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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I ordered a SUP from the website claiming next day delivery. Over next few days had no updates on delivery, I emailed several times, tried the chat which was down and tried calling the office number... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board ar... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I purchased a paddleboard last July during lockdown. Used it for the first time last month when we went to France as we camped beside a lake. I bought the board due to the 6 year warranty. Unf... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recommended in all areas of customer service. From initially requesting advice to post-purchase communications. Wolf Creek UK are first class. On receipt of our parcel we were so pleased with the hand... Ver mais

Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de Canoas e Caiaques
  3. Loja de artigos para esportes ao ar livre

Escrito pela empresa

We are an exciting online retailer, with a passion for paddle boarding. Our vision is to make paddle boards more accessible to everyone. We aim to help increase fitness, mental health and wellbeing. We strongly believe in the power of water. Let's us be part of a new paddle boarding journey with you. Our paddle boards are all made to the highest safety standards. We test and inspect all of our paddle boards personally before they are sent out to our retail customers to ensure a smooth safe transaction. We only sell paddle boards that we, at Wolf Creek would be happy to use ourselves


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

125 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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3,1

Todas as avaliações

(125)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Bought are Second Paddle Board with…

Bought are Second Paddle Board with Wolf creek with the same outstanding service as the first . The board is top quality as promised ... I would and have been recommending Wolf Creek to my freinds ... keep up the good work guys 🐺

9 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks for your continued support Mike, if we could rate you 5⭐ also we would ☺

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service

Absolutely outstanding service, I’ve ordered 2 paddle boards and delighted with both, ordered and delivered within days, would highly recommend Wolf Creek

8 de maio de 2021
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Resposta da Wolf Creek uk

Thanks for being so understanding Kelley and for supporting us as a returning customer 😊

Avaliado com 5 de um total de 5 estrelas

Great paddle board

Great paddle board, very happy with it!

8 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Nick, and please call back anytime

Avaliado com 5 de um total de 5 estrelas

Great quality product at a good price

Great quality product at a good price, delivery was fast and good communications.
Thanks for a great paddle board that the grandkids and I will have alot of fun on.
The free gift (Waterproof phone case and strap)was a nice surprise 😎👍

8 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Life is about making memories Terry, thank you for choosing us to help you make yours with your grandchildren ☺
Call back anytime

Avaliado com 5 de um total de 5 estrelas

Exceptional

Outstanding service. Went to alot of trouble to get the order and special delivery a right. Really helpful and patient on the phone.

Highly recommend.

8 de maio de 2021
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Resposta da Wolf Creek uk

Thanks Matthew it was our pleasure and we hope your son has a great birthday 🎉

Avaliado com 5 de um total de 5 estrelas

Great service from ian

Great service from ian, ordered and delivered the next day even tho i had missed the 2pm cut off for next day delivery. Perfect board just for what i need. Very impressed

6 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Dawn, We are so glad you are happy with your board. Please call back anytime

Avaliado com 5 de um total de 5 estrelas

Fantastic service from this company

Fantastic service from this company. Called prior to placing an order to ask a few questions questions, super helpful and j was delighted to find a personal note relating to my conversation on the order form. Highly recommended.

5 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

It was a pleasure speaking to you Natalie and to answer your questions. Please call back anytime 😊

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Phoned the morning of ordering with the delivery day. Arrived on time. Very personal service. Thank you Ian.

5 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

You are more than welcome, Happy paddling 😊

Avaliado com 5 de um total de 5 estrelas

Superb service and quality!

I got a superb service. Delivery was very quick and efficient, and the paddle board is of great quality. I look forward to many hours of adventuring. Many thanks

3 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks for such a great review James, you are more than welcome. Call back anytime

Avaliado com 5 de um total de 5 estrelas

First class service

First class service. Next day delivery, excellent communication and great product. We will certainly be recommending Wolf Creek to friends and family 👍 Best customer service we’ve received in a very long time 5*

2 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks for such a great review Andrew

Avaliado com 5 de um total de 5 estrelas

Best customer service I’ve ever…

Best customer service I’ve ever experienced

1 de maio de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Rachel, We are extremely proud of what we do at Wolf creek UK so it's always great for us to have such good feedback, please call back anytime 😊

Avaliado com 5 de um total de 5 estrelas

First board ordered

First board ordered. Slight hiccup with delivery but that was down to me living in a field. Good communication from Ian and well pleased with board purchased. Can’t wait to try it out now.

27 de abril de 2021
Avaliação não solicitada
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Mick and apologise on behalf of UPS. Good luck on your maiden voyage

Avaliado com 5 de um total de 5 estrelas

Great customer service and quality product

Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board arrived as promised, on time. Came well packaged. Upon receipt we inflated the board to check it, all ok. We are really pleased with the quality, now to hit the water. Thank you, fully recommend.

21 de abril de 2021
Avaliação não solicitada
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

Thanks Hayley for such a great review, it was our pleasure. Please call back anytime

Avaliado com 5 de um total de 5 estrelas

Really friendly and easy to deal with

Ian offered great advice, assistance and service in selecting the best and most suitable beginners board for my daughter. No question was too much and I learned a lot in the process. Everything was completed on time and the board arrived as stated. Everything seems to be perfect and she can’t wait to try it when the better weather arrives. We would recommend wolf creek to everyone.

14 de abril de 2021
logotipo da Wolf Creek uk

Resposta da Wolf Creek uk

It was our pleasure Keith, and we are happy to answer as many questions that you may have. We know how important it is to find the right board for your individual requirements. I hope your daughter had a great birthday and she is out on her maiden voyage really soon!

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