Wickes - Ipswich Avaliações 

67
O TrustScore é 4.5 de um total de 5

4,6

270 Ranelagh Road, Unit 2, Orwell Retail Park, Ipswich Suffolk, IP2 0AQ, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The Ipswich Wickes has a good range of products and uniques items specific to them. I had a look around and Wickes was the place that had the best item for doors and underlay. Also the staff are very... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Leah was very helpful and designed our bathroom perfect for us have no faults at all. Now Leah is doing my daughters bathroom

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Seamless process from start to finish. I was able to discuss with Leah Collins, my kitchen designer, exactly what I wanted, and anything I was not sure about, she was able to come up with perfect s... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

If I could give Zero I would, turned up 5 mins before my time, after driving through horrendous traffic and torrential rain and took a look around the kitchen set up, saw one female member of staff si... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Ipswich

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Escrito pela empresa

Promise 1

Informações de contato

  • 270 Ranelagh Road, Unit 2, Orwell Retail Park, Ipswich, Suffolk, IP2 0AQ, Reino Unido

  • +441473212091

4,6

Excelente

O TrustScore é 4.5 de um total de 5

67 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(67)

13.869 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Leah was very helpful and designed our…

Leah was very helpful and designed our bathroom perfect for us have no faults at all. Now Leah is doing my daughters bathroom

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

We are so pleased to hear that Leah was very helpful and designed your bathroom perfectly, and that you're continuing to work with us! Thank you for your kind words. -AK

Avaliado com 5 de um total de 5 estrelas

Good service

The Ipswich Wickes has a good range of products and uniques items specific to them. I had a look around and Wickes was the place that had the best item for doors and underlay. Also the staff are very friendly and always helpful. Special thanks goes to Minara for going the extra mile.

4 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi, Tan. Thank you for taking the time to share your experience with us. We're pleased to hear you found the range of products at our Wickes store in Ipswich to be good and that our team made your visit a positive one, especially Minara who went above and beyond to provide excellent customer service. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Sage green kitchen.

Steve at the ipswich store helped us design our kitchen. Great guy to deal with and so helpful in every way. Over the moon with the finished result.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

We are so pleased to hear that Steve was helpful in designing your kitchen. Thank you for your kind feedback! - Sean

Avaliado com 5 de um total de 5 estrelas

A quick click and collect order

A quick click and collect order, I found exactly what I needed online. The collection was great, thanks to the very helpful and friendly Iyla.

20 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hey Nick, thank you for your amazing review, and I'm glad you enjoyed the service from Lyla in our Ipswich store throughout your click and collect order. - Dylan

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Connor went out of his way to check if an item was in stock.

17 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi, Thank you for taking the time to share your review with us. We are happy to see that Connor was able to check stock for you. Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

What can I say Leah Collins has been…

What can I say Leah Collins has been amazing from start to finish. So helpful and patient when we were struggling to decided on colours. We will be back for our bathroom soon

15 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

We're so glad to hear you had such a positive experience with Leah Collins! We appreciate your kind words! -AK

Avaliado com 5 de um total de 5 estrelas

Excellent customer service Kerri…

Excellent customer service Kerri excellent job in wicks always should be a store management *****

23 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Ahsanullah, Many thanks for your five-star review. We are delighted to learn that our colleague Kerri gave you great customer service on your recent visit to our Ipswich store. We appriciate your business.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service from Evert Gaviria

Amazing customer service , very quick to solve. Evert Gaviria

18 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Diana, Thank you for taking the time to share your experience with us. We are happy to hear that Evert was ab;e to provide quality customer service! -Summer M

Avaliado com 5 de um total de 5 estrelas

The cashier Tracey was super…

The cashier Tracey was super understanding and was really approachable. Even though I was super unhappy about the fact one of your products were on the shelf under the wrong price and I brought quite a few (22) packets she really tried to help where she could

17 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Rachel, We appreciate you sharing your experience. We're happy to hear that Tracey was approachable and understanding. We regret the pricing issue and appreciate her efforts to assist you. -Summer M

Avaliado com 5 de um total de 5 estrelas

Gaile was amazing

Gaile was amazing, and worked exceptionally hard, to give us all the features we requested, within budget.

17 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Stuart,

We're happy to hear that Gaile exceeded your expectations by delivering the features you requested within your budget. Thank you for your feedback. -Ellysse

Avaliado com 5 de um total de 5 estrelas

Nice friendly helpful service from…

Nice friendly helpful service from Tracey at Ipswich who done her very best to try and find me a very specific product. Your efforts and helpfulness were much appreciated.

31 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

We appreciate you taking the time to leave us your feedback. We're so glad to hear that you received friendly and helpful service and that Tracey went the extra mile for you! -AK

Avaliado com 5 de um total de 5 estrelas

Numbkin that I am !

