WonderDays Avaliações 

632
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After realising our voucher was about to run out I sent an email to WonderDays (expecting to be told.. ‘sorry, you either book it or loose it’)..but not the case today..a lovely lady named Lizzie went... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing customer service from Lizzie M! I had a issue with the expiry date on the voucher - something I had overlooked. I emailed and communicated with Lizzy M she was absolutely fantastic, she was so... Ver mais

Avaliado com 4 de um total de 5 estrelas

I had to contact Wonder Days on a Monday early because on the previous Saturday I had ordered aand paid for a birthday gift voucher for my grandson but soon after placing the order I found that he ha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought vouchers from the "Wonder Days" website. It turned out that the tracks near me weren't running any sessions in the coming days. I had purchased the vouchers as a birthday gift for my daughter... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Souvenirs

Escrito pela empresa

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

632 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(632)

376 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A great customer support experience

A great customer support experience. Lizzie has been absolutely brilliant, explaining with great clarity what was happening and how to proceed.
Lizzie even put the right item in my basket to exchange my voucher so I didn't have to find it myself.
Also a lot of flexibility with options offered and patience with my many questions and super slow replies. Couldn't possibly have been more helpful. Thank you Lizzie!

8 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

What a lovely review! Thank you for taking the time to do it and we hope you have a great experience!

Avaliado com 5 de um total de 5 estrelas

Very helpful customer service team

Very helpful customer service team. The vouchers were sent out to me in person and made a great raffle prize for our event.

21 de maio de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for leaving us this great review.

Avaliado com 5 de um total de 5 estrelas

Great afternoon at the farm

I grew up on a farm in Fife, and there were Highland cows in the field by our house. I loved these big, gentle, beasties, but hadn't seen one up close for years. Until last weekend, when me and my grandson visited a farm a few miles away and got to feed, groom, and pet some gorgeous highlanders. It was just an ordinary farm, with some not so common animals, the highlanders of course, and llamas, alpacas, a Shetland pony, various rare breed sheep and lots of smaller animals and chickens, geese, etc. It was a brilliant afternoon out.

30 de maio de 2026
Avaliação não solicitada
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Resposta da WonderDays

It's such a lovely experience! We're glad you enjoyed it and you enjoyed your afternoon. Thank you.

Avaliado com 5 de um total de 5 estrelas

Great experience with Wonder Days

We were given a Wonder Days experience as a gift. We realised the voucher had expired and so contacted Wonder Days in the hope that they could help.
Lizzie was amazing, she couldn’t have been more helpful and sorted the issue very efficiently.
She extended the voucher so that we had extra time to use it and was so pleasant to deal with.
We recommend this company and a big shout out to Lizzie who is a superstar!
Would certainly use Wonder Days in future.

8 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

We're glad to hear that Lizzie could help and we look forward to welcoming you again :-)

Avaliado com 5 de um total de 5 estrelas

Delicious

We received a warm welcome. The bar was small and inviting and the cocktails tasted amazing

5 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you Sharon.

Avaliado com 5 de um total de 5 estrelas

Unavailable experience

I had an issue with booking an experience that had been purchased for me, as it was no longer available. Lizzie was extremely informative and helpful throughout the process, going above and beyond to resolve the issue. Her excellent customer service and willingness to help made the experience much smoother. Thank you, Lizzie!

5 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for this great review Katie and we're glad Lizzie could help.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service provided by Lizzie

Lizzie, was keen to find out about the issue with the voucher and was very considerate in sorting out an appropriate solution.

Quick, polite and solution oriented, exactly what excellent customer service should look like.
Keep up the Great Work Lizzie.

5 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for this great review and we're happy to hear Lizzie helped you.

Avaliado com 5 de um total de 5 estrelas

I have been dealing with Lizzie

I have been dealing with Lizzie, who has the most outstanding customer service skills iv come across in a long while, her comms are brilliant, and will go out of her way to help you. She is a real asset to this company and wish her all the success she deserves. Keep up the good work.

3 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

Lizzie really goes out of her way to help so we're really pleased she could assist you. Thank you.

Avaliado com 5 de um total de 5 estrelas

WonderDays -British Ale Gift Box

British Ale Gift Box

Wonderdays were very helpful when we had an issue in activating the voucher and we have received the gift box. The beer/ale is of good quality but have to say I feel it is overpriced.

1 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you Bill.

Avaliado com 1 de um total de 5 estrelas

What a massive con!!

