Wickes - Swindon Avaliações 

348
•
O TrustScore é 5 de um total de 5

4,8

57 Gipsy Lane, Swindon Wiltshire, SN2 8DH, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was helped by Evie as I entered the store (re needing a trolley), who then kindly guided me to exactly where I needed to go in store, and then she served me as I left. Amazing service, a great ambas... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John at the Swindon wickes store helped me from the moment I stepped through the doors, he was super approachable and friendly. He walked me to where the item was I needed to find and even carried the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Tried returning a door frame to Swindon branch. Packaging was damaged but exactly as supplied by another Wickes. They refused to take it back even though it was clear so see that the product was intac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Melinda at Wickes Swindon! I just wanted to leave a review to say how wonderful Melinda was today. She was so kind, helpful and really took the time to listen and help me w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. também em
  3. Empresa de energia solar
  4. Loja de Acessórios para Banheiros
  5. Loja de utensílios de cozinha

Sobre Wickes - Swindon

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • 57 Gipsy Lane, Swindon, Wiltshire, SN2 8DH, Reino Unido

  • +441793610701

4,8

Excelente

O TrustScore é 5 de um total de 5

348 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(348)

14.656 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great selection of items and great staff

2 de setembro de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Dominic, Thank you for taking the time to share your wonderful 5-star review! We are so pleased to hear that you enjoyed our selection of items and found our team to be great. We truly appreciate your kind feedback. - Sean

Avaliado com 5 de um total de 5 estrelas

Top marks to the Wickes Team!

We went into Wickes knowing what we wanted, we had chosen the style and colour, put it all together in our heads. Then we met Millie! Milly was brilliant 👏 She came for a home visit, measured up, chatted through what we wanted, made helpful suggestions and then arranged for us to go into the store to see it all put together on screen.
We changed cupboard colours and worktops midway as I had found different tiles, and Millie put it altogether again with a smile 🙂
Then we had to put it all on hold due to ill health. Nine months later we were ready and she pulled out all the stops to get it done for us. She is a very kind, patient young lady, thoughtful and considerate throughout the whole procedure.
Matt was our kitchen fitter, he is marvellous. He made a fantastic job of fitting our new kitchen into our quirky, wonky old cottage! We are thrilled to bits with the whole process, top marks to the Wickes Team 👏

14 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We are absolutely thrilled to hear about your wonderful experience with our team! It's fantastic that Millie was so brilliant and patient, making helpful suggestions and accommodating changes with a smile, even after a delay. We're also delighted that our fitter did such a marvellous job fitting your new kitchen into your unique home. Thank you for your kind words! -AK

Avaliado com 5 de um total de 5 estrelas

Great staff Tony unbelievable helpful…

Great staff Tony unbelievable helpful went that extra mile in deplorable weather.hannah on the checkout a member be proud of.Swindon

29 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We're so pleased to hear that our team was unbelievably helpful and went the extra mile, even in challenging weather. It's wonderful to know you had such a positive experience! -AK

Avaliado com 5 de um total de 5 estrelas

Very helpful staff members

Very helpful staff members, especially Livi, who helped me by finding items in the shop and carrying items to my car as I walk with a stick.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We're so pleased to hear about your positive experience, Susan! It's wonderful that Livi was so helpful and assisted you with finding items and carrying them to your car. We appreciate your kind feedback! - Andrew

Avaliado com 5 de um total de 5 estrelas

Morris was very helpful

Morris was very helpful

24 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We appreciate you sharing your experience with us, Roolia. We are so glad to hear that a Morris was very helpful. - AB

Avaliado com 5 de um total de 5 estrelas

Highworth Community Cider applied for…

Highworth Community Cider applied for the £100 community fund. We are a Non-for-profit little community group collecting local apples to make cider so we can sell and donate the profits to local causes and charities. We applied for guttering to put on the building where we make cider. The process was straightforward and we were successful in our bid. The community coordinator champion, Millie, has been really helpful and supportive and we really appreciate that big companies like Wickes support little community groups like us

