Wickes - Stevenage Avaliações 

100
O TrustScore é 5 de um total de 5

4,8

Monkswood Way, Stevenage Hertfordshire, SG1 1XP, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A couple of months ago I had a fantastic experience renovating my bathroom. Joe Mcgregor helped me design the changes, talked me through the process and organise the installation. He was helpful when... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went into Wickes Stevenage to have a look around for ideas for my new bathroom and toilet, Design team, Joe McGregor sit down and helped me put together a design that would work in my small... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently visited the Stevenage branch with a small group of SEN school DT Carpentry students to source materials to make a sweet trolley for our prom and we're greeted by both managers and a wonder... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Be suspicious of any company which states it cannot be judged on its delivery. Wickes is shocking when it comes to re-scheduling and cancelling deliveries. Half a kitchen has arrived and who kno... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Stevenage

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Monkswood Way, Stevenage, Hertfordshire, SG1 1XP, Reino Unido

  • +441438314477

4,8

Excelente

O TrustScore é 5 de um total de 5

100 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(100)

14.037 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Debs was amazing help to find the stuff…

Debs was amazing help to find the stuff we needed

21 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Thank you for taking the time to leave your review!
We're so happy to hear that we could provide amazing assistance, and you were able to find everything that you needed.
- PP

Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Tatiana

Outstanding Service from Tatiana – A True Professional

I recently had the pleasure of working with Tatiana, the design consultant at Wickes Stevenage, and I cannot speak highly enough of the experience. From the outset, Tatiana demonstrated exceptional professionalism, attention to detail, and a genuine commitment to understanding my requirements.

She took the time to listen carefully to my needs, offered insightful suggestions, and created a design that was not only visually impressive but also practical and perfectly aligned with my vision. Most importantly, she worked efficiently within my budget without compromising on quality or style – something I truly appreciated.

Tatiana’s knowledge, patience, and approachable manner made the entire process seamless and stress-free. She is undoubtedly a valuable asset to the Wickes team and a true ambassador for excellent customer service.

I highly recommend her services to anyone looking for a thoughtful and expert design experience. Thank you, Tatiana, for your outstanding support!

4 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

We appreciate you sharing your experience with us. It's great to hear that the design consultant Tatiana listened to your needs and created a design that aligned with your vision and budget. We're glad the process was seamless and stress-free for you.

-AK

Avaliado com 5 de um total de 5 estrelas

Helen Lloyd bathroom designer at the…

Helen Lloyd bathroom designer at the Stevenage store did a terrific job with our bathroom order. She looked ahead and future proofed the design to meet the needs of an elderly relative. Great value for money and quality products.

3 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

We appreciate you sharing your experience. We're so glad to hear that our bathroom designer provided great value and quality products while meeting your relative's needs. TW

Avaliado com 5 de um total de 5 estrelas

Tracey & Chantelle were a great help…

Tracey & Chantelle were a great help when I came in today. Walked me directly to the products I needed and I was in and out very quickly due to their excellent customer service. Keep up the good work

5 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hey George, thank you for your five-star review, and I'm glad you enjoyed the service from Tracey and Chantelle in our Stevenage store! - Dylan

Avaliado com 5 de um total de 5 estrelas

I’ve visited Wickes

I’ve visited Wickes, Stevenage quite a few times to get things for the projects I’m working on, and the staff are always very helpful, patient and understanding. They are also very encouraging, and offer advice on which are the best products to buy for each stage of my project. A great service from all the staff at Wickes.

21 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

We appreciate you sharing your positive experience with our team in Stevenage! We're happy to hear that our staff are helpful, patient, and understanding and offer great advice for your projects!
-AF

Avaliado com 5 de um total de 5 estrelas

The service that Chris provided was…

The service that Chris provided was GREAT!!! As I am not the most knowledgable when it comes to DIY and gardening Chris took time to explain and help me with purchasing the correct products.

Thank you Chris

12 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hey CR Wheeler, thanks for your five-star review, and I'm glad you enjoyed the service from Chris in our Stevenage store! - Dylan

Avaliado com 5 de um total de 5 estrelas

I went to the Letchworth branch today…

I went to the Letchworth branch today and I was a bit lost on what Tiles to choose and what to do and I was wondering around and a gentleman that worked there called Tony big shout out to Tony he asked me what style tile I was looking for and he ran with it. He was absolutely amazing so helpful so kind and considerate He used one of the display ends to lineup the Tiles to sit next to each other so that I could see how it would all work together. I must admit he was so helpful and I’m very grateful so thank you Tony amazing Customer Service.

