After realising our voucher was about to run out I sent an email to WonderDays (expecting to be told.. ‘sorry, you either book it or loose it’)..but not the case today..a lovely lady named Lizzie went... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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After realising our voucher was about to run out I sent an email to WonderDays (expecting to be told.. ‘sorry, you either book it or loose it’)..but not the case today..a lovely lady named Lizzie went... Ver mais
A empresa respondeu
Amazing customer service from Lizzie M! I had a issue with the expiry date on the voucher - something I had overlooked. I emailed and communicated with Lizzy M she was absolutely fantastic, she was so... Ver mais
A empresa respondeu
I had to contact Wonder Days on a Monday early because on the previous Saturday I had ordered aand paid for a birthday gift voucher for my grandson but soon after placing the order I found that he ha... Ver mais
A empresa respondeu
I bought vouchers from the "Wonder Days" website. It turned out that the tracks near me weren't running any sessions in the coming days. I had purchased the vouchers as a birthday gift for my daughter... Ver mais
A empresa respondeu
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
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Was struggling to book so called wonderdays and without hesitation they booked and helped me make this day amazing for my boys. Five star service all tge way

Resposta da WonderDays
Absolutely amazing 12 year old son loved it! Staff are polite and fun! Would highly recommend

Resposta da WonderDays
We had the best day. The river boat trip was perfect very scenic we got commentary on the return which was really good. Then we had our afternoon tea, this was amazing, the food was perfect, that much we brought some home with us. Would highly recommend

Resposta da WonderDays
Great customer service! Thank you!

Resposta da WonderDays
Lizzie in customer service was brilliant, I made a mistake when ordering a voucher and lizzie sorted it out quickly and without any issue - definitely 5 out of 5 stars from me - would recommend buying from wonderdays (ask for Lizzie)

Resposta da WonderDays
We had booked 5 supercars. It does state that there can be changes and they cannot guarantee the cars you book will be available on the day. However, only 1 of the 5 cars we booked were available. All the rest apparently had mechanical faults. The child had to pick other cars which were nowhere near as good as the ones that were he had wanted - such as the fast & furious car, police car and lamborghini huracan. The driving experience was at MOD, Woodbridge and the first thing you see when you park is a big sign warning you of asbestos. You then go into a large hanger to sign in and wait for the cars and between cars (presumably breathing in asbestos?). Later in the afternoon, the huracan was being driven on the track. I asked about this as it was one of the cars taken off the child's list earlier as it was not available. A very rude member of staff told me it was unavailable at the time but now it is available but that if the child wanted to drive in it we would have to pay extra. I said that surely the car should have been offered to him when it became available as he had booked it. I said that I had heard many people complaining as they were leaving and he said 'I don't think so'.
So my review is....... you will get to drive fast cars round a track and this is why I have given it 3 stars. It is expensive and it will cost you more on the day as they will try to upsell you as you book in and the photos and videos at the end are around £60 more. There was also a compulsory £3 parking charge when you arrive. There is a lot of standing around waiting in a hanger with portaloos and a burger van. I very much doubt they get repeat customers which is why they are not concerned by the way they talk to people - just that man though, the young man doing the photos was great. If you are desperate to drive fast cars this is your place. If you are set on the particular cars, don't bother.

Resposta da WonderDays
I phoned to get help with a gift i had purchased for my son I had ordered it for two people but the ticket just said one.
The lady who took my call was very polite and easy to talk to and in no time at all managed to rectify my query without any problems at all.
I would definitely recommend and i will have no problem in using this company again in the future.

Resposta da WonderDays
Lizzie helped me so much, answered all my questions. Very nice person! Thank you

Resposta da WonderDays
I chose express delivery, however the voucher arrived 4 days after placing the order. There was no estimated delivery date or tracking information provided, which made it unclear when it would arrive.
Additionally, the personalised message I submitted (and received confirmation for) was printed incorrectly – many letters were replaced with question marks, making the birthday message unreadable.
Overall, this was disappointing, especially as it was meant to be a gift.

Resposta da WonderDays
Very good after sales service.
I received a voucher as gift. When it came to activating it, I had an error due to the email I provided not being recognised. I submitted a request via the contact form and had an email back within the hour informing me that they had fixed my problem and I was then able to continue and make a booking.

Resposta da WonderDays
I wrote an email to see if I could get my voucher extended - I received excellent service from Nat who sorted it out for me without delay - I was impressed by the helpful cheerful response and immediacy of the reply. Many thanks

Resposta da WonderDays
Lizzie M helped assist me with an issue I had with when I could use a gifted voucher based on my personal circumstances. She was quick to respond, understanding of my circumstances and made arrangements that were over and above what I was expecting. I would highly recommend using their services to friends and family on this customer service experience alone, with confidence that they want people to enjoy the experiences booked through them.

Resposta da WonderDays
I purchased a murder mystery experience on the river and initially had some difficulty booking it after the purchase. However, I was genuinely impressed with the level of customer service I received.
Natallie was incredibly helpful and guided me through the entire booking process until everything was successfully confirmed. I really appreciated her patience and support throughout.
The customer service was fantastic—highly recommended!

Resposta da WonderDays
Fantastic customer care, very quick to reply and fixed my problem very quickly

Resposta da WonderDays
My son received a junior driving experience for his birthday, £40 voucher) booked the location for today, didn’t have the weekend experience so add £20 as he’s back to school on Monday) only had 3 miles but for an extra £29 you can do 6 miles, insurance waiver £39, two lap practice driven by instructor £10. Very excited 14 year old then drove 5 laps equating to about 2-3 miles if that…download photos and partial video..opted for one photo £19! A very exciting experience for my son but an absolute cash reward for the organisers. Very very expensive for what we got.

Resposta da WonderDays
Lizzie was lovely Sorted out my issue and kept me informed on everything.

Resposta da WonderDays
The course was well planned, good instructors and great support. Well worth giving it a go.

Resposta da WonderDays
Lovely food, friendly staff. Unusual afternoon tea not the normal sandwiches and cake. Would definitely go again

Resposta da WonderDays
Fantastic customer service from Lizzie.
I had some queries about an event I had booked and Lizzie came back straight away, kept good communication and queries all sorted.
I'll be using this company again as have confidence in the service as well as the offers.
Thank-you .xx

Resposta da WonderDays
Friendly company very responsive I made a mistake but it was quickly corrected in a very friendly manner

Resposta da WonderDays
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