23 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Cecilia. Thank you for taking the time to share your review with us. We're delighted to hear the application process was straightforward, and that Millie was able to support you throughout. It's great to know our Community Fund is helping local groups like Highworth Community Cider make a positive difference in the community. Wishing you every success with your project! - Scott H

Avaliado com 5 de um total de 5 estrelas

Tony saves the day

I went into Wickes Swindon with absolutely zero knowledge of paint, colour blind and basically no idea what I needed. Tony took control, chose the right paint, worked out the colours and then proceeded to add every roller, brush and consumable apparently known to mankind.
15 minutes later I was £600 lighter.
Excellent knowledge, straight to the point, genuinely helpful and somehow managed to make choosing paint simple even for someone who can't see half the colours properly.
The shareholders and board at Wickes should seriously consider giving Tony a pay rise. Anyone who can turn my complete lack of paint knowledge into a £600 sale in 15 minutes is clearly doing something right.
Excellent service. Thanks Tony.

13 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We are so pleased to hear about your excellent experience, Steven. It's wonderful to know that Tony was able to provide such knowledgeable and helpful service, making a potentially difficult task simple and efficient. We truly appreciate you sharing your positive feedback. - AB

Avaliado com 5 de um total de 5 estrelas

Great service today from Evie

Great service today from Evie, a credit to the company. Very helpful and friendly

15 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Thank you for your fantastic five-star review, Gary! We're so pleased to hear that Evie provided such helpful and friendly service today. It's wonderful to know she made such a positive impression. - AB

Avaliado com 5 de um total de 5 estrelas

Melinda & Sara Stars

Melinda! And manager Sara. Between them they were both always keen to help and most importantly were patient, in spite of being busy and in the face of my plodding enquiries.
I've recently put up fences and am building a deck so I've made many trips. Melinda is omnipresent and always smiling and willing. And Sara has always been on hand, especially for home deliveries and technical queries.

Thank you ladies. You are each an asset and a credit to Wickes.

7 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Barry. Thank you for taking the time to share your review with us. We're delighted to hear that Melinda and Sara provided such helpful and patient service throughout your projects. It's great to know their support, knowledge, and positive attitude made such a difference to your shopping experience. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Helpful, very helpful Customer Service

I met a
Manager Tony very helpful understanding his products excellent Customer Service from Swindon

14 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Lyndon. Thank you for taking the time to share your review with us. We're delighted to see that Tony was really helpful and provided excellent customer service during your visit. Thank you again for your valuable feedback. - Scott H

Avaliado com 1 de um total de 5 estrelas

A Very Grateful Pensioner

I have now received my cheque…..yeah
Thank you
Regards
A grateful pensioner

10 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Mary,

We are truly sorry to hear about the significant delay in receiving your refund and the difficulties you've experienced with our customer service. This is certainly not the experience we want for our customers. We have sent a request for more information so that we can look into this for you. -Ellysse

Avaliado com 5 de um total de 5 estrelas

Couldn't find what I was looking for…

Couldn't find what I was looking for despite walking round the store. I found Kerrie who found the product for me, showed me the various options and helped me with my choice. So polite and helpful. Thank you Kerrie!!!

8 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Emma. Thank you for taking the time to share your review with us. We're really pleased to see that Kerrie was able to help you find the products you needed, providing great customer service. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Fantastic service :-)

Thank you so much Tony for all your help. So very much appreciated.
Tony very kindly put bags of stones on trolley then put them in our car.
Will definitely be coming back to Wickes :-) Thank you so much.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Sharon. Thank you for taking the time to share your review with us. We'ere delighted to see that Tony provided great customer service during your visit, making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Great staff - Liam

I had a great experience with a gentleman called Liam, very helpful with putting heavy items in my vehicle. Pleasant young man. Thank you.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that Liam was very helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Excellent service from Tony and Kerrie…

Excellent service from Tony and Kerrie today. Thank you for helping me with my tiles. Staff always professional and polite, especially the young lady on the checkout.