25 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hey Lee, thank you for your positive feedback, and I'm glad that Tony was able to help you out in our Stevenage store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Customer after care service

We had a very good after care experience with Helen Lloyd. After appx. 8 month, she managed to arrange the same discount for additional base unit for us.
We definitely recommend Wickes design service in Stevenage with Helen Lloyd. Very experienced and professional advice from our experience.

15 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Helen in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Cant praise DEB enough

I couldn't ask for a more patient, more helpful and friendly Person, DEB. I am disabled and wanted topsoil which was in the back was at the back of the store. DEB moved split bags out of the way and lifted all to my need. Then to the till to pay, where she was knowledgeable and friendly, in spite of my mischievous sense of humour. Then once paid for DEB and a colleague pushed the heavy trolley to my car and loaded it up, taking precautions to prevent spillage and split bags..

I drove away very happy

7 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

We are so pleased to hear about your positive experience. It sounds like you received exceptional service from our team member. We appreciate you taking the time to share your feedback, and we will be sure to pass your kind words along. We strive to provide our customers with the best possible service, and it is rewarding to hear that we met your expectations. - SW

Avaliado com 5 de um total de 5 estrelas

From the first time I walked in the…

From the first time I walked in the stevenage store it was an amazing experience. Everyone was happy and always happy help!! Amazing experience.
I've had a kitchen done and heating system and all was spotless.

4 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hey Ionel, thanks for your five-star feedback, and I'm glad you enjoyed the service in our Stevenage store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Excellent service by Tony

I visited wickes stevenage today, and the staff were excellent. Tony was very helpful and very knowledgeable.
I hope the management at wickes appreciate his efforts and are paying him well.
Thanks Tony 5 stars

5 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi A Lobo,

Thank you for your kind words and five-star review. We're thrilled to hear about your positive experience and how helpful you found our staff member to be. We appreciate your feedback and will be sure to pass it along. - SF

Avaliado com 5 de um total de 5 estrelas

Thank you so much Toni for your help…

Thank you so much Toni for your help today fabulous customer service and great product 😀 👍 👏

4 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi Hekrem, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

1st communication to last.

1st communication to last.
Fantastic!!!
Can’t fault the staff & management at Wickes Stevenage 👍

15 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Was assisted by Tony in store who very…

Was assisted by Tony in store who very helpful and assisted us with looking for a certain shower cubicle

23 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Bathroom - Wickes, Stevenage

We debated over a new bathroom for quite some time, having had a disappointing experience with our previous bathroom, that was only three years old. Consequently, we were quite apprehensive about where to turn.

One afternoon, we decided to visit Wickes in Stevenage on a whim.

Shortly after we began browsing, we were approached by Joe, who was exceptionally helpful from the moment we met him.

We certainly were not the easiest customers! We were uncertain about what we wanted and even whether we truly wished to proceed, given our past experiences.

Joe quickly put us at ease. After discussing various options and providing his insights, we scheduled a home consultation, which Joe personally conducted.

Once we finalised the designs and Joe took the necessary measurements, we arranged for the installation of our new bathroom.

We were fortunate to have exceptional bathroom fitters, who were incredibly efficient, with an attention to detail that was unparalleled.

We could not be happier with our bathroom and are immensely grateful to Joe for his unwavering support throughout the process; nothing was too much trouble for him.

I would highly recommend Wickes, Stevenage. We cannot thank them or Joe enough.

16 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi Kim, We are thrilled to hear about your positive experience with our Stevenage store. It's wonderful to know that Joe was able to provide you with the guidance and support you needed to make such a significant decision. We are also delighted to hear that you were pleased with the installation process and the quality of workmanship. Your feedback is truly valued and we will share it with Joe and the team. - SF

Avaliado com 5 de um total de 5 estrelas

Good crew

Good crew, Tony always very helpful as are his colleagues!

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Best Wickes branch

Management and staff have always been polite and helpful everytime I’ve visited this branch. Credit to the store work well as a team.

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

I had to change a defective gate latch

I had to change a defective gate latch, the staff at the Stevenage Store were very helpful and knowledgable and I’d like to mention Tony for help in resolving my issue. I use the store frequently and would highly recommend their staff. Great service 😃

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi Stephen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Big diyer

Big diyer, couldn't find few items, was pushed for time, really helpful fella (Luke) escorted me to everything I needed, till staff really friendly

2 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi Mick, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Luke in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service nothing…

Absolutely brilliant service nothing was too much trouble I’m quite new too diy and I wasn’t made too feel stupid with my questions had a charming young man called Luke helping me and debs on the till is so friendly

1 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Stevenage

Resposta da Wickes - Stevenage

Hi Sarah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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