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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I ordered a SUP from the website claiming next day delivery. Over next few days had no updates on delivery, I emailed several times, tried the chat which was down and tried calling the office number... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board ar... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I purchased a paddleboard last July during lockdown. Used it for the first time last month when we went to France as we camped beside a lake. I bought the board due to the 6 year warranty. Unf... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recommended in all areas of customer service. From initially requesting advice to post-purchase communications. Wolf Creek UK are first class. On receipt of our parcel we were so pleased with the hand... Ver mais

Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de Canoas e Caiaques
  3. Loja de artigos para esportes ao ar livre

Escrito pela empresa

We are an exciting online retailer, with a passion for paddle boarding. Our vision is to make paddle boards more accessible to everyone. We aim to help increase fitness, mental health and wellbeing. We strongly believe in the power of water. Let's us be part of a new paddle boarding journey with you. Our paddle boards are all made to the highest safety standards. We test and inspect all of our paddle boards personally before they are sent out to our retail customers to ensure a smooth safe transaction. We only sell paddle boards that we, at Wolf Creek would be happy to use ourselves


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

125 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(125)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lovely looking starter SUP board

Lovely looking starter SUP board, I had reservations but cant fault it. Pleasantly surprised. Rigid at 13psi with my 18st on it. Fast proffesional service. Good value for money. 👍

25 de junho de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Colin, so great to hear 😁

Avaliado com 5 de um total de 5 estrelas

Ordered on Friday

Ordered on Friday - delivered Monday. Very good quality and great service.

25 de junho de 2021
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Resposta da Wolf Creek uk

Thank you Gordon and happy sailing!

Avaliado com 5 de um total de 5 estrelas

We had ordered from another company…

We had ordered from another company which was a rip off so was hasty about who we chose to buy from an wolf creek was by far the best, even the director write an email apologising for a wrong tracking number which was sorted straight away an paddle boards arrived couple days after top marks from me so happy with our paddle boards

16 de junho de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Sorry to hear about your previous experience Ashleigh, I hope we have managed to at least restore a little bit of faith in online shopping for the future. There are plenty of us good guys out there! Happy paddling 😁

Avaliado com 5 de um total de 5 estrelas

Delivery next day

Delivery next day, very well laid out equipment making it easy to inflate and deflate. I was pleasantly surprised with the carry bag (rucksack) which easily holds all the equipment.

9 de junho de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Brian, being able to throw everything in it's backpack makes our boards so versatile, they can be taken with you everywhere with ease

Avaliado com 5 de um total de 5 estrelas

Recommended

Ordered 2 paddleboards of wolf creek a few weeks ago. Im really happy with the boards and customer service. Only one board turned up at first but when spoken to wolf creek they sent a replacement board which arrived the following day. Used the boards on our holiday at Skye and absolutely loved it. Looks like good quality boards so far and easy to carry in a backpack.

7 de junho de 2021
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Resposta da Wolf Creek uk

We are very sorry UPS let us and you down but are glad we were able to put this right for you in a swiftly manner

Avaliado com 5 de um total de 5 estrelas

I had an issue with the board

I had an issue with the board. However, the level of customer service I experienced was excellent and would highly recommend this company, and Ian, to anyone.

30 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks John. We are happy we could put things right for you. We will always do our upmost to put things right for our customers. Please call again anytime

Avaliado com 5 de um total de 5 estrelas

From the start to the end result of…

From the start to the end result of purchasing the paddle board, Ian and his staff were extremely helpful and patient, I have already recommended the company to other friends, and will continue to do so 👍.

18 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Anthony, we can't ask for a better review than that ☺ please call back anytime

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! We are so happy with our new board. Love it.

14 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

So glad to hear you love your new board ☺ Please call back anytime Eunice!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Ordered one day. Delivered the next. Could not be faulted. Not used paddleboard yet but will review when I have.

13 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Ann and good luck on your maiden voyage 🐺🌊

Avaliado com 5 de um total de 5 estrelas

Recommended

I can recommend Wolf Creek, we had no problems at all with ordering or delivery. A lovely hand written thank you note was included in the delivery. Thank you.

12 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Rachel, it was our pleasure ☺

Avaliado com 5 de um total de 5 estrelas

Fast delivery and good price

Found a SUP I liked on Wolf Creek UK, very easy ordering process, very clear and consise description and best of all it arrived within a week.
Now just need some sunshine so I can go and get wet😁

10 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Scott. Most boards ordered under our 10-12 days delivery arrive a lot sooner as we give a longer timescale so not to disappoint our customers. We would rather be a week early than one day late! Please call back anytime ☺️

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