Great product. My daughters and I have been using these for many years and love them, they make life so easy. Their customer service is superb, a recent order included the wrong product and they dealt... Ver mais
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Veja o que dizem as avaliações
Don’t for a second assume that because you normally wear a Medium, you’ll comfortably fit the XS–L size. These run very small. They do stretch, but not enough that I’d rely on the stated size range. I... Ver mais
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I bought these in preparation for my pre-teen, as she is quite sensitive to clothing tags and didn't like the thought of pads or tampons. I wanted her to have the best experience in this not-so-fun pa... Ver mais
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I made a mistake with my order and ordered too many pants. I contacted Wuka by email and received a message back same day and and was advised a refund had been authorized. A great company to deal... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja especializada em roupas íntimas
- também em
- Loja de produtos de higiene
- Loja de roupas de banho
- Loja de roupas para jovens
Escrito pela empresa
Wake Up Kick Ass with WUKA®: The UK’s Leader in Sustainable Period Care. WUKA (Wake Up Kick Ass) is a multi-award-winning, female-led B Corp on a mission to replace disposables with high-performance, sustainable period wear. Co-founded in 2017 by Ruby Raut, WUKA launched the UK’s first reusable period underwear and has since evolved into a global leader in Cycle Care, inclusive Period Proof Sportswear, and Leakproof Swimwear. Why Choose WUKA? Innovation Built for Every Body. We believe period care should be freeing, not functional. Our products are engineered with industry-leading technology to ensure you never have to compromise on comfort or the planet: Stretch™ Technology: Our world-first multi-size innovation ensures a perfect fit first time, covering up to 4 sizes in a single pair to accommodate natural body fluctuations. Heavy Flow Specialists: WUKA is the global authority on heavy periods, offering the world’s first underwear designed to replace pads and tampons even on your heaviest days (absorbing up to 60ml). Inclusive Sizing: We proudly offer the most inclusive range on the market, from teen-specific starter kits to adult sizes up to 6XL. Complete Cycle Care: Beyond underwear, our ecosystem includes female-focused menstrual vitamins, eco-friendly wipes, and period-proof activewear designed for teens and adults navigating school, sport, and life. Sustainability Without Compromise Every pair of WUKA period pants prevents up to 200 disposables from reaching landfills. As a Certified B Corp, we maintain the highest standards of social and environmental impact. Our carbon-neutral journey and commitment to ending period poverty are at the core of every product we create—from our ethically sourced Tencel™ fabrics to our plastic-free packaging. Join the Period Revolution With over 1,000,000 customers, WUKA is more than a brand; it’s a movement to smash taboos and provide premium, accessible health solutions for everyone who bleeds.
Informações de contato
Welwyn Garden City, Reino Unido
- hello@wuka.co.uk
- www.wuka.co.uk
4,6
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic customer care
Ordered a swimsuit for my daughter which I ended up needing to exchange for a different size. I accidentally didn’t include the packing note in the return however so had a massive panic! Prava from the customer care team couldn’t have been more helpful and managed to track the item and arrange the return. Was so lovely to have support from an actual person rather than automated systems that you get elsewhere
7 de julho de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Sue,
Thank you so much for your kind words!🥰 We're so glad Prava could assist you and put your mind at ease. We truly value having real people behind our support, and we're always here to help when you need us!
Warm Regards
The WUKA Team 🌸
Ask ChatGPT
Wuka are incredible products
Wuka are incredible products. I brought some period pants a while ago in preparation for my daughter starting her period. She recently started the day after her 11th birthday and they did not disappoint. She went to school happy and came home happy. No leakages and she found them really comfortable. We wouldn’t hesitate to recommend them and am even thinking of purchasing some for myself
8 de julho de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Charlotte,
Thank you so much for taking the time to share this—it truly means a lot to us🥰. We're so glad to hear that your daughter felt confident and comfortable on such an important day, especially right after her birthday😍. It’s wonderful to know that WUKA helped her feel supported throughout her school day with no leaks and maximum comfort.
