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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great product. My daughters and I have been using these for many years and love them, they make life so easy. Their customer service is superb, a recent order included the wrong product and they dealt... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Don’t for a second assume that because you normally wear a Medium, you’ll comfortably fit the XS–L size. These run very small. They do stretch, but not enough that I’d rely on the stated size range. I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought these in preparation for my pre-teen, as she is quite sensitive to clothing tags and didn't like the thought of pads or tampons. I wanted her to have the best experience in this not-so-fun pa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I made a mistake with my order and ordered too many pants. I contacted Wuka by email and received a message back same day and and was advised a refund had been authorized. A great company to deal... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja especializada em roupas íntimas
  2. também em
  3. Loja de produtos de higiene
  4. Loja de roupas de banho
  5. Loja de roupas para jovens

Escrito pela empresa

Wake Up Kick Ass with WUKA®: The UK’s Leader in Sustainable Period Care. WUKA (Wake Up Kick Ass) is a multi-award-winning, female-led B Corp on a mission to replace disposables with high-performance, sustainable period wear. Co-founded in 2017 by Ruby Raut, WUKA launched the UK’s first reusable period underwear and has since evolved into a global leader in Cycle Care, inclusive Period Proof Sportswear, and Leakproof Swimwear. Why Choose WUKA? Innovation Built for Every Body. We believe period care should be freeing, not functional. Our products are engineered with industry-leading technology to ensure you never have to compromise on comfort or the planet: Stretch™ Technology: Our world-first multi-size innovation ensures a perfect fit first time, covering up to 4 sizes in a single pair to accommodate natural body fluctuations. Heavy Flow Specialists: WUKA is the global authority on heavy periods, offering the world’s first underwear designed to replace pads and tampons even on your heaviest days (absorbing up to 60ml). Inclusive Sizing: We proudly offer the most inclusive range on the market, from teen-specific starter kits to adult sizes up to 6XL. Complete Cycle Care: Beyond underwear, our ecosystem includes female-focused menstrual vitamins, eco-friendly wipes, and period-proof activewear designed for teens and adults navigating school, sport, and life. Sustainability Without Compromise Every pair of WUKA period pants prevents up to 200 disposables from reaching landfills. As a Certified B Corp, we maintain the highest standards of social and environmental impact. Our carbon-neutral journey and commitment to ending period poverty are at the core of every product we create—from our ethically sourced Tencel™ fabrics to our plastic-free packaging. Join the Period Revolution With over 1,000,000 customers, WUKA is more than a brand; it’s a movement to smash taboos and provide premium, accessible health solutions for everyone who bleeds.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.110)

108 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have been so impressed with Wuka

I have been so impressed with Wuka. This is our first experience of period pants and wow they really are reliable. It’s not just the product that I’m impressed with it’s also the whole customer experience. The website is easy to navigate, sizing guidance easy to follow and accurate and easy ordering. When I changed my mind about my order ( sizing) one message to customer services and my order was changed before dispatch. Messages are responded to so efficiently. Well done Wuka, I will definitely be ordering again.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Dear Amanda,

Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience with WUKA has been so positive—from the product to our customer service. It’s great to know our sizing guidance and website made ordering easy for you. We’re always here to help and really appreciate your kind words.

We look forward to welcoming you back for your next order!

Warm regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Wuka swimsuit saved the holiday:)

I have purchased the Wuka swimsuit for my daughter to try it out during the holiday. And it did really work well. My daughter was able to enjoy swimming in the pool and in the sea, which was great.
Also special thank you to Rezi at Wuka for helping to arrange a prompt swimsuit exchange in time for holiday. Great customer service. Would recommend.

27 de dezembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Dear Naz,

Thank you so much for sharing your experience! We’re delighted to hear the WUKA swimsuit made such a positive difference for your daughter’s holiday. It’s wonderful she was able to enjoy swimming worry-free. We’re glad we could assist with the exchange and appreciate your kind words about our customer service.

We truly value your recommendation and look forward to supporting you again in the future!

Warm Regards
The WUKA Team 🌸

Avaliado com 1 de um total de 5 estrelas

Worst return service ever!!

Worst return service ever!!

I bought on their sub domain wuka.dk ... tax and everything was included in the price, but still the packed ended up in customs. I refused the packed, so I never received the packed but wuka won't refund my money

Never shopping with the again

15 de dezembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Mette,

We’re very sorry to hear about your experience and understand how frustrating this situation must have been.

