WonderDays Avaliações 

632
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After realising our voucher was about to run out I sent an email to WonderDays (expecting to be told.. ‘sorry, you either book it or loose it’)..but not the case today..a lovely lady named Lizzie went... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing customer service from Lizzie M! I had a issue with the expiry date on the voucher - something I had overlooked. I emailed and communicated with Lizzy M she was absolutely fantastic, she was so... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I had to contact Wonder Days on a Monday early because on the previous Saturday I had ordered aand paid for a birthday gift voucher for my grandson but soon after placing the order I found that he ha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought vouchers from the "Wonder Days" website. It turned out that the tracks near me weren't running any sessions in the coming days. I had purchased the vouchers as a birthday gift for my daughter... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Souvenirs

Escrito pela empresa

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

632 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(632)

377 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Was struggling to book so called…

Was struggling to book so called wonderdays and without hesitation they booked and helped me make this day amazing for my boys. Five star service all tge way

28 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for the great review.

Avaliado com 5 de um total de 5 estrelas

We had the best day

We had the best day. The river boat trip was perfect very scenic we got commentary on the return which was really good. Then we had our afternoon tea, this was amazing, the food was perfect, that much we brought some home with us. Would highly recommend

23 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for leaving this review and we're so glad you had a lovely experience.

Avaliado com 5 de um total de 5 estrelas

Lizzie in customer service was…

Lizzie in customer service was brilliant, I made a mistake when ordering a voucher and lizzie sorted it out quickly and without any issue - definitely 5 out of 5 stars from me - would recommend buying from wonderdays (ask for Lizzie)

24 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for taking the time to leave us this review Rach and we will pass on your praise to Lizzie!

Avaliado com 3 de um total de 5 estrelas

We had booked 5 supercars - only 1 was available on the day

We had booked 5 supercars. It does state that there can be changes and they cannot guarantee the cars you book will be available on the day. However, only 1 of the 5 cars we booked were available. All the rest apparently had mechanical faults. The child had to pick other cars which were nowhere near as good as the ones that were he had wanted - such as the fast & furious car, police car and lamborghini huracan. The driving experience was at MOD, Woodbridge and the first thing you see when you park is a big sign warning you of asbestos. You then go into a large hanger to sign in and wait for the cars and between cars (presumably breathing in asbestos?). Later in the afternoon, the huracan was being driven on the track. I asked about this as it was one of the cars taken off the child's list earlier as it was not available. A very rude member of staff told me it was unavailable at the time but now it is available but that if the child wanted to drive in it we would have to pay extra. I said that surely the car should have been offered to him when it became available as he had booked it. I said that I had heard many people complaining as they were leaving and he said 'I don't think so'.
So my review is....... you will get to drive fast cars round a track and this is why I have given it 3 stars. It is expensive and it will cost you more on the day as they will try to upsell you as you book in and the photos and videos at the end are around £60 more. There was also a compulsory £3 parking charge when you arrive. There is a lot of standing around waiting in a hanger with portaloos and a burger van. I very much doubt they get repeat customers which is why they are not concerned by the way they talk to people - just that man though, the young man doing the photos was great. If you are desperate to drive fast cars this is your place. If you are set on the particular cars, don't bother.

18 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for leaving this review and we're sorry that it wasn't 5 stars for you. We have passed on your comments to the supplier of the experience and we hope your child enjoyed the racing that they did.

Avaliado com 5 de um total de 5 estrelas

I phoned to get help with a gift i had…

I phoned to get help with a gift i had purchased for my son I had ordered it for two people but the ticket just said one.
The lady who took my call was very polite and easy to talk to and in no time at all managed to rectify my query without any problems at all.
I would definitely recommend and i will have no problem in using this company again in the future.

23 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

We're so glad the team could help you and we hope he has a great experience

Avaliado com 5 de um total de 5 estrelas

Lizzie helped me so much

Lizzie helped me so much, answered all my questions. Very nice person! Thank you

23 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you Diana

Avaliado com 1 de um total de 5 estrelas

I chose express delivery

I chose express delivery, however the voucher arrived 4 days after placing the order. There was no estimated delivery date or tracking information provided, which made it unclear when it would arrive.
Additionally, the personalised message I submitted (and received confirmation for) was printed incorrectly – many letters were replaced with question marks, making the birthday message unreadable.
Overall, this was disappointing, especially as it was meant to be a gift.