Numbkin that I am , I purchased last week Cuprinol decking paint from the Ipswich Branch . This morning when I went to start I realised I had brought the wrong colour . I went back today , took another colour and Tracy kindly tried hard with my receipt to swop over , she then realised after trying a few times that I had given her the wrong receipt , she kept the product there while I drove home again to pick up the correct one . Took it back , swopped it over and returned home … BUT that’s when I realised that the one I originally brought was actually the one I needed 🥴…. I felt so silly about my mistake and wasn’t sure if I could change again , or if I dared even to return again , so I called the branch and funnily enough Tracy answered…. We laughed at my double error and she made me feel so at ease about it coming back and swopping back again for my original choice. Bless her , she was so so nice about dealing with me yet again (3rd Visit). I lost through my own fault about 1 and a half hours but Can’t thank Tracy enough for her professionalism alongside her Kindness in sorting this numbkin out .
I buy a lot from Wickes and remember Tracy from serving me before , giving me tips etc on various purchase . You have a star worker there. Please pass on to management , and of course Tracy . Kind regards … Brig cornish …

1 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

We're so happy to hear about your positive experience at our Ipswich branch. We appreciate you taking the time to share your feedback regarding the helpful service you received. It's great to know that Tracy was able to assist you with your purchase. We will certainly pass on your kind words. -AK

Avaliado com 5 de um total de 5 estrelas

I got the kitchen I wanted!

Seamless process from start to finish. I was able to discuss with Leah Collins, my kitchen designer, exactly what I wanted, and anything I was not sure about, she was able to come up with perfect solutions. I changed my mind quite a few times about what I would like, and she easily accommodated this.
The process from designing and ordering was seamless.
Installation commenced 8 weeks after ordering. My kitchen installer, Adam, was extremely efficient and hardworking. Every detail was attended to. I am very pleased with the result.

24 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Teresa, Thanks for taking the time to share your feedback with us. It is wonderful to hear that you had an excellent design and installation process with Leah and Adam. -SM

Avaliado com 5 de um total de 5 estrelas

Tracey at the Ipswich store : perfect service

Tracey at the Ipswich store was wonderful during our recent shop. She was very efficient and friendly and had patience whilst we got in a muddle with a gift card and various products. All our issues were solved and we had great customer service. Tracey is a great staff asset to Wickes and we will be back to the store.

1 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Sententiam,

We're happy to hear that Tracey was efficient, friendly, and patient. We appreciate your feedback, and thank you for your kind words. -Ellysse

Avaliado com 2 de um total de 5 estrelas

A very unpleasant woman called Tracey…

A very unpleasant woman called Tracey served us today at the Ipswich branch of Wickes. We were buying some things but also were collecting an online order too. As she was putting our things through the till my husband mentioned we also had a collection, she didn't acknowledge that she had heard him so a little while later he said it again as he wasn't sure she had heard as she had ignored him. This time she snapped "I have to put this through first!". She also snapped again when she asked for an order number and he checked is she meant the PIN. There are signs to say the staff won't accept abuse etc from the public, how about the other way round!? What a thoroughly unpleasant woman, I shall avoid going to her till in future!

1 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Wendy, Thank you for sharing your feedback with us. I am sorry to hear about this interaction and assure you that this is not the quality of service we aim to provide. We appreciate you bringing this to our attention and will report to the relevant teams. -SM

Avaliado com 5 de um total de 5 estrelas

Seb was super helpful and accommodating…

Seb was super helpful and accommodating would 100% recommend this store!

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Joel.

We appreciate your recommendation! We're happy to hear that our team was helpful and accommodating during your visit to our store.
- PP

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, Tracey was most helpful

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Steven, Thank you for taking the time to share your experience with us. It is wonderful to hear that Tracey was able to deliver quality customer service! -SM

Avaliado com 4 de um total de 5 estrelas

Went to Wickes Ipswich to purchase some…

Went to Wickes Ipswich to purchase some 20mm shingle. Easily found and till process very straightforward. Was served by Tracey who was very pleasant and ensured I had everything I needed before leaving the store.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Kevin. Thank you for your review regarding your visit to our Ipswich store. We are pleased that Tracey gave you a great shopping experience and would like to thank you for your business. We look forward to welcoming you back in the store soon. - DG

Avaliado com 5 de um total de 5 estrelas

Very good and good customer service…

Very good and good customer service very polite

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi There,

Thank you for sharing your feedback with us. We appreciate your kind words about the good, polite customer service you received. -Ellysse

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Connor was very helpful when buying floor tiles - helped load them into my car

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Ipswich

Resposta da Wickes - Ipswich

Hi Bridget, It is wonderful to hear that Conner was able to provide quality customer service and help you load your floor tiles into your car! Thank you for sharing your experience with us. -SM

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