Wickes - Havant Avaliações 

78
O TrustScore é 4.5 de um total de 5

4,7

12 Park Way, Potash Terrace, Havant Hampshire, PO9 1HH, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had to return some paint yesterday. It said pure white on the tin, but was actually grey when I opened it. Very annoying having to return it to the shop, but Dee sorted it in a very friendly and fus... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My grandmother sought help and was met with excellent customer service and a calm welcoming energy by a worker called Alex at the havant location. He went out of his way to aid her and took time out o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought some rough sawn timber for a trellis project in the week but ran out! Went back to Wickes Havant today only to discover very little or no same size timber left. Found just two pieces which... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Very disappointed that you can not exchange an online product without having to pay delivery. Spending on average £600 per month on house renovations yet you would not help swap over a product,... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Havant

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • 12 Park Way, Potash Terrace, Havant, Hampshire, PO9 1HH, Reino Unido

  • +442392442980

4,7

Excelente

O TrustScore é 4.5 de um total de 5

78 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(78)

14.161 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service from Bailey
Very helpful and friendly
Thank you

22 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hey there, thanks for your five-star feedback, and I'm glad you enjoyed the service from Bailey in our Havant store! - Dylan

Avaliado com 5 de um total de 5 estrelas

I went into Wickes Havant today and a…

I went into Wickes Havant today and a professional called Liz was the most helpful person I have ever came across in any shop! Liz was so helpful and her customer service was the best I had ever experienced. She actually wanted to help us and explain the different sorts of paints with the pro and cons for each one so we could get the right one of us and our family!
So helpful and thank you again for your kind customer service I will definitely be back to Wickes Havant! :))

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Jake, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Instant desire to help

I have always found the Havant based staff very helpful but on this particular occasion one guy really stood out - Adam Johnson (Deliveries). It was imperative that I had a special door delivered on the date promised and to have a Plan B in place in case it was wasn't. Adam immediately understood my dilemma and without hesitation and after consultation with his store manager expedited a Plan B that suited us both. Such a refreshing change in this modern world. Thanks Adam.

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Mr Price, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Kevin and ALL staff at this site

Kevin and all the staff there are the best definition of customer service and how it is done

Really lovely people
One lady, I didnt catch her name but she helped me with a stack of tubs so I could remove one. She was lovely and deserves credit for going above & beyond. I know its her job to assist but I wasnt going to let her do the task on her own so she ended up as a smiling guide and we worked together. To put it all back on the shelf as well. Give her a raise please

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kevin in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Kevin

Hi.
Received great customer service from Kevin today.
He even helped me load the trolley.
Top guy!
Will come again.

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Tom, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Very cooperative and helpful staff.

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Robert, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store. -AH

Avaliado com 5 de um total de 5 estrelas

We are first time buyers and was very…

We are first time buyers and was very unsure on how the process of buying a new kitchen works, we sat with Becky in the Havant store and she was so helpful and made us feel so comfortable she came out for a home visit two days after our first conversation. Answered all our questions and was a real pleasure would so highly recommend. She is brilliant

14 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Isabel, thanks for taking the time to share this feedback, we are pleased to hear that Becky was very helpful and was able to answer all of your questions. We appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Excellent customer care

Went to Wickes in Havant to get new shower pole. Needed to make sure was right length so went to till where very helpful young man called Bailey produced tape measure ! He kindly did the measuring for me as had to take out of box which in itself was a challenge.
Bailey was polite , patient and is a credit to the company. Wish more sales people were like him

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hey Kate, thanks for your five-star review, and I'm delighted that you enjoyed the service from Bailey in our Havant store and that he was able to help you out. - Dylan

Avaliado com 5 de um total de 5 estrelas

Great team.very helpful

Great team.very helpful. Especially Bailey! Fair prices's to
Keep up the good work guy's

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Daryl, thanks for taking the time to share this feedback, we are pleased to hear that the team where very helpful, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Great service at the Havant branch of Wickes

A big thank you to Charlie in Wickes Havant who couldn't have been more helpful in guiding us to the right product. Another thank you to Tyrone for being so friendly and polite. Thank you both, you deserve a bonus. Happy Christmas

13 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hello Pandora, thanks for your five-star review, and I'm glad that you enjoyed the service from Charlie & Tyrone in our Havant store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Bathroom project

We went to Wickes completely unaware of what exactly we wanted and our bathroom designer Becky Carter created a fantastic project for our bathroom. She helped us see how things would look like, she was very patient with us, whilst we were choosing the right furniture and tiles. You can clearly see that she is very experienced and knows how to help.
The quote the specialist's work were very close to the final figure so we did not experience unpleasant surprises.
We would definitely recommend Becky Carter!
The coordination works also went smoothly. The furniture was delivered three days before the works start.
The contractor which completed the project SL Bentley Bathroom Fitting Ltd did an amazing job. The boys kept the place tidy, and the works were completed in 10 working days.