While taxes are included on regional sites, parcels can occasionally be delayed or held by customs. and during holidays.

Please email us directly at rezi@wuka.co.uk with your order details so we can assist you promptly and resolve this as soon as possible. We apologise for any inconvenience caused.

Warm Regards
The WUKA Team 🌸

Avaliado com 1 de um total de 5 estrelas

I bought a swimming costume in April…

I bought a swimming costume in April last year. She has very irregular periods still, one every couple of months or so, so has used the costume about 12 times. We have had to throw it away as it basically disintegrated. The material used is extremely poor and I’m very annoyed given the cost.
We also purchased pants from this company in January last year. Like other reviews, I do not feel these hold anywhere near the amount of blood the company states. My daughter often leaks in these, and we have purchased much better ones from other companies.

6 de abril de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Anon,

Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve experienced with both the swimming costume and the period pants. We take quality seriously and regret the inconvenience caused.

Please contact us at hello@wuka.co.uk with your order details and any relevant information. We’re here to help and will assist you promptly.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Good customer relations and response.

My daughters love the products. I ordered the cycling shorts for one of them for Christmas. Unfortunately with all the pressure at that time the shorts were delivered by the PO but not to a safe space. They were stolen but not realised until 25th. This company reacted very quickly to workout what had happened and resolved the issue by replacing the product.

25 de dezembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Sran,

Thank you so much for your kind feedback. We’re really pleased to hear that your daughters love our products.

We’re sorry again for the delivery issue during the busy Christmas period, but we’re glad we could resolve it quickly for you. Your understanding and support mean a lot to us.

Warm Regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

I have contacted customer service.Very…

I have contacted customer service.Very helpful and happy to help. “I am satisfied with the service provid

29 de dezembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Ina,

Thank you very much for your kind words. We’re delighted to hear that you were satisfied with the support provided and that our team could assist you effectively.

Your feedback is truly appreciated and motivates us to continue delivering the best possible service.

Warm regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Have used wuka for a number of years…

Have used wuka for a number of years and never had any problems. The period pants and swimming pants were revolutionary for both myself and my daughter.

While their products have evolved, my daughter found that the thong style no longer fitted quite so well as the basics. After a few emails to wuka direct, my queries were dealt with efficiently and promptly.

Rezi was a pleasure to deal with and extremely helpful.

Would definitely recommend wuka and have done so to many friends and family.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Nat,

Thank you so much for taking the time to share such a thoughtful review🥰. We’re truly delighted to hear that WUKA has been a positive and reliable part of both your and your daughter’s journey over the years — that really means a lot to us❤️.

It’s wonderful to know that your queries were handled efficiently and that our team was able to support you in finding the right fit as our range has evolved. Your kind words about our customer support are genuinely appreciated, and we’re very pleased we could help❤️.

Thank you also for recommending WUKA to your friends and family🥰🥰 — that trust and advocacy is the highest compliment we could receive🙏🏻.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Absolutely love Wuka products

Absolutely love Wuka products. They are literally game changing. Super comfortable and no more anxiety around leaking. Not to mention how great the impact the swap is for the planet! When I have had delivery issues the customer service team have always been great at sorting them out and really lovely too. Highly recommend!

1 de dezembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Claire,

Thank you so much for your wonderful feedback🥰! We’re thrilled to hear how much you love our products and appreciate the positive impact they’ve had on your confidence and comfort. It means a lot to us that you value both the quality and our commitment to the planet😍🥰.

We’re also glad our customer service team has been able to support you effectively — your kind words will be passed on to them🥰🥰.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Great pants & great customer service

After ordering my first pair of Wuka pants, and wearing them for the first time, I thought - how on earth have I got to 40 years old and have never used these before?
Honestly, I wish I'd had something like this when I was 10 (I was an early developer!) and in my teens at school. And throughout my life!
They make periods so much more easy - it feels less like I am on one as it's so much less disruptive not having anything in me or in my knickers and not having to think about changing throughout the day.
These are really comfy and the customer service I received when I had an issue with Royal Mail (no fault of Wuka) was exceptional.
I have now ordered another two pairs to try other styles and for different flows.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Holly,

Thank you for sharing such heartfelt and positive feedback. It’s truly rewarding to hear how WUKA pants have made a meaningful difference in your experience🥰🥰. We’re proud to offer products that bring comfort and confidence, especially when it comes to such an important part of daily life😍.

We’re also glad our customer service could support you through the Royal Mail issue. Your continued trust and enthusiasm inspire us to keep delivering the best.