17 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for your review . We’re sorry this didn’t feel like a smooth experience, especially as it was for a gift.

We apologise that our shipping information wasn’t easy to find. As outlined on our delivery page and within the help widget, orders placed after the express delivery cut-off time (including those made on a Friday after this point) are processed the next working day, which can affect arrival times.

Regarding the issue with your personalised message, unfortunately our fulfilment system wasn’t able to properly process the Polish Latin script, which resulted in the characters being replaced. This has now been identified and fixed, so it shouldn’t happen again.

Avaliado com 5 de um total de 5 estrelas

Very good after sales service.

Very good after sales service.
I received a voucher as gift. When it came to activating it, I had an error due to the email I provided not being recognised. I submitted a request via the contact form and had an email back within the hour informing me that they had fixed my problem and I was then able to continue and make a booking.

21 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you Tony, we're pleased that the team could help you and we hope you enjoy your experience.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I wrote an email to see if I could get my voucher extended - I received excellent service from Nat who sorted it out for me without delay - I was impressed by the helpful cheerful response and immediacy of the reply. Many thanks

10 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for this review and we're pleased Nat could help you quickly and efficiently.

Avaliado com 5 de um total de 5 estrelas

Incredible customer service

Lizzie M helped assist me with an issue I had with when I could use a gifted voucher based on my personal circumstances. She was quick to respond, understanding of my circumstances and made arrangements that were over and above what I was expecting. I would highly recommend using their services to friends and family on this customer service experience alone, with confidence that they want people to enjoy the experiences booked through them.

13 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for the great review and we're happy to hear Lizzie could help you with your issue.

Avaliado com 5 de um total de 5 estrelas

Fantastic service!

I purchased a murder mystery experience on the river and initially had some difficulty booking it after the purchase. However, I was genuinely impressed with the level of customer service I received.

Natallie was incredibly helpful and guided me through the entire booking process until everything was successfully confirmed. I really appreciated her patience and support throughout.

The customer service was fantastic—highly recommended!

13 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for this review and for recognising Natalie's support. We hope you enjoy the murder mystery experience when you do it.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer care

Fantastic customer care, very quick to reply and fixed my problem very quickly

14 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for this great review

Avaliado com 3 de um total de 5 estrelas

Expensive day…

My son received a junior driving experience for his birthday, £40 voucher) booked the location for today, didn’t have the weekend experience so add £20 as he’s back to school on Monday) only had 3 miles but for an extra £29 you can do 6 miles, insurance waiver £39, two lap practice driven by instructor £10. Very excited 14 year old then drove 5 laps equating to about 2-3 miles if that…download photos and partial video..opted for one photo £19! A very exciting experience for my son but an absolute cash reward for the organisers. Very very expensive for what we got.

12 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for taking the time to leave the review but sorry to hear you weren't as happy as we would like you to be. We sell the driving experiences but we do advise that there are extras if you want to upgrade on the options so we're sorry this was a surprise on the day.

Avaliado com 5 de um total de 5 estrelas

Oldfield Forge experience days.

The course was well planned, good instructors and great support. Well worth giving it a go.

30 de março de 2026
Avaliação não solicitada
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Resposta da WonderDays

We're really glad you enjoyed it and thank you for the positive review.

Avaliado com 5 de um total de 5 estrelas

Lovely food

Lovely food, friendly staff. Unusual afternoon tea not the normal sandwiches and cake. Would definitely go again

24 de março de 2026
Avaliação não solicitada
logotipo da WonderDays

Resposta da WonderDays

Sounds perfect! Thank you for leaving us this positive review.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service from Lizzie.

Fantastic customer service from Lizzie.
I had some queries about an event I had booked and Lizzie came back straight away, kept good communication and queries all sorted.
I'll be using this company again as have confidence in the service as well as the offers.
Thank-you .xx

1 de abril de 2026
Avaliação não solicitada
logotipo da WonderDays

Resposta da WonderDays

Thank you Wendy. We hope you enjoy your experience and we look forward to supplying you with another experience day soon :-)

Avaliado com 5 de um total de 5 estrelas

Friendly company very responsive I…

Friendly company very responsive I made a mistake but it was quickly corrected in a very friendly manner

2 de abril de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you Pat for the positive review.

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