i love this store in person and so it gets 5 stars because theyre great even though my order still hasn't arrived. but please for the love of god add an option for express postage. aus post is useless... Ver mais
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Veja o que dizem as avaliações
They were happy to change my order at the last minute and delivered it seamlessly. Really happy with the experience.
Item posted quickly. Alternate delivery options would be nice. Standard post took five days to deliver a few suburbs away. When I order from Sydney music stores items are in my hands within five h... Ver mais
The staff were very helpful during both the research calls prior and to the purchase that I made. My only complaint, which is minor, was that I did not receive emails either confirming the purchase o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our staff are all musicians and have real life experience in live performance and touring, sound mixing, digital and analog recording, system design and music tuition. Our goal is to make sure that you get the right equipment for your needs and then have the support to help you thereafter. Musical instruments are our passion and our staff have the knowledge and experience to guide you in the right direction.
Informações de contato
809 Nepean Hwy, 3187, Brighton East, Austrália
- 03 95578600
- sales@worldofmusic.com.au
- www.worldofmusic.com.au
4,4
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ouick response and delivery.
27 de agosto de 2024
Great pricing
6 de agosto de 2024
world of music service was top notch…
world of music service was top notch but as usual Aus post strikes again and fails to open an unlocked door and gives up without deliverying my parcel.
8 de agosto de 2024
Great
Very easy purchase, item shipped and arrived within the week with no issues, and great price on the keyboard. Would happily shop again
5 de agosto de 2024
I’m so happy with the communication I…
I’m so happy with the communication I received. I love my purchases and will definitely shop here again.
24 de julho de 2024
Good response to queries.
23 de julho de 2024
Very attentive ,good and fast service…
very attentive ,good and fast service offering quality products. Highly recommended
Tino S
22 de julho de 2024
Best guitar setup
Had my guitar set up at World of Music recently, the turnaround was so quick and it plays and sounds better than it ever has before - the team are so experienced, they sorted out the action/intonation and fixed the buzzy frets - thank you so much!
16 de julho de 2024
Avaliação não solicitada
It took far too long
It took far too long. Whilst I have received many notifications the product is on its way I still have not received it. It seems like the product was not in stock after all and had to be ordered from the supplier. Then why say it's available? I ordered other items from other suppliers on the same day and have received all of them within days but I am still waiting for your item to take the slow ship from wherever the he'll you ordered it from.
18 de julho de 2024
Resposta da World of Music
Hi Jack,
Thanks for your feedback. At the time of your order, the item you ordered was listed as 'pre-order available' which necessitates special ordering of the item from the Australian distributor. This was communicated via text message along with an estimated 5-10 business day ETA, considering we were awaiting the arrival of the shipment from the distributor.
Although today is the 10th business day, the item is currently in transit to you and should arrive by the end of this week. Apologies for the slight delay in your order.
Please feel free to reach out if you have any other questions or concerns.
Best Regards,
World of Music
Great customer service
Great customer service. Even though my order wasn't straightforward, Tim was 100% on the ball and sorted everything out without any fuss. Top notch.
18 de julho de 2024
Great people, great knowledge and super helpful 😊
Great, friendly and helpful folks … and very knowledgeable about my purchase … made the whole process easy and pleasurable 🎶🥂😎
18 de julho de 2024
Great service and quick delivery also…
Great service and quick delivery also fantastic keyboard.
4 de julho de 2024
I received exactly what I paid for
24 de junho de 2024
Good prices and good gear!
27 de junho de 2024
I was given the standard jim dunlop…
I was given the standard jim dunlop picks instead of the max grip picks I ordered from the website
27 de junho de 2024
Resposta da World of Music
Hi Christopher,
Thanks for taking the time to leave the review. Apologies you received the incorrect version of the picks you ordered. Rest assured we have express posted the correct version for you.
Let me know if there's anything else we can do for you!
Cheers,
Tim - World of Music
Both guitar straps arrived in good time…
Both guitar straps arrived in good time and condition. Happy with the products, great style and design. Thanks Team for the prompt response and service
20 de junho de 2024
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