What a massive con!!! I got a voucher for a driving experiance, hardly any days to book and if you booked a weekend extra £25 and £30 insurnace, then if you choose a good track £55 more. So thought I'd swap for a night away however can't use it in June July or August.
Don't be sucked in to this money scam, just book direct and save you money. So unspet.

3 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience.

We appreciate that additional charges for certain driving experiences, such as weekend upgrades, premium track selections, or optional damage waivers, can be frustrating. These details are outlined within the experience information before booking, but we appreciate that this can still be disappointing if it wasn't what you expected..

The reason so many customers choose WonderDays is the flexibility we offer. If an experience isn't quite right, vouchers can be exchanged online for thousands of alternative experiences, and we also offer a 30 day refund policy for unused vouchers purchased directly through us. In addition, most vouchers are valid for 12 months, giving recipients plenty of time to choose a suitable date and experience.

We're sorry that the overnight stay options you looked at didn't meet your requirements. Availability and peak-season restrictions can vary between our hotel partners but we value your feedback.

Avaliado com 5 de um total de 5 estrelas

I spoke with Lizzie today who was…

I spoke with Lizzie today who was amazing! She got back to me very quickly and helped me find a solution! Thank you so much! 😊

2 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you Lucy for this lovely review.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service!
I had made a mistake with regards to validating my vouchers due to miscommunication between myself and the person enjoying the experience with me. I emailed Wonderdays and it was dealt with quickly and efficiently by Lizzie M.

1 de junho de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for this review and we're glad Lizzie could help.

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service and Genuine Compassion

I recently contacted WonderDays after realising that two gift vouchers my wife and I had received as a wedding present had unfortunately expired.

Earlier this year, my wife and I went through significant family-related health challenges, and understandably our focus shifted entirely to supporting our family throughout. As a result, many personal plans were put on hold, and it was only recently that I discovered the vouchers had expired.

I reached out to WonderDays to explain the situation, and Lizzie M from Customer Service could not have been more understanding and compassionate. She took the time to read my email, expressed genuine empathy for what our family has been going through, and kindly arranged for both vouchers to be reinstated and extended for a further three months. She even waived the usual admin fee as a goodwill gesture.

In a world where customer service can often feel impersonal, Lizzie's kindness, understanding, and willingness to help genuinely meant a great deal to us.

Thank you, Lizzie, and thank you WonderDays for such excellent customer service. We are very grateful and look forward to finally enjoying our experience together.

19 de maio de 2026
Avaliação não solicitada
logotipo da WonderDays

Resposta da WonderDays

Thank you so much for taking the time to share your experience and for your kind words.

Firstly, we're sorry to hear about the health challenges your family has faced this year. It's lovely to hear that Lizzie was able to provide the support and understanding you needed during a difficult time.

We'll pass your comments on to Lizzie, who will be delighted to know that her assistance made such a difference. Recognition like this means a great deal to our team.

Thank you again for your kind words and for choosing WonderDays. We wish you and your wife all the very best, and we hope you have a fantastic time when you finally get to enjoy your experience together.

Avaliado com 5 de um total de 5 estrelas

I was having trouble booking an…

I was having trouble booking an experience. I emailed and they help me with it. And in the end they made the booking for me as I was not that good with the Internet. Great customer service.

29 de maio de 2026
Avaliação não solicitada
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Resposta da WonderDays

We're really glad the team could help and thank you for leaving us this review.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I had trouble with trying to book with vouchers. I was phoned back the same day as I left a message, the agent- Lizzie was so helpful giving me clear instructions and even sending my forms for me.
Excellent customer service agent

28 de maio de 2026
Avaliação não solicitada
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Resposta da WonderDays

Thank you for taking the time to leave us this review and we're happy to hear Lizzie helped you sort out your issue.

Avaliado com 5 de um total de 5 estrelas

Great customer service! Definitely recommend!

Had an issue when booking our experience so emailed & called for help. Abi was amazing - professional, polite
and very friendly .
We got a swift response, explained the problem and she got it sorted very quickly so we could continue and get everything booked. Awesome customer service.
Can't wait to go now! Thank you so much!

27 de maio de 2026
Avaliação não solicitada
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Resposta da WonderDays

We're so glad Abi could help and we really hope you have a fab experience.

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Such an amazing experience to get up close and personal with the Highland Cows. You can only really appreciate their size and beauty upclose.....pictures and videos don't do these animals justice. Would highly recommend a visit, even if it is just to have a wander around the farm and view the other animals.

17 de maio de 2026
Avaliação não solicitada
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Resposta da WonderDays

It's such great experience that we're glad you enjoyed it. The cows are so much more gentle than you'd think!

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