Wickes - Swansea Avaliações 

177
O TrustScore é 4.5 de um total de 5

4,6

Heol Y Gors, Cwmdu Industrial Estate, Cwmbwria West Glamorgan, SA5 8LD, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I would like to say a huge thank you to Mateo, our bathroom designer. He listened attentively to our requirements and gave us excellent advice and had a great eye for detail, while designing our bath... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our meetings with Ania were great. Following the home visit we met to talk through the designs. Ania produced a plan that we loved & was skilful offering great suggestions that we wouldn’t have though... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Prior to paying a deposit they couldn't have been more helpful, from the moment they took a 2k deposit off me they became horrendous. Fault after fault and a really useless customer service team! St... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'd like to comment on Anna, she delt with us on selecting a kitchen. Have to say she was amazing, pointed out pitfalls, answered every question, made suggestions and had the patience of a saint! Anna... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Swansea

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Escrito pela empresa

Promise 1

Informações de contato

  • Heol Y Gors, Cwmdu Industrial Estate, Cwmbwria, West Glamorgan, SA5 8LD, Reino Unido

  • +441792306880

4,6

Excelente

O TrustScore é 4.5 de um total de 5

177 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(177)

13.761 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service today from Steve & team…

Great service today from Steve & team at Wickes, Carmarthen Rd Swansea.
Quickly identified item & stock level in store. Brought items (bags of gravel) to cash desk & offered help loading into car.
Good start to the day, thanks guys😊

8 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Thank you for sharing your positive experience with us. We're delighted to hear that Steve and team provided such great service, quickly identifying items and offering help with loading. We appreciate your kind feedback! - AB

Avaliado com 5 de um total de 5 estrelas

Mateo is extremely knowledgeable and a…

Mateo is extremely knowledgeable and a great personality. The whole process of designing our ensuite was easy and very well explained. Would highly recommend.

3 de julho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Andrew, We're so pleased to hear that the process of designing your ensuite was easy and well-explained from Mateo. We appreciate your kind words and recommendation! - Sean

Avaliado com 5 de um total de 5 estrelas

I would like to say a huge thank you to…

I would like to say a huge thank you to Mateo, our bathroom designer. He listened attentively to our requirements and gave us excellent advice and had a great eye for detail, while designing our bathroom.
Mateo always responded to phone calls and emails and executed what he promised to do. I would recommend Wicks.

24 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Amanda, thanks for your amazing feedback! We are delighted that Mateo was first class throughout your bathroom design experience. It makes us proud that he went above and beyond, and we hope you enjoy your new space! -LR

Avaliado com 5 de um total de 5 estrelas

I'd like to comment on Anna

I'd like to comment on Anna, she delt with us on selecting a kitchen. Have to say she was amazing, pointed out pitfalls, answered every question, made suggestions and had the patience of a saint! Anna was the ultimate professional throughout the whole experience. Well done Anna I would highly recommend you and hope that wicks appreciate your commitment to your job!

22 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hey Mrs Thomas, thank you for your wonderful feedback, and I'm delighted that Anna was first class throughout your kitchen design experience. It makes us proud you would recommend us and enjoy your new space! - Dylan

Avaliado com 1 de um total de 5 estrelas

Great until they've got your money

Prior to paying a deposit they couldn't have been more helpful, from the moment they took a 2k deposit off me they became horrendous. Fault after fault and a really useless customer service team!
Staff were rude and extremely unhelpful. Never again

11 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Rebecca, We are truly sorry to hear about your experience after paying the deposit. This is not the service we aim to provide. We will use your feedback to improve our services to customers. -LG

Avaliado com 5 de um total de 5 estrelas

Kitchen design

We had a great experience designing the kitchen with Mateo at your Swansea store. He was very approachable and knowledgeable, and thorough in the design process while advising and taking into consideration of budget and our ideas. Very happy with the service. Thank you!

21 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Melanie, we are so pleased to hear you had such a great experience designing your kitchen! It's wonderful that our team member provided such thorough and helpful service. Thank you for your kind feedback. -LG

Avaliado com 5 de um total de 5 estrelas

WELL DONE TO SWANSEA STORE

Was helped by a gentleman named John for screws and drill bit was so helpful and really went out of his way to help Swansea store the cashier I did not catch her name was polite and helpful also well done brilliant shopping experience

15 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi David, we are so pleased to hear about your brilliant shopping experience at our Swansea store. It's wonderful that our team was so helpful. -LG

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Our meetings with Ania were great. Following the home visit we met to talk through the designs. Ania produced a plan that we loved & was skilful offering great suggestions that we wouldn’t have thought of. We had lots of questions which she answered with knowledge & expertise & talked us through every step of the process with her professional & friendly personality.

6 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

We are so pleased to hear that your meetings were great and that you loved the design. It's wonderful that Ania offered such skilful suggestions and answered all your questions with knowledge and expertise. Thank you for your kind words! - AB

Avaliado com 5 de um total de 5 estrelas

An experience to remember!

