Wickes - Perth Avaliações 70

We bought slabs, sand and cement for a garden project over two visits to the Perth store and was served by Stephen. We were very happy with the service received as Stephen was friendly, knowledgeable and arranged the delivery. On the second visit to buy 5 extra slabs Stephen was very helpful and went through slabs to ensure they all matched and lifted them into the car. Stephen is definitely an asset to Wicks.

I went to my local Wickes to get an item for my garden. I didn’t know the location in store to find it and spotted staff member Steven at the checkout till. He was very pleasant and told me which aisle to go to. It was around 6.30pm and store was quiet for a change. On my way to the aisle I was distracted by other items I might use in the near future and then I couldn’t remember the aisle number, an age thing! Steven saw my predicament and kindly came and led me to the correct aisle, then went and found the item and carried it to the checkout . I have used Wickes stores many times and always find the staff friendly and helpful but Steven went above and beyond. Thank you.

Design Consultant Paul Wilson was excellent. Very Knowldgeable and gave veery good advice. Would definitely recommend

Came in looking for a small part. Steven was extremely helpful and knowledgable and was professional and resourceful. Very satisfied customer. Thank you.

An extremely polite and helpful assistant, Steven, helped me with a heavy bag of cement and worked out how much I would need. Excellent.

Steven was very helpful in setting up a trade account

I had arrived to a warm smile from the colleagues at the till. After looking around for a minute or so the cashier approached me asking if I needed any help. Which on this occasion I actually did. Escorting me up to isle and pointing out the exact item I had asked for. The same colleague then served me on the till. Steven/Stephen was incredibly attentive to my needs. His awareness and friendly attitude came across naturally. A true asset to your operation.

Great advise on product from Stephen in the Perth store

Best customer service in Perth .

I recently took on my first major DIY project and headed to Wickes with a long, intimidating list of materials. As a total beginner, I was bracing for a stressful experience, but the service I received was nothing short of exceptional.

Needed a lot of help with worktops up rights sink and tap Edyta was super helpful and helped organise it all for me
She is a credit to your store.

Quick service and helped out to car by a nice young man-very polite and helpful.

Steven at the till was very helpful and nice.

Staff were very knowledgeable and helpful, excellent service.

Donna was super helpful and knowledgeable finding me the right screws and raw plugs for my project. 😃

Utter usless. Book a delivery date and only part order comes. Who had the good idea to send rest of delivery out to royal mail. What a joke. I have used wickes for many items for my buisness over the years and oh my god how i have watched it fall to bits. No wonder your stores are empty of tradies . Do the weekend diyers kerp you afloat.🤣🤣
Perth store, you have lost a 20 year customer.

I was in for 2 pks of laminate flooring ! When I got to the checkout I was served by Donna ! . Donna was absolutely brilliant and she set me up with a discount card and she also gave me the discount on my purchase. She also helped me to get a trolley. Its a pleasure to be served with such a fantastic assistant .Donna went the extra mile to make my experience and absolute pleasure 11 out of 10 👍

Fantastic service, Staff went above and beyond when I contacted them to help support our local nursery project, Gemma was especially helpful in organising this and explaining how their local community project system works.

We had such a wonderful experience with this shop! The staff are incredibly kind, friendly, and genuinely helpful—they went above and beyond to support our local nursery. It’s so refreshing to see a business that truly cares about its community and takes the time to make a difference.

Their generosity and willingness to help didn’t go unnoticed, and it made a real impact on the children and staff at the nursery. We’re so grateful for their support and wouldn’t hesitate to recommend them to anyone. A fantastic local shop with a big heart!

Amazing staff very helpful especially Stephen he went above and beyond to help me this morning