WonderDays Avaliações 

We haven't been on the experience yet but very impressed with the customer service provided by Lizzie in the Wonder days team, especially given it was a bank holiday weekend. We were struggling to get in contact with the provider to book the experience but when we reached out Lizzie was very prompt in responding and chasing up the provider on our behalf.
Many thanks :)

It was really easy to book my experience, and a special thanks to Jess H who provided excellent customer service.

Got back to me within 24 hours and provided information that was helpful. Thanks Lizzie M
Helen A

Bought my mum a Mother's Day gift through Wonder Days — a tea trip on a riverboat down the Thames. Life got busy, the voucher expired, and I emailed them not really sure what to do.

Jess got back to me with a link to extend it for a year. £20. Sorted.

Then I noticed the booking said "for one person." Panic — I'd meant it for two. I went back to ask if she could do anything. Turns out I'd actually bought a second voucher months ago and completely forgotten about it. Not only did Jess spot that, she extended that one too — automatically, no extra charge, no fuss.

Here's the thing. Anyone can look good when everything's going to plan. The real measure of a company is what happens when something's gone a bit wrong, when the customer's made the mistake, when the easy path is to charge for the fix.

Jess was polite, quick, and proactive. She resolved it before I'd even finished asking. Wonder Days' whole ethos is customer service — and through Jess, they actually live it.

They're the experience company Virgin Experiences thinks it is. I'll be using them again.

I haven't yet had my experience but I reached out to Wonder Days for some advice. Lizzie responded to my email immediately. She explained clearly what I should do to progress my enquiry and gave the appropriate link, with instruction, and confirmed availability on my preferred day. Excellent customer service. 5 Stars. Thank you Lizzie 😊

Great experience. Lizzie was extremely helpful and went above and beyond to help me, I’ll be using again in the future.

Contacted regarding multiple voucher codes. Lizzie was more than happy to help and within great time

The customer services team have been really helpful with a query regarding a location being removed. Very quick to reply and resolved the issue super quickly!

Excellent customer service from Lizzie M, thank you for dealing with my request so promptly, it was really appreciated.

Brilliant!
We thoroughly enjoyed the experience. The pie making was great fun, and we learned a lot about the history of the pork pie and the surrounding area. Simon was so patient and helpful too,
The ploughmans for two was presented to us in a large box to take away, it was plentiful and delicious.

Excellent and friendly service from Lizzie at WonderDays, a credit to the company.

Lizzie helped me to exchange my voucher and the process was straight forward. She was very polite and helped solved my issue straight away.

Needed help with extension of voucher and Lizzie was very quick to respond and helpful

Arrived on the day, easy signing in experience.
I had booked 5 cars to drive and had 5 different instructors and I have to say every one of them was superb, giving information on when to accelerate, when to brake and when to lift off the brake going into the corners, didn't have to wait too long for any of the cars. Definitely recommend this experience

Friendly bloke who took time to show how everything worked . My husband loved it , great set up , very life like . Even gave us some history on the spitfire itself.

I spoke with LIZZIE via email, and what a diamond! It was a last minute birthday gift, and it was confusing with when to purchase dates, what was available ect, she answered everything quickly, and made it very clear!

I chased a delivery that was overdue as I paid for an express service. I was lucky enough to get a response from Lizzie who was amazing. The gift was for my son in laws birthday the following day! Not only did she credit the charge but she got a replacement sent out the same day for delivery by 1pm the next day which did arrive. Therefore in time to give the gift. I did let Lizzie know and she was genuinely pleased and even wished my son in law a happy birthday!! Because of her I will definitely be using Wonderdays again.
I just hope my son in law and grandson enjoy their helicopter ride 🚁🚁🚁

Lizzie M made my experience amazing thanks to her prompt support ! Many thanks

Lizzie was thoughtful kind and knowledgeable. I felt valued and have nothing but praise. Well done!