Wickes - Northallerton Avaliações 

60
•
O TrustScore é 4 de um total de 5

3,9

Yafforth Road, Northallerton Co Durham, DL6 2XG, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had the pleasure of the assistance of Adil Ali Akhtar in the design of our kitchen. Adil was professional and helpful throughout the process. We felt he was being honest and made some appropriat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

There is an extremely helpful and gracious chap at Wickes Northallerton called Simon. Seldom have I come across such a professional and knowledgeable worker. Patient and understanding, communication w... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID What should have been a straightforward bathroom installation has become a prolonged and exhausting process involving delays, unresolved issues, broken promises and a c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a delivery order today of landscape bark and it took a bit of time to do but Steve Holt was brilliant and we got the order sorted out. Very helpful, friendly and efficient service from Wickes... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. também em
  3. Empresa de energia solar
  4. Loja de Acessórios para Banheiros
  5. Loja de utensílios de cozinha

Sobre Wickes - Northallerton

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Yafforth Road, Northallerton, Co Durham, DL6 2XG, Reino Unido

  • +441609776223

3,9

Muito Bom

O TrustScore é 4 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as avaliações

(60)

14.656 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

David Sinclair sorted us out from start…

David Sinclair sorted us out from start to finish! Couldn’t have been better - kitchen of our dreams - perfect price and he left no stone unturned

4 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

Hey Mike, thanks for your five-star review, and I'm proud to learn that David in our Northallerton store was really amazing during your kitchen design, enjoy your new space! - Dylan

Avaliado com 3 de um total de 5 estrelas

Bit hit and miss

Bit hit and miss. Staff are good and do everything they can.
Carpark is terrible at times as shared with adjacent gym. Not owned by Wickes.
The area near the checkout desks is poorly lit as lights have not been on for months. As soon as walk in the door it seems badly lit at the front.

20 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We appreciate your feedback. We're sorry to hear about the parking and lighting issues. We will look into the lighting issue near the checkout desks and address internally. -AK

Avaliado com 5 de um total de 5 estrelas

Very helpful assistant!!

The assistant that helped me, Steve Holt, at the Northallerton depot, could not have been more helpful and knowledgeable. His advice and expertise of the products I needed for the project i was tackling, was 2nd to none. He was happy to take the necessary time to ensure what Wickes supplied was exactly what we needed and explained the benefits of said products. I went out of the shop feeling confident in what I'd bought and so pleased that Wickes employed people that were happy to help customers who weren't 100% sure what they needed.

9 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We appreciate you sharing your positive experience at our Northallerton location. We're happy to hear that you found the assistance from Steve Holt helpful and informative. We will pass along your kind words! -AK

Avaliado com 1 de um total de 5 estrelas

Northallerton Wickes was very quiet…

Northallerton Wickes was very quiet first thing this morning. I was looking for a particular screw and asked at the the till. The lady pointed my to the aisle and when I said but it is like looking for a needle in a haystack she just agreed. Correct response - I'll ask someone to help you! A different DIY shop went the extra mile to me. No more Wickes for me.

9 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We appreciate your feedback and are sorry to hear that you did not receive the assistance you expected. We will share your comments with the team to improve our customer service. -AK

Avaliado com 5 de um total de 5 estrelas

Knowledgeable designers and a great range of options

We had a kitchen designed by David Sinclair of Wickes Northallerton. From start to finish he listened to what we wanted and guided us through the process, never pushy, always helpful and knowledgeable on the process. We were so pleased that we have been back to him to get our shower room upgraded to a wet room. Thoroughly recommended.

1 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with David in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Had to go to Northallerton store to…But building materials

Had to go to Northallerton store to pick up some building materials. As it was a bit too heavy for me I asked for help and a very nice man Steve Holt came to help. He got everything I needed went with me to the checkout and then put it all in my car. He was so pleasant and kind and he is one of the reasons I shop there

15 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We're happy to hear that you had such a positive experience at our Northallerton store. We appreciate you mentioning the assistance you received; it's great to know that our team member Steve was so helpful and kind. Thank you for your feedback!-GS

Avaliado com 5 de um total de 5 estrelas

Friday 13th

Well after a horrendous day running from county to county fixing unexpected disasters I thought I better get a head start on tomorrows problems! Thank goodness Wickes is open untill late. I requested the assistance of Craig who immediately stopped the job he was doing to come to my aid. Explainations, diagrams and advice on the types of wood I needed to complete my project were given freely and were most helpful! The boss, Richard, was assisting other customers but Im sure he was quite impressed by Craigs thorough attentions. Such great customer service was only continued when I reached the checkout and my phone died so I couldnt pay! Yes it was one of those kind of days, friday 13th for a reason! I was given a phone charger by a lovely young lady (sorry I didnt catch your name) to use to solve the latest problem and after a few minutes I was on my way home, finally! Such lovely interaction with the employees i could even see myself stood behind the check out as part of this friendly welcoming team 😉. But of course special thanks to craig

13 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We're happy to hear that our team was able to assist you during a challenging day. We appreciate you acknowledging the helpful assistance you received and are pleased that you had such a positive experience in our store. Thank you for your kind words!-GS

Avaliado com 5 de um total de 5 estrelas

An honest 5 star rating

We are delighted with all aspects of the service & advice given - in particular, the lengthy sessions we've spent with Adam have been especially helpful.
We had little idea of the kitchen we wanted & needed Adam's expertise, patience & warm manner when devising & re-visiting plans.
We look forward to the kitchen taking shape & we are confident that that phase will go well. The planning phase was a really positive experience - the range of display kitchens really helped the process.
Adam's expertise, patience, care & advice are the main reasons for our 5 star rating.

