Excellent customer service from Steve the Manager at the Peterborough branch, he personally dealt with my complaint regarding some wickes products (The first complaint about wickes products after... Ver mais
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Localização
Trocar localizaçãoForty Acre Road, Peterborough Cambridgeshire, PE1 5PS, GB
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Veja o que dizem as avaliações
Can't fault the service. Helped with a rush order and transport from another warehouse to get what I needed to finish a clients project.
A empresa respondeu
Went to the Wickes Peterborough branch today, to enquire about some Dulux paint, I was served by Colin, he was outstanding, what a nice chap and he was very informative Genuinely Peterboroug... Ver mais
A empresa respondeu
Waited for an email to confirm an appointment and be able to send some pictures what I would like as she has promised to email after home measurements. Very disappointed after second meeting in store,... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Ferramentas
- Loja de Acessórios para Banheiros
- Loja de utensílios de cozinha
- Empresa de energia solar
Sobre Wickes - Peterborough
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Escrito pela empresa
- Promise 1
Informações de contato
Forty Acre Road, Peterborough, Cambridgeshire, PE1 5PS, Reino Unido
- +441733342937
4,7
Excelente
144 avaliações
Pede aos clientes que avaliem
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Can't fault the service
Can't fault the service. Helped with a rush order and transport from another warehouse to get what I needed to finish a clients project.
25 de junho de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Adrian, We are so pleased to hear that we could assist you with your urgent order. It's wonderful to know that we were able to help you complete your client's project successfully. Thank you for your kind words! - Sean
Pav was a top man
Pav was a top man! Great help and amazing work
19 de junho de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Thanks for the great feedback! We’re so glad Pav was such a big help. -AK
Pavel was great help very attentive and…
Pavel was great help very attentive and patient
19 de junho de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Thank you for your kind feedback! We’re so pleased to hear Pavel was attentive, patient, and able to help. -AK
Great service and helpfulness from…
Great service and helpfulness from Colin at the Peterborough branch,
16 de junho de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Lisa Ann, we are so glad you had a positive experience. We appreciate your kind words. -LG
Excellent customer service
Excellent customer service from Steve the Manager at the Peterborough branch, he personally dealt with my complaint regarding some wickes products (The first complaint about wickes products after many years of using numerous products) .
I would just like to add that I always find all the staff very friendly and the store well stocked and organised.
Thank you
Duncan
14 de junho de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Duncan, thanks for taking the time to leave your 5star review. We're glad to hear our manager Steve at the Peterborough branch provided excellent service in resolving your complaint. We appreciate your kind words about our friendly staff and well organized store. -LR
Available,knowledgeable and friendly…
Available,knowledgeable and friendly staff. Cathrine listened and produced a beautifully planned kitchen.
27 de maio de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi, Thank you for taking the time to share your review with us. We're really happy to see that, Catherine, was knowledgeable and friendly during your design appointment. Please do keep us update on your project. Thank you again for your valuable feedback. - Scott H
Went to my local Wickes peterborough…
Went to my local Wickes peterborough saturday 22nd May and all I can say is Steve was a breath of fresh. Spent a while helping me set up a traders account and ordering what I was after as was not in store. Thanks again sir. !!
22 de maio de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
We're so glad to hear that Steve provided such excellent service, Michele! We appreciate you sharing your positive experience with us. - AB
Great service from Daniel
Great service from Daniel from Peterborough store. Listened and gave us expertise advise. Thank you
12 de maio de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
We appreciate you sharing your experience Altaf. We're happy to hear that you received great service and expert advice from Daniel at the Peterborough store. - Andrew
Bethany the planner was very helpfull…
Bethany the planner was very helpfull from start to finnish couple of items were missing but soon sorted out the fitters where great got the job done but didnot rush things all went smoothly very happy all the way through would recommend them again
6 de abril de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Stephen,
We're delighted to hear that Bethany was helpful, and the fitters were great. We're also glad those missing items were quickly sorted out. We appreciate your positive feedback -Ellysse
Just wanted to thank Sally for the…
Just wanted to thank Sally for the excellent personal service given to me this morning.
