WonderDays Avaliações 

Really great experience with customer service team at Wonder Days. I am a Canadian visiting UK and my experience got rainchecked but Lizzie from the customer service team was fabulous to work with, she quickly replied to my emails and was flexible to extend our vouchers for a follow up visit!

We had a query regarding a recently received gift voucher, and Lizzie helped us resolve the issue quickly. She responded promptly and maintained a very positive attitude throughout the process.

Thank you, Lizzie, for your excellent customer service.

Lovely experience
River cruise and afternoon tea.

Very well organised 45 min trip down the river Severn. Commentry with interesting facts about Shrewsbury, a bonus. Able to purchase drinks on board.
Afternoon tea was a short walk away in Shrewsbury and was super - plenty of food and great service.

Dizziness saved our lives by help and support to understand the situation I was misunderstanding.

After struggling to get a suitable date to use our voucher before its expiry, I contacted WonderDays’ customer service and Lizzie M replied very promptly and helped to resolve the issue with ease and with a very high standard of professionalism. I’d not heard of WonderDays before receiving this gift voucher but will definitely be using WonderDays going forwards due to their fantastic customer care.

Emailed today in regards to vouchers expiring due to illness lizzy was amazing so caring and replied quickly and promptly to every mail problem revolved with care. Thank lizzy

After receiving vouchers for the Clarkson's Farm Tour as a present, when I went to book I was informed that the experience was no longer available.
However, Lizzie M in customer service was very helpful & quick in responding & she issued me with a replacement voucher.

I had an issue with a voucher that was due to expire after my balloon flight was cancelled because of poor weather. I was concerned about losing the experience, but Lizzie was incredibly helpful throughout the process.
She took the time to contact the supplier on my behalf, kept me updated, and worked hard to find a solution. Thanks to her efforts, my voucher was extended free of charge, which I really appreciated.
Excellent customer service from start to finish. Thank you, Lizzie, for your professionalism, communication, and willingness to help.

What a fantastic day!

I ABSOLUTELY loved my time here. Feeding the sheep, goats and other animals before going to the main event "Highland Cow Cuddling and Brushing". There wasn't loads of people at one time so got plenty of time and they were very receptive to a cuddle/stroke/brush. The cream tea was huge and incredibly tasty!

Went to cow cuddling experience. Got there early so was able to look at all other animals. Had an amzing time grooming and feeding them. Lots of pictures taken. Would recommend to anyone. Fantastic time had. Thank you

Reached out to customer service for a voucher amendment I needed. Lizzie was very helpful and friendly over email. No complaints!

Lizzie M was superb when I had a query!
Kind regards,
Cheryl

I wrote an email to see if I could Reset the voucher as not too good on computer and couldn't get a printout as run out of time.
I received excellent service from:
Lizzy M
and
Philip Thygesen
who sorted it out for me without delay - I was impressed by the helpful cheerful response and immediacy of the reply.
Thank you very much xx

Needed to change my voucher dates, after getting in touch with wonderdays my question was answered so quickly and sorted with no problems
Thanks Lizzy

Lizzie M in customer services came back on my inquiry within minutes of business opening hours. Very impressed she got the root of my query and solved the issue immediately. Thank you.

Lizzie M. Is such a patient and amazing customer service personnel, she answered all my questions and proffered solutions to the issue I had.
Great job Wonderdays.

How bloody convenient to say your team would help when there is not a number to call. And for the records, u never replied to any emails

Booked a driving experience for my son's 13th bday and after taking the money for the booking - saying the booking could be made all over the country - i released they booked the driving experience ONLY to a location of their choice, without telling me where.
As they are a 3rd party brokers they obviously get high paid commission placing bookings somewhere rather than others, and the last thing in their mind is the client care as its they problem having to travel hours and hours and have to spend overnight accommodation as they job is solely to collect money and disappear when it comes to provide after sale care and support.
Typical broker blood sucking machines....
Conveniently they do not have a number to speak with someone, but only a recorded message telling you to email me, so that they will reply when they haven't got anything better to do.

Lizzie provided excellent and very helpful customer service, thank you very much!

I emailed customer support and Lizzie M replied. From start to finish Lizzie was super helpful and went above and beyond to help me with my issue of an expiry date. Very kind, reassuring and professional. Thankyou Lizzie.

A great customer support experience. Lizzie has been absolutely brilliant, explaining with great clarity what was happening and how to proceed.
Lizzie even put the right item in my basket to exchange my voucher so I didn't have to find it myself.
Also a lot of flexibility with options offered and patience with my many questions and super slow replies. Couldn't possibly have been more helpful. Thank you Lizzie!