12 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We are delighted to hear that you found the service and advice so helpful, especially the time spent planning your kitchen with Adam. It's great to know that the expertise and warm manner made the planning phase a positive experience. Thank you for your feedback! We hope the installation goes smoothly and the plan Adam helped to create for you is everything you were hoping for!
-AF

Avaliado com 5 de um total de 5 estrelas

Kitchen designer

Adam Mason was really attentive and actively listened to how I wanted my new kitchen to look and how I would use it. He made positive suggestions that matched the style of kitchen I was looking for. As I hadn't been matched with a fitter he is in the process of chasing that up. Looking forward to sharing the end result with Adam so he can see his designs in situ.

27 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

Hi Caroline, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Adam in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Steve Holt

on Tuesday and Wednesday i ordered 120 paving slabs for the next day when we came to collect it we found a huge amount to carry but an amazing worker called Steve Holt took it upon himself to help us load them in the car he was very friendly, kind and attentive towards us . he gave us tips on how to prepare the garden which made everything easier. Steve has interacted with my whole family and made them all laugh which is a bonus . we are beyond thankful for the great work he has done for us well done 👏 😀👍

29 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We appreciate you taking the time to share your positive experience. We are delighted to hear that you found Steve so helpful when collecting your paving slabs. It's great to know their advice and assistance made the task easier!
-AF

Avaliado com 5 de um total de 5 estrelas

Steve Holt

He saved us from breaking our backs by carrying all our heavy items, all with a smile on his face. Truly a champ!!!

28 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We're happy to hear that our team helped you with your heavy items! Thank you for acknowledging their hard work and positive attitude. TW

Avaliado com 5 de um total de 5 estrelas

Steve at Northallerton

Steve was extremely helpful when visiting the Northallerton store last week. Thank you !

16 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We're happy to hear that your visit was helpful! Thank you for your positive feedback. TW

Avaliado com 5 de um total de 5 estrelas

Stephen was great,so helpful and…

Stephen was great,so helpful, nothing was any trouble and had time for you. genuinely nice guy !
Happy to go back to Northallerton store

21 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

Hey Richard, thanks for your five-star review, and I'm glad you enjoyed the service from Stephen in our Northallerton store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Staff are very helpful and polite

Staff are very helpful and polite

9 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

Thank you for taking the time to leave your review. We appreciate you recognizing the helpfulness and politeness of our staff. We strive to provide excellent customer service and are glad you had a positive experience.
-AF

Avaliado com 5 de um total de 5 estrelas

The company has got all bases covered…

The company has got all bases covered with STEVE on the shop floor . I found him extremely helpful and very patient. I only spent £4.50 and paid nothing for the advice .
I’ll be back

28 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We're delighted to hear about your positive experience. It's wonderful to know that you found our staff, particularly Steve, to be helpful and patient. We appreciate your kind words and look forward to welcoming you back soon. TW

Avaliado com 5 de um total de 5 estrelas

New kitchen - excellent

We had a new kitchen designed and supplied by Wickes and fitted by one of their fitters (Tony). The service in store was excellent (Adam Mason). With Adam's help we got to a design that we liked and at a price that was considerably less cost than other quotes that we had. The quality of the units is excellent (better than some other suppliers) and Tony the fitter couldn't be faulted - much better that I expected. So all in all a job well done - we would definitely recommend them.

3 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

Hi Stuart, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Adam in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Called in at Northallerton store this…

Called in at Northallerton store this morning, asked advice from employee Steve Holt regarding grow bags.
He was very knowledgeable on the subject, pleasant, a genuinely nice man, and loaded six of them up into my car for me. As a 78 years old man with spinal problems, how nice to have some good old fashioned service. Well done and thank you Steve, you’re a star.

15 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Steve in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Steve Holt so helpful

Hi there,
I came into the Northallerton store this morning (10:00) and was assisted by a gentleman who was an absolute diamond. Being the half term it’s always an event when having to bring the kids along shopping. Steve Holt, as it says on this card, was brilliant and is an asset to your store. He was really knowledgeable and so helpful.
Thank you

14 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We are thrilled to hear about your positive experience at our store. It's wonderful to know that you received such excellent service from Steve. We appreciate your kind words and will share your feedback with Steve.
-AF

Avaliado com 5 de um total de 5 estrelas

We were served by Karen who could not…

We were served by Karen who could not be more helpful, very polite and respectful.

14 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

Hi There, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Karen in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Dylan was happy and only too pleased to…

Dylan was happy and only too pleased to help out !

5 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Northallerton

Resposta da Wickes - Northallerton

We're so glad to hear that you had a positive experience. We appreciate your kind words about Dylan's helpfulness.
-AF

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