Wanting help with designing a kitchen, I contacted Wickes in Swansea. Making an appointment was very straightforward, especially for a pensioner like myself.
My wife and I turned up at the allotted time and I was greeted by a design consultant by the name of Anna Lysik. The mention of Anna‘s name is deliberate because she earned all the plaudits I want to give her in not only the work she put in but in her understanding our requirements apparently so easily. Our kitchen was completed in good time, paid for, and on our way feeling very good for choosing Wickes as our supplier. Very good choices available even including the electrical goods in the design.
I would recommend anyone needing this service to use Wickes and in particular this consultant. Thank you all.

13 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Philip, we appreciate you sharing your wonderful experience. We are so pleased to hear that our design consultant helped make your kitchen design process straightforward and enjoyable. We value your recommendation. -LG

Avaliado com 5 de um total de 5 estrelas

Great experience!!

Katie was fantastic—friendly, chatty, and incredibly knowledgeable. She made the whole process easy and stress-free, listening to exactly what I wanted and never pushing anything unnecessary. She advised me on the best ranges and products to get the most from my budget, and made brilliant use of the space.

6 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi, Mr Thomas. Thank you for taking the time to share your experience with us. We're delighted to see that, Katie, was friendly and knowledgeable, making the whole process stress-free and easy. Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Katie was very knowledgeable and…

Katie was very knowledgeable and helpful, and made the whole process problem free.She didn't push us to purchase anything that we didn't want, but advised us professionally about the items we did want. She has a great attitude and is perfect for this job.

27 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi CWGriffiths,

We're so pleased to hear about your positive experience! It's wonderful that Katie was so helpful and knowledgeable. We appreciate your kind feedback. -Ellysse

Avaliado com 5 de um total de 5 estrelas

Excellent experience with wicks

We are having an extention and needed a new kitchen. Katie was amazing she listened to everything. Katie utilised the space amazingly and I love my kitchen design.
I had to bring my children to the appointment ( as you can imagine they were getting fed up). Katie chatted to them and was very polite and understanding. I couldn't recommend her enough.

4 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Rachel,

We're so happy to hear that Katie was amazing in helping with your new kitchen, especially with your children present. We appreciate your kind words and recommendation! -Ellysse

Avaliado com 5 de um total de 5 estrelas

Customer Service Experience - Katie

Katie has provided a very friendly and professional service throughout our home and in store visits.
Having no idea of any designs or preferences at the time, Katie confidently guided us through options and recommended suitable designs, making the whole experience affordable and enjoyable.
Katie would certainly be my recommended choice to anyone who is considering any kitchen / bathroom projects.

3 de março de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Hayley, Thank you for your five-star review in which you talk about the excellent design service you had from our colleague Katie. Your recommendation as well as your business is very much appreciated.

Avaliado com 5 de um total de 5 estrelas

Great Service from Matt

We went to Wickes on Carmarthen Rd Swansea today looking for a solution as our IKEA drainage system under the kitchen sink was damaged. A young man named Matt helped us and successfully found the products we needed to fix the problem he was very helpful. Thank you Matt.

3 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

We are happy to hear that Matt was able to help you find the products you needed. Thank you for sharing your positive experience with us. -AK

Avaliado com 5 de um total de 5 estrelas

The gentle man on the till (Steve Lowe) Cwmdu Swansea

The gentle man on the till (Steve Lowe) is a credit to the company.He always greet you with a smile and asks how you day is going.

21 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Customer. Many thanks for your five-star review crediting our staff member Steve. We appreciate your review and your business.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service,can’t do…

Excellent customer service,can’t do enough for you.knows what he’s talking about.

18 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

We're happy to hear you had such a positive experience with our team, Jan. Thank you for your kind words! - Andrew

Avaliado com 5 de um total de 5 estrelas

We were buying a sink and Katie was…

We were buying a sink and Katie was extremely helpful, friendly. Just what you want.

7 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi Martin, Thank you for your five-star review. We are pleased to know that you received great customer service from our colleague Katie when buying your new sink. We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

I had trouble putting a new blade on a…

I had trouble putting a new blade on a hacksaw and I went to my local Wicks where Alex St.Pierre changed it for me. He was so helpful and lovely. Well done Alex above and beyond

2 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hey Sue, thanks for your five-star review, and I'm glad you enjoyed the service from Alex in our Swansea store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Called at Swansea Wickes to view a few…

Called at Swansea Wickes to view a few garden items, some decking , fence panels bagged stone, etc. We saw what we wanted and ordered and arranged delivery with SHAKIL. All professionally sorted and delivered today. Well done!

29 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

Hi David, We're happy to hear that you found what you needed for your garden project and that the ordering and delivery process went smoothly. Thank you for sharing your positive experience with us! - Sean

Avaliado com 5 de um total de 5 estrelas

Big thank you to Mateo

Big thank you to Mateo. Couldn’t ask for anything more. From the consultation, design and customer service second to none. Great knowledge and expertise on how to make the most of space and what can be achieved. Thanks again

27 de abril de 2026
Avaliação não solicitada
logotipo da Wickes - Swansea

Resposta da Wickes - Swansea

We're happy to hear that the consultation and design by Mateo met your expectations! Our team values your feedback and strives to provide excellent customer service and expertise. Thank you! -AK

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