 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Gabi, we appreciate you sharing your positive experience. We are delighted to hear that our team provided such helpful guidance and support, making you feel at ease with your kitchen design. Thank you for your kind feedback. -LG

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Want to give a big thank you to Dawn in the Harlow store, she went above and beyond to help us with our purchase today. Not experienced customer service on that level for many years. Also to Dylan who was also very helpful.

31 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi, Elaine. Thank you for taking the time to share your review with us. We're really pleased to see that both, Dawn and Dylan, were really helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Dawn the Angel

Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into wickes to buy things- just so we can see her again! A true gem and we are super thankful for all of your help, love and happiness

19 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hey there, thank you for your amazing feedback, and I'm delighted that Dawn in our Harlow store is always able to help with your DIY adventures. - Dylan

Avaliado com 5 de um total de 5 estrelas

Bathroom Goods

Mr M Patel delivered goods for my new bathroom project and was really helpful and efficient.

6 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi, Mrs Harrison. Thank you for taking the time to share your review with us. We're really pleased to see that, M Patel, was really helpful during delivery. Thank you again for your kind feedback. - Scott H

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