I was looking for something and she went above and beyond to find it and close the sale.
Many thanks.
29 de abril de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
We're happy to hear that you received excellent personal service! We appreciate you acknowledging Sally who went above and beyond to assist you. Thank you for your feedback. -AK
No words can describe how poorly run…
No words can describe how poorly run this branch is and how inept the management and so called design consultants are.
So are you going to pick up these shower screens you have sent wrong like everything else on the order
27 de abril de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Chris, Thank you for your further post. If you wish to direct message us with the specifics of your complaint we can certainly investigate these for you.
Good selection of parts and opening hours suit my work life.
Handy, especially at weekends and late at night after being at work. Great opening times for the busy DIY person.
25 de abril de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
We're happy to hear that our opening times are helpful for your busy DIY schedule, especially after work and on weekends. Thank you for your feedback! -AK
This is what great customer service looks like
I would just like to say a huge thank you to Steve for being so helpful and going above and beyond to help me with my purchase ( railway sleepers and accessories) Steve couldn't have been more helpful with helping me load the sleepers, choosing the right accessories that I need to complete the boarder and then to help me load them all into my car. This is what great customer service looks like and Steve is an asset to Wickes.
Anyone reading this should ask for Steve when you next go in.
25 de abril de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Will, Thanks for taking the time leaving your review. We appreciate your kind words regarding the assistance you received from Steve during your purchase. It's great to know that the help with loading and selecting the right accessories was beneficial. Thanks again for the kind feedback. -JL
Impressed
Member of staff knew what aisle, side and how far down the aisle I needed to go to get the item I wanted. Very impressive.
17 de abril de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Hugh McCormick, We're happy to hear that our staff's knowledge helped you find what you needed quickly. Thank you for sharing your positive experience with us!
Thank you to Dan from Peterborough…
Thank you to Dan from Peterborough store who helped me collect bark and gravel and take to my car.
Super friendly and helfpul. A credit to your store!
18 de abril de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi, Miss Mease. Thank you for taking the time to share your review with us. We're happy to see that Dan was really helpful and friendly during your visit to collect bark and gravel. Thank you again for your valuable feedback. - Scott H
Kitchen replacement
Excellent service from Wickes Peterborough and also Wickes Customer Services from order to completion of installation.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Robert, We're happy to hear that you had such a positive experience with our Peterborough team! Thank you for your valuable feedback. -Summer M
Ecellent customer service very helpful
Excellent customer service very helpful
Went above and beyond
Thank you pamela
25 de março de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Shane, We appreciate your kind words! We are happy to hear that Pamela was helpful and exceeded your expectations. Thank you for your feedback. - Sean
Colin is so helpful!
I’m at this store pretty much every week as we are renovating our house and the staff is amazing. Colin in particular is always so helpful and friendly! He’s a great asset for the company.
24 de março de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Carla. Thank you for telling us about how helpful, and friendly you find our colleague Colin on your visits to our Peterborough store.
Today I went to wicks in Peterbrough,I…
Today I went to wicks in Peterbrough,I knew what I wanted but needed help. A very nice called Dan put me at ease.
He was very informative and helpful,also have a laugh while he helped me. Dan even served and loaded my car. Thanks Dan
13 de março de 2026
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi, Maureen. Thank you for taking the time to share your review with us. We are delighted to see that Dan was helpful and made you feel at ease, going above and beyond to provide excellent customer service. - Scott H
Peterborough Wickes Store
Recently visited Peterborough Wickes store and was helped by Sally who was very knowledgable and was extremely helpful with our questions and queries.
Thank you keep up the good work 👍
22 de novembro de 2025
Avaliação não solicitada
Resposta da Wickes - Peterborough
Hi Rach, We appreciate you taking the time to share your positive experience. We're happy to hear that Sally was knowledgeable and helpful with your questions. - Sean
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