7 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hello Alison, thank you for your wonderful feedback, and I'm delighted that Tony and Kerrie were super helpful during your visit to our Swindon store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I rang my Swindon store to check if what I wanted was in stock as it's a 20 minute drive from where I live. I spoke to Melinda who was extremely helpful. She found what I was looking for, confirmed it was in stock and also confirmed i could have the item I wanted cut so it would fit in my car. Upon arriving at the store, Melinda helped me with a trolley and guided me to the aisle I needed. Another member of staff took the board to the cutting room and promptly cut the board to my measurements. The whole experience was great and the customer service exemplary. Well done Melinda and Swindon store.

7 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Sarah, We are so pleased to hear about your excellent experience at our Swindon store. It's wonderful that Melinda was so helpful and provided such great service. - Sean

Avaliado com 5 de um total de 5 estrelas

Wickes

Wickes

We would like to express our sincere gratitude to Wickes for the generous support provided to our Duke of Edinburgh (DofE) programme in October 2025. Thanks to the materials donated, our students were able to plant and grow vegetables as part of their Skills and Volunteering activities.

I am not certain whether I had the opportunity to leave feedback at the time, but I felt it was important to acknowledge the positive impact of your contribution. The support we received was both generous and greatly appreciated.

A particular thank you goes to Millie, whose professionalism, kindness, and attention made the whole experience smooth and enjoyable.

Support like this demonstrates that businesses can make a real difference in the lives of young people. Wickes' contribution was about much more than materials; it was an investment in our students' growth, learning, and sense of achievement. We are truly grateful for your support.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Walen, We are so pleased to hear about the positive impact our support had on your Duke of Edinburgh programme. It's wonderful that our materials helped your students with their Skills and Volunteering activities. We appreciate your kind words about the professionalism and kindness of our team member. - Sean

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Tony was very helpful he loaded bags of pebbles for me also mentioned half price on split bags. He also load them into the car. A

6 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Alec, We're so glad to hear that you had such a positive experience with us! It's wonderful that Tony was able to assist you with your purchase and loading your car. - Sean

Avaliado com 5 de um total de 5 estrelas

Charlotte is amazing

Charlotte is amazing. She has served me so many times and without fail she’s 5 ⭐ service. Today I forgot my boss’s card and had a really bad day at the garage and I was so worried I drove all the way there for no reason to return the last panel we didn’t need. She calmed me down and was mellow and fast and efficient

Never change who you are and have a lovely holiday in Tenerife xo

4 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Tanisha, Thank you for your wonderful five-star review. We're so pleased to hear about the exceptional service you received. It's fantastic to know that our colleague Charlotte was able to assist you efficiently and calmly during a stressful day. We appreciate your kind words and will be sure to pass them on. - Sean

Avaliado com 5 de um total de 5 estrelas

Safety and kindness

I arrived to wickes to grab a few bits for my builder and went to get a trolly.
I was unfortunately cat called by a group of men in the car park and they said some awful things so I went into the store and asked for some assistance finding the items I needed but also didn’t feel safe to walking around the store alone as the men had walked in and looked at me. That’s when Kerrie was called over to help me and what a hero he was. Not only did he make me feel really safe and welcome but also went shopping with me to help me find the items I needed. He really made me feel calm and relaxed and listened too. He then took my trolly of items up to the till and while I payed he headed in the direction of the door and said he would help load them into my car and see me off safely. One of the kindest men I have met and what a wonderful employee. Kerrie your a gem! Thankyou I won’t forget your kindness

1 de agosto de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We are truly sorry to hear about the unsettling experience you had in our car park, Annabel. We're delighted that Kerrie provided exceptional support, making you feel safe and assisting you with your shopping. We appreciate you sharing your positive feedback. -AB

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