If you need any assistance with your new orders or have questions, please don’t hesitate to reach out.

Warm regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

I had a problem with a style and Rezi…

I had a problem with a style and Rezi went out of the way to solve it for me which I really appreciate. I've used WUKA for years and they are much more comfortable than disposable products and have a good ethical standing.

29 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Katie,

Thank you so much for your thoughtful feedback🥰. We are delighted to hear that our team was able to assist you and that you continue to find WUKA products both comfortable and aligned with your values😍.

Your loyalty means a great deal to us, and we remain committed to maintaining the high standards you expect.

Best Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Great customer service!

I was in the market for more sustainable period products and after weeks of research decided to give WUKA a try. I was a bit apprehensive about ordering since the company was based out of the UK and I wasn’t sure how straightforward the ordering process would be. I finally decided on a brief ordered them, loved the way the product felt but they didn’t fit. I initially reached out to see if I could exchange them and Rezi was very kind and informative. She walked me through the exchange process and answered any questions I may have had at the time. Ultimately I decided to keep them due to shipping being so expensive to return my initial order. Rezi’s customer service won me over and I decided to place another order and gift the original set I purchased, to friends and family that were interested in trying them. I’m was and still am throughly impressed with the professionalism and courtesy from this brand!

27 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Dear Cierria,

Thank you so much for taking the time to share your experience😍. It truly means a great deal to us. We are delighted to hear that you felt supported throughout the process, even with the challenges of international shipping. Your kindness, patience, and willingness to explore our products are greatly appreciated. ✨

It’s wonderful to know you’ve decided to gift your original set to friends and family — such a thoughtful gesture. 🎁 We’re honoured to have earned your trust, and we’re committed to continuing to deliver the level of care and quality you experienced. ❤️

If you ever need anything at all, we are always here to help.

Warmest regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Great service from Rezi

I ordered the wrong sizes and Rezi could not have been more helpful with arranging to exchange and keeping me in the loop.
I’m very happy with the customer service and quality of the products. Ordered swimwear and period pants.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Elisse,

Thank you so much for your kind words and wonderful feedback😍! We’re thrilled to hear you had a positive experience with the exchange process and that you’re happy with both our customer service and product quality.

It was our pleasure to support you, and we look forward to serving you again soon!

Best regards,
The WUKA team 🌸

Avaliado com 5 de um total de 5 estrelas

Thank you Wuka!

Wuka have been absolutely brilliant in terms of product and customer service. I had an issue which was immediately rectified and I have to give a shout out to Rezi in the customer service team for their support and kindness. A brilliant product and will be ordering more!

24 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Jo,

Thank you so much for your wonderful feedback ☺️ ! We’re delighted to hear you’re happy with both the product and our customer service ❤️ . We’re grateful for your kind words—it truly means a lot.

We look forward to supporting you with your future orders!

Warm regards,
The WUKA Team 🌸

Avaliado com 3 de um total de 5 estrelas

Good products, terrible returns policy! #573200

I ordered several items a few weeks ago and later realised I didn’t need them all. When I went to the WUKA website to start a return, I was surprised by how complicated the process was — and disappointed to find out that customers have to pay for returns, even within the UK. While the products themselves are great, the returns experience has really put me off ordering again.

25 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Sarah,

Thank you so much for your honest feedback and for your kind words about our products. We truly appreciate it. While we do offer free delivery on all orders and provide free exchanges, our returns policy does specify that postage costs for returns are only covered when the return is due to an error or fault on our part.

We completely understand that this can feel disappointing, and we sincerely appreciate your understanding. Please rest assured that we have reached out and resolved the matter for you.

Please know we’re always here to help if you need any further support.

Warm regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Amazing

I have been a WUKA customer for the past three years and love them. They have changed the way I manage my period and came in really handy when I unfortunately experienced a miscarriage.
I have just received the advent calendar and after a little hiccup with one item being sent wrong, which was rectified immediately I am looking forward to opening each door to see what’s inside.
I would highly recommend this company and have done many times to friends, family and work colleagues.
Thank you to all the lovely people who are part of the WUKA workforce.

24 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Becky,

Thank you so much for your heartfelt words! 🌟 We’re truly honoured to have supported you through such important moments. Your recommendation means a lot to us. 💖

Enjoy every surprise in the Advent calendar! 🎁✨

Warmest wishes,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Customer service is outstanding

A brilliant, sustainable alternative to other period products. Wuka lead the way with their inovation