25 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Anna, thanks for taking the time to share this feedback, we are pleased to hear that Becky done a great job with your new Bathroom, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Becky was exceptional in helping me…

Becky was exceptional in helping me design my kitchen. She provided excellent and helpful advice throughout the entire process, demonstrating both knowledge and professionalism. Thanks to her guidance, I achieved exactly the look I wanted. I couldn’t fault her in any way; she was incredibly patient and accommodating. Highly recommend!

9 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hey Mrs Tigg, thanks for your five-star review, and I'm delighted that Becky in our Havant store was amazing throughout your kitchen design. It makes us proud you're happy with the end result and enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Excellent service from Becky…

The service we received from Becky Carter was excellent, Becky designed our new Kitchen and was very patient with us as we changed the design several times and played about with layout until we were happy and she was always happy to change things around.
Becky was also happy to design an area for our tortoise, Toby.

28 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hey Stephanie and Nigel, thanks for your positive feedback, and I'm delighted that Becky in our Havant store was so helpful throughout your design process. Enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Top tier service

Genuinely top drawer service from Bailey Field today. I had a real issue matching the colour of my kitchen units to a paint and have lost access to my email account with which I made the initial order so couldn't find my orders email and subsequent order number.

Bailey persevered with the system he had in store and eventually we found my order and managed to match the paint. It's this sort of service that sets stores apart from their competitors and Bailey showed how much customer service means to him. Thank you.

26 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi, Luke. Thank you for taking the time to share your review with us. I'm really pleased to see that, Bailey, went above and beyond to help find the correct colour of paint you required for your kitchen units. Thank you again for your kind feedback. - Scott H

Avaliado com 3 de um total de 5 estrelas

Refund issues

The company contracted to fit the kitchen have been absolutely fantastic, Wickes not so great. Once the kitchen had been booked in, any follow up calls have been few and far between. I have doors etc that are surplus to requirements ,however I am being told I may not be able to get refund even though its the design fault why they are surplus not happy

18 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hello Sharon,

Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your refund. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. SW

Avaliado com 5 de um total de 5 estrelas

The best kitchen designer ever - Adam Osborne

Wish I could give more than 5 stars for Adam Osborne at Wickes Havant.

We looked at a lot of kitchen suppliers and designers, including some very high end companies. We went with Wickes because Adam was - by far - the best kitchen designer we met. He is simply excellent at his job - he's creative and a great listener, so he came up with exactly what we were looking for and came up with useful features we hadn't thought of.

He's friendly, calm and thoughtful, and completely transparent with costs, timeframes and what is and isn't possible. No sales patter, no up-selling - just a desire to work out what we wanted and deliver it perfectly for our budget.

It's been a year since we installed our new kitchen and I've waited this long to write a review in case for any reason the design didn't turn out to be practical after a year's use, or in case the quality didn't stand up to daily wear and tear. A year later, it's still looking as good as new.

Huge thanks to Adam for making what was turning out to be a daunting experience into a simple, easy, and (almost!) enjoyable project - finished on time and on budget.

Can't recommend him highly enough - you'll be in very safe hands.

16 de outubro de 2023
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi LJB, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Adam and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Avaliado com 5 de um total de 5 estrelas

A perfect new kitchen, thank you! From design to completion everything…

From design to completion everything went really well. The designer, Becky Carter, was professional, gave me great advice and ideas. There was no hard sell just reassuring knowledge both of the kitchen and associated elements such as flooring and electrics. The installer, Aydon Rose could not have been more knowledgeable and considerate. He was hugely skilled and with an eye for every detail. It was not an easy job, throwing up a lot of issues all of which were dealt with calmly. I am so pleased with the end result. A complete transformation. Thank you Becky and Aydon!

5 de julho de 2024
Avaliação não solicitada
logotipo da Wickes - Havant

Resposta da Wickes - Havant

Hi Jan, thanks for taking the time to share this feedback, we are pleased to hear that Becky and Aydon took care of everything from start to finish and both had an eye for the little details, we appreciate you taking the time to let us know. RD

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