We’re honoured to be part of this new chapter for her, and your kind words and recommendation mean the world to us.❤️
Thanks again for your support!🙏🏻
Warm Regards
The WUKA Team 🌸
First time purchase - but not the last!
First time purchase on behalf of a young teen so I wasn't sure what would fit best, or what she would feel most comfortable wearing. I needed to return some of the order (due to my sizing error) and the whole process was remarkably easy. Prava communicated regularly via email, and was also great at pointing me in the right direction for replacement items and future purchases. I will definitely order again.
24 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Kate,
Thank you for your kind feedback🥰. We're so glad your first experience with us was smooth, and that Prava could assist you with finding the right fit😍.
We're always here to help and look forward to supporting future purchases.
Warm Regards
The WUKA Team 🌸
The period pants are excellent quality…
The period pants are excellent quality , and customer service answered very quickly my questions and were very efficient. I would buy again from this company and suggested to all my friends as well too
2 de julho de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Brisilda,
Thank you so much for your lovely feedback! ♥️
We're delighted to hear that you're happy with the quality of our period pants and that our customer service team was able to support you quickly and efficiently. It truly means a lot to us that you would recommend us to your friends — word of mouth is such a powerful gift for a small business like ours.
We look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out.
Warmest regards,
The WUKATeam 🌸
Great product and Excellent Customer Service
Great product! I needed to return the swimming costume which didn't fit my daughter. Unfortunately I didn't receive the replies from Wuka in my emails, but they were extremely quick and efficient in resolving the matter via the online chat. Prava was very helpful and even replied out of hours! Thank you!!
5 de julho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Christine,
We're truly sorry to hear about your recent experience.
We understand how frustrating this must have been for you, and we’d like to assure you that we take all customer queries seriously. We have reviewed your case and can confirm that we responded to your email within 24 hours—in fact, we’ve replied twice to your refund request. We’ve even shared a screenshot of our responses, which may not have reached your inbox. It’s possible our replies landed in your spam or junk folder, so please do check there when you can.
We’re here to help and want to make things right. If anything is outstanding regarding your return or refund, please don’t hesitate to let us know, and we’ll resolve it promptly.
Thank you for your patience and understanding.
Warm regards,
The WUKA Team 🌸
Great customer service
Great customer service. Original costume arrived and was faulty. Within 24 hours of contacting customer services, I received a new costume. Thank you to Prava, who dealt with the issue.
4 de julho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Katherine,
Thank you so much for your lovely message! 💓
We’re so pleased to hear that your issue was resolved quickly and that you’re happy with the service you received. We’ll be sure to pass your kind words along to Prabha.
Thank you once again.
Warm Regards
The WUKa Team 🌸
Great products and excellent customer service
I love my period pants from Wuka — they’ve honestly been a game changer! One of my pairs had a small fault, but I got in touch and Prava sorted it straight away. They sent me a replacement with no hassle at all. Excellent products and great customer service — can’t recommend them enough!
4 de julho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Emily,
Thank you so much for your kind words🥰 — it truly means a lot to us! 😍
We’re so happy to hear that your WUKA period pants have made a difference for you. It’s great to know that Prabha was able to resolve the issue swiftly and ensure a smooth replacement experience for you.
Your support and recommendation are deeply appreciated. If you ever need anything else, we’re always here to help.
Warm Regards,
The WUKA Team 🌸
The customer support is great
The customer support is great. My order was lost in the post, and when I raised this with the team they immediately sent out a new order for me via tracked post, and it arrived the following day.
2 de julho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello,
Thank you so much for your kind words! We’re really glad we could get things sorted quickly for you. It's so important to us that your experience is smooth and stress-free, and we're always here to help if anything goes off track. If you ever need anything else, don’t hesitate to reach out! 💜
Warm Regards
The WUKA Team 🌸
Missing item
I have received my order (school pack for my underage daughter) with missing item. I have contacted WUKA via email and within 5 min I had a reply from Prava one of their team members. She was very polite, genuinely trying to help with the situation, understanding the disappointment my girl was feeling as this was a present for her - only just starting her journey to become a women. After I have submitted photos of the order, Prava has apologised again and dispatched the replacement for the missing item immediately. Prava is definitely valuable team member looking after customers whilst providing excellent customer service, she has rectified the mistake of a missing item with the right attitude and response.
1 de julho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Veronika,
Thank you so much for your kind words!🥰 We're delighted to hear Prava was able to support you so quickly and compassionately—she truly is a valued team member😍. We're glad we could resolve it and support your daughter’s special journey.
Warm Regards
The WUKA Team 🌸
Great product
Great product, first time I've ever had a leak free night! Great fitting . Does feel like you have a pad on. But not as thick and disgusting as disposable ones. Very happy with them
8 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Carla,
Thank you so much for your feedback🥰—we're thrilled to hear you had a leak-free night and that the fit worked well for you!😍 It’s great to know the comfort and reliability met your expectations, especially compared to disposables.
Your satisfaction means a lot to us, and we’re so happy you’re part of the WUKA community 💜
Warm Regards
The WUKA Team 🌸
Things go wrong but how a company deals…
Things go wrong but how a company deals with that makes all the difference. I had a faulty pair of pants and contacted WUKA to see what I could do. It had been a while since I'd ordered them as it was a multi pack. Sabina was quick to respond and apologise. She arranged a replacement pair be sent out and sent me a pre-paid label to send the faulty pair back so they could look to see what had gone wrong. When the replacements arrived there was even a little gift in there for me as well. Definitely one of my favourite companies - hence why I keep going back!
26 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Claire,
Thank you so much for taking the time to share your experience with us🥰.
We're so sorry you received a faulty pair, but we're really pleased to hear that Sabina was able to resolve things quickly and kindly for you. You're right — sometimes things do go wrong, and it's how we put them right that truly matters to us.
We're delighted that the replacement pair and little gift brought a smile to your face — it’s just our small way of saying thank you for your patience and continued support.
It means a lot to know that we’re one of your favourite companies — and we’re so grateful to have loyal customers like you who keep coming back.
With Regards
The WUKA Team 🌸
My daughter loves these knickers
My daughter loves these knickers! We have now used this site 4 times. Never any problem. Always fast delivery. I made a mistake and ordered the wrong size and this was very quickly sorted out. I would 100% recommend!
25 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Rose,
Thank you so much for your kind words🥰 — we’re thrilled to hear that your daughter loves her WUKA knickers! 😍
It means a lot to us that you've returned to shop with us multiple times and that you've had a smooth experience each time. We’re so glad we could quickly sort out the sizing issue for you — customer satisfaction is at the heart of everything we do 😊.
Thank you for your continued support and for recommending us so warmly🙏🏻. We're always here if you need anything!
Warm regards,
The WUKA Team 🌸
Great customer service and product
I am so happy with my WUKA products and service I received. I already had WUKA pants but purchased swim bottoms for myself and my teen daughter. There was a delay in the order but Sabine offered me alternatives and kept me updated. We’re both so pleased with them now they’re here. They have been a life saver!
6 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Gem,
Thank you so much for your lovely message — we’re delighted to hear that you and your daughter are enjoying your WUKA products! 😍
We're especially pleased to know that Sabine was able to support you throughout the process and keep you informed. We understand how important it is to have peace of mind during your cycle, especially with swimwear, and we're delighted to hear that our products have made a difference for you both🥰.
Thank you again for being part of the WUKA community — we're always here if you need anything 🙏🏻.
Warmest regards,
The WUKA Team 🌸
Excellent product and doubly excellent…
Excellent product and doubly excellent customer service. Thank you for making my purchase so smooth.
27 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Dr Finnie,
Thank you so much for your kind words🥰!
We’re thrilled to hear that you’re happy with both your product and the service you received.
It’s a pleasure to have you as part of the WUKA community.
If there’s anything we can assist you with in the future, we’re always here to help.
Warmest Regards,
The WUKA Team 🌸
Highly recommend!
I’ve bought from Wuka many times and will continue to do so. The products are absolutely fantastic for anyone but especially work well for my daughter at school.
Thanks for making great products!
29 de junho de 2024
Avaliação não solicitada
Resposta da WUKA
Hello Becca,
Thank you so much for your lovely message — it truly means a lot to us! 😍
We’re delighted to hear that you and your daughter have had such a positive experience with WUKA🥰.
Your continued support means a lot. If there’s ever anything you need or any way we can support you further, please don’t hesitate to reach out.
Thanks again for being part of the WUKA community!
Warm Regards
The WUKA Team 🌸
Thank you for the help when there was…
Thank you for the help when there was an issue with royal mail, really good customer service!
9 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Steph,
Thank you so much for your kind words! 💜
We’re glad we could help sort things out. It means a lot to hear you had a positive experience with our customer service—always here if you need anything!
Warm Regards
The WUKA Team 🌸
Needed a different design
Bought these my daughter, they are a good idea and but very bad quality after the second time of my daughter wearing them both pairs have fell apart. They have since replaced both pairs with a better ones and these seem to fit well.
24 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Emma,
Thank you for your feedback, and we’re truly sorry🥹 to hear this. The style you ordered is from our seamless range, designed without stitching for added comfort. We’ve already reached out to you via email. Your feedback is truly appreciated and has been shared with our team.
Warm Regards
The WUKA Team 🌸
Outstanding Products and Customer Service
I have recently purchased the period pants for my daughter. We are so pleased we invested in them. The quality is amazing and the fit is perfect. I am now looking to purchase some swimwear ready for our holiday. I’ve been unsure of what size to purchase and the customer service has been outstanding when I’ve contacted Wuka for assistance. Prava has responded promptly with lots of good advice.
I would definitely recommend this company for the quality of the products and the outstanding customer service.
23 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Tracy,
Thank you for your kind words! We’re so glad you and your daughter love the period pants😍. Your feedback means a lot🥰, and we’ve shared your praise with Prava.
We're here if you need help choosing the perfect swimwear!
Warm Regards
The WUKA Team 🌸
Great products and even better customer service
Not only does Wuka have great products, our favourite has to be the swimming costume, life saver for those times on holiday, but the customer service has been unreal.
Whenever I mentioned a slight issue, Prava, was very quick to offer advice and assistance and could not have been more helpful.
We will be using Wuka again, as the total package, product and customer service, is unreal.
Thank you Prava for your assistance.
24 de maio de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Sam,
Thank you so much for your incredibly kind words – this truly means a lot to us! 💛
We’re so happy to hear that the swimwear has been a game-changer for you on holiday, and even more thrilled to know that your experience with our customer service—especially with Prava—has been so positive.
We’ll be sure to pass your lovely message on to her ❤️
Warmest wishes,
The WUKA Team 🌸
The customer service is excellent
The customer service is excellent. I had the pleasure of dealing with Prava, who went above and beyond to ensure I had a good customer experience.
I had to return items that did not fit and Prava was on hand to help at every stage. There was then an issue receiving the new items from the postal service, and the items were returned to WUKA. Prava was in touch straight away to let me know and she organised them to be reposted to me asap. Top class team and service. Thank you Prava for making it a stress free experience, Louise
12 de junho de 2025
Avaliação não solicitada
Resposta da WUKA
Hello Louise,
Thank you so much for your lovely message—it truly means a lot to us!
We’re so glad to hear that your experience was positive, even with a few bumps along the way. Prava will be so happy to know that her support made things smooth and stress-free for you. Going above and beyond is exactly what we aim for, and it’s wonderful to know it made a difference.
We’re lucky to have customers like you, and we’re always here if you need anything in the future. Thank you again for your kind words and support! 💛
Warmest wishes,
The WUKA Team 🌸
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