Wooffrills Avaliações 

118
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered the Woof Frills bundle (collar, harness, lead and poop bag holder) in the design ‘Bloom me away’ (brown with small white flowers). The products are top quality and absolutely gorgeous - they... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've bought a number of harnesses from here. All lovely quality, great fit and so well made. Well priced for the quality. Easily adjustable and washable. Great brand, love the branding and patterns 😁... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company to deal with Great communication Fabulous product well made and good value ! My wee precious pooch looks cute as a button either all her matching accessories Would not hesitate t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing experience with Woof Frills. Unfortunately Evri lost our first order but Lavi at Woof Frills was great and sent out a replacement immediately with an extra gift which was much appreciated. Our... Ver mais

Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

FOR DOGS WHO LET THEIR OUTFIT DO THE TALKING...AND THEIR ATTITUDE DO THE REST At Woof Frills, we believe every walk should feel like a paw-ty! At Woof Frills, we’re here for the dogs who don’t just walk—they strut. And for the humans who love spoiling them. From collars that speak louder than words to harnesses made for the spotlight, our gear is as fabulous as your pup’s personality. Sassy? Always. Stylish? Obviously. Practical? You bet. We believe your dog’s personality should shine through in every detail—and that includes what they wear. So whether your pup’s vibe is sweet and sassy or cool and confident, we’ve got the look to match. Every order is packed with love (and a handwritten note, because we’re extra like that). That’s the Woof Frills difference: thoughtful, stylish, and always just a little over-the-top—in the best way. Because basic? We don’t do that here.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

118 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(118)

37 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Rude manager.

I ordered an item that was in the sale, Upon arrival I noticed it was missing the colour From the bundle purchased. I contacted them and they did send the collar swiftly, However, I noticed there was a mismatch In the colours. When I contacted them, The manager was extremely rude and unprofessional telling me it states this on the website and that’s why it was on sale. I understand that I may have missed the statement that it was mismatched, The service was absolutely appalling, And there was zero professionalism From the company when I messaged. I honestly would not recommend.

She also lies.

25 de agosto de 2024
Avaliação não solicitada
logotipo da Wooffrills

Resposta da Wooffrills

Hi Courtney,i am sorry you are disappointed with your order, you contacted us saying you are upset and you would like a refund,
We apologies and explained that the whole range of the item you purchased vary in colour due to our supplier error and we provided the website link & pictures where we clearly stated that so customer know what to expect before purchasing. We understand this things can be missed sometimes before purchasing hence we accepted your request of return right on the spot without any issues even tho our policies clearly states that the sale items are non returnable but because your satisfaction is important to us and we understood your frustration.

We are sorry you were not satisfied with our product and service.

We appreciate your honest feedback and support

Thanks
Lavi

Avaliado com 5 de um total de 5 estrelas

Quality items and top customer service

Delighted with the quality of my dogs new collars and leads, they’re so stylish! 5* customer service too, there was a small error with my order (a missing item) but the owner responded to my communication within the hour, and the missing piece arrived within 2 days - excellent communication and service! We will be back :)

15 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality and Kind Small Business

A lovely kind and very good value small business went out of there way to accommodate me with harnesses for my little staffy. This small business offers quality , value and so many beautiful designs and colours for all sizes and breeds of dogs. The owner is very kind and thoughtful and simply goes out of her way to help make sure you are satisfied with your order! If you require a harness collar ,lead or even a full set of all 3 I would highly recommend wooffrills every time. I found them a matter of days ago and have already ordered 3 harnesses and will definitely be buying more. Thank you! 5*+

18 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad quality

Bad quality, poor stitching. Hoody came with holes in. Ignored emails sent! Don’t waste your money

15 de maio de 2024
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Resposta da Wooffrills

Hi Katie, we are so sorry for the trouble. A replacement has been sent and the issue has been resolved , thank you for your feedback we hope you are happy with the replacement sent . Lavi

Avaliado com 5 de um total de 5 estrelas

Great quality

We’ve previously bought from this company, the old collars are still going strong but wanted a different colour and ‘new look’. Great quality fasteners and well made

25 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Amazing…5 ⭐️

My first order from Wooffrills and I love it! The design and quality is amazing and the design of Pupster Plaid looks gorgeous on my pug. Lavi was super friendly and helpful with my order and I couldn’t be more happy to recommend this fabulous small business ☺️🐾

2 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

AMAZING QUALITY AND OUTSTANDING CUSTOMER SERVICE

I ordered 2 harness, 2 collars and a lead. The quality of these products is just amazing! I tried different brands before and Wooffrills is just the best.

I had to exchange the size of harnesses, and my second shipment got lost in the post, but the customer service was absolutley outstanding. I received responses to my emails almost immediately and the replacement has been sent right away.

8 de março de 2024
Avaliação não solicitada
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Resposta da Wooffrills

Hi Paulina, so happy u love your order , thank u so much for such a amazing review and for your support, Lavi

Avaliado com 5 de um total de 5 estrelas

Gorgeous products

Gorgeous products, amazing customer service and super fast delivery!!

19 de fevereiro de 2024
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Resposta da Wooffrills

Hi Louise thank you for your feedback and support . Lavi

Avaliado com 5 de um total de 5 estrelas

Absolutely 5 star in everyway!

Absolutely 5 star in everyway!!
Super fast delivery, excellent quality and the perfect buying experience.
Would definitely recommend.

20 de fevereiro de 2024
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Resposta da Wooffrills

Hi Lana thank you so much for such a beautiful review it made my day , Lavi x

Avaliado com 5 de um total de 5 estrelas

Would highly recommend great quality

Purchased our frenchie a harness in the sale and I absolutely love it. Fits well, lovely material and a beautiful design. I would highly recommend :)

20 de fevereiro de 2024
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Resposta da Wooffrills

Thank you Carys for supporting my small business and for taking time to leave me such a great review , Lavi x

Avaliado com 5 de um total de 5 estrelas

Amazing brand great quality and…

Amazing brand great quality and beautiful design! Chester looks great in his new harness and collar 🫶🏼

27 de janeiro de 2024
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Resposta da Wooffrills

Hi Megan i am so happy you love your order thank you so much. lavi

Avaliado com 5 de um total de 5 estrelas

Lovely harness, good quality and service.

We received our harnesses from wooffrills and could not be happier! They are good quality and made very well. The colours are lovely as are the designs. Delivery was fast and arrived well packaged in a nice box. Delighted with our purchase.

24 de janeiro de 2024
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Resposta da Wooffrills

Hi Mrs Gibson thank you so much for the beautiful review so happy you love your order . lavi

Avaliado com 5 de um total de 5 estrelas

The wooffrills harnesses & accessories…

The wooffrills harnesses & accessories are amazing. We have a huge collection for our fur babies and can’t wait to add more when they bring our new items.

Lavi the company owner and designer is incredible and super helpful and responsive. She will go above and beyond to help you if you have any questions or queries and has helped me size up my two in the beginning.

Always recommend to do owners who like fantastic quality, design and like to support a small business.

23 de janeiro de 2024
Avaliação não solicitada
logotipo da Wooffrills

Resposta da Wooffrills

Thank you Charis so much for this amazing review and for your support , Lavi xxxxx

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