Wickes - Sutton Avaliações 

155
O TrustScore é 5 de um total de 5

4,8

Kimpton Way, Unit 1, K2 Trade Park, Sutton Surrey, SM3 9QS, GB


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I tried to make an appointment booking, and was not sent a link to the online meeting. No effort made by the branch to follow up. I've made another booking but again have not been sent a link to the m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

There’s a current issue with using gift cards on line so I was a little annoyed as I wanted a home delivery for a bulky item therefore a trip to the store seemed a waste of time. Came into the sutton... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Sutton

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, Reino Unido

  • +442086418765

4,8

Excelente

O TrustScore é 5 de um total de 5

155 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(155)

14.346 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Nice and polite employees

I had a great experience at this store, the employees were really helpful, it has a good variety of products and the manager helped me out looking for products online and how to order them for collection. I truly appreciated this.

11 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hello Ellen, thank YOU for your five-star review, and I'm delighted that you enjoyed the service in our Sutton store! - DB

Avaliado com 5 de um total de 5 estrelas

Excellent customer Service

Good selection in-store products and excellent customer service. Would definitely recommend and will come back to this store.

4 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey Andrew, thanks for your five-star review, and I'm glad that you enjoyed the service in our Sutton store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Ria was helpful and very understanding

Ria was helpful and very understanding. Made the process effortless thanks so much

11 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey Ahsan, thanks for your wonderful feedback, and I'm delighted that Ria was able to help you out in our Sutton store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Came to wickes thursday

Came to wickes thursday. I needed some advice about a new kitchen amy sent me to young Dave which was amazing. He helped me so much.
Amy and young Dave are a credit to wickes.


7 de novembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey Isabel, thanks for your amazing review, and I'm glad that Dave for very helpful with your new kitchen, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

SAM.

great service friendly employees

18 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi There, thanks for taking the time to share this feedback. RD

Avaliado com 5 de um total de 5 estrelas

Helped by a really good sales assistant!

Had a really great customer service last week by an employee called Ed. I had to go three days in a row as I needed a specific type of tile for my bathroom that wasn’t in stock, and he was super helpful in managing to get the type I needed in stock for the next day. I then had to go back for more supplies for my bathroom renovation, and he remembered the bathroom project and showed really good knowledge of the products available, saving me time, and even money, as some products were on sale!
Happy to see that this company still invests in really good customer service.
Thank you Ed, you are a star!

2 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi, there. Thank you for taking the time to share your review with us. I'm really pleased to see that, Ed provided great customer service on your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

I have received outstanding customer…

I have received outstanding customer service from Tara with my kitchen design, she has been patient, knowledgeable, confident and friendly. I can’t thank her enough! Overall the team in Sutton are so welcoming and efficient. I am now a regular customer!

2 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey Suzie, thanks for your amazing feedback, and I'm glad that you enjoyed the service from Tara in our Sutton store, it makes us proud you're happy with your kitchen design, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

I wanted to thank David who helped me…

I wanted to thank David who helped me load the car when I had a dislocated arm.
Thanks
Mark

2 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey Mark, thanks for your five-star review, and I'm glad that David was able to help you in our Sutton store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Dave in the Sutton store a shining example

Popped into the Sutton store today and thankfully was assisted by Dave, he couldn’t have been more helpful. 1st of all he took the time to get the worktop we needed of the shelf and then helped us to select the right quality. Dave was courteous, helpful and also helped me load the worktop onto my van, couldn’t have had a better experience through the whole process

2 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Mark, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Dave and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Unbelievably helpful

Laura from the Sutton Wickes branch was beyond helpful when it came to helping us with some donations for our annual PTA summer fair. Through the community programme Wickes donated some gazebos which are now know as the “posh gazebos” as they are brilliant and so quick to put up/ down. From the first email to collection everyone was beyond helpful and they even offered a little colouring book to my little girl when we were in store and chatting. Excellent customer service!

1 de julho de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hello Emily, thanks for your positive feedback, and I'm delighted that Emily was able to help with donations in our Sutton store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Needed some items for a garden project

Needed some items for a garden project, bumped into a really helpful gentleman. Cian was very kind and helped me work out what materials and quantities I needed. Great members of staff in that branch.

20 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi James,
Thank you for leaving a lovely review. We are happy to hear that Cian was able to deliver amazing customer service! - Sean

Avaliado com 5 de um total de 5 estrelas

Exceptional service

While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a detail manner. Also she help arranging an onsite service swiftly whereby we could manage these complicated issues, at least to us, without hassle. Heartfelt thanks for her great services.

23 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Eddie, Thank you for the review! Its great to hear that Ria was able to help you through the process! - Sean

Avaliado com 5 de um total de 5 estrelas

Thank you Wickes, Sutton for Supporting Belsize Court's Garden Project!

Thank you so much to Laura and everyone at Wickes, Sutton who kindly supported Belsize Court with their Garden Project. Belsize Court is an extra care assisted living facility, supporting residents with various health conditions and disabilities.

We have been improving the outdoor space and have some accessible raised flower beds, which required a large number of materials, such as soil and gardening utensils for our residents to use.

Laura very kindly agreed to support us, donating and arranging delivery of the items we needed, which has really helped to make a difference!!

A big thank you to Wickes, on behalf of everyone at Belsize Court. These activities enable our residents to feel involved, furthermore helping to reduce feelings of social isolation. Your support is greatly appreciated!

16 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Donna, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Laura and how pleased you are with the service they provided. We greatly appreciate this feedback and are really glad that we could help out. - FB

Avaliado com 5 de um total de 5 estrelas

Superb service

I live in a care home in Sutton for people with a variety of debilitating health conditions and recently reached out to Wickes for assistance with our community garden. The help we received from the entire Wickes team was excellent. From the delivery guy to the Store Manager, Laura, the service was superb. Nothing was too much trouble. I can not fault Wickes in how they have helped us. With their help we have improved our communal garden space which, in turn, has led to an improvement in Social Inclusion. Thanks again to Laura and her entire team at Wickes Sutton.

19 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey David, thanks for your five-star review, and I'm glad that Laura was first class throughout your visit to our Sutton store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Wickes help local residents to keep warm

We ventured into Wickes Sutton just before Christmas last year to explain about the Community Volunteer Squad project we run at the Volunteer Centre Sutton. We wanted our wonderful volunteers to be able to fit reflective radiator foil in the homes of the elderly, disabled and economically challenged residents of Sutton.
Laura made no hesitation in speaking to head office and quickly obtaining authorisation to donate a large number of foil rolls. We were over the moon.
Our volunteers started to fit the foil straight away as the winter months were already here. The residents were so grateful:
“What a wonderful service, this will really help to keep me warm as I have been worried to turn my heating on for the cost. The volunteer who came to fit the foil was really kind. Thank you for your help.”
Thank you Wickes!

19 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Jane, thanks for taking the time to share this feedback, we are pleased to hear that Laura was on hand to help with your Community Volunteer Squad project, we are pleased to hear that this is making the difference, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Manager Laura was an absolute star!

Manager Laura was an absolute star!
She has stepped forward to help when we were in need, and personally made sure we received all the help we could get. Her efforts and willingness are inspiring!

10 de maio de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey Hila, thanks for your five-star review, and I'm glad that Hila was able to help you in our Sutton store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Finally, a friendly, helpful staff member

I use wickes quiet regularly, my only issue with Wickes has always been the staff, they are mostly rude and make you feel put out for asking for help. Although there is a staff member called young Dave who is very helpful and friendly who makes coming to wickes a lot more enjoyable.

15 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Chez, thanks for taking the time to share this feedback, we are pleased to hear that Dave was on hand to help make your experience more enjoyable, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Top Service!!

I just have to mention the service I received from Young Dave and Amy. The help and support they offered was impeccable. Nothing was too much for them. They made my visit to the store enjoyable. I know who I'll be looking out for next time I visit and need help with anything.

12 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Katie, Thank you for the lovely review, We are happy Dave and Amy were able to deliver excellent customer service and support you where it was needed. We look forward to seeing you back in our stores! - Sean

Avaliado com 5 de um total de 5 estrelas

A great service given by young dave…

A great service given by young dave advice given on a delivery which happened with no problems. He’s a credit to your company.

12 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Laura, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Dave and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

I've been helped by Young Dave from the…

I've been helped by Young Dave from the Sutton branch. He was very helpful with suggestions and showing around. He made my experience at Wickes memorable. I'm definitely coming back. I really love this shop full of chilled shop assistants and Young Dave is a great asset.

12 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey Voyko, thanks for your wonderful feedback, and I'm glad you enjoyed Dave in our Sutton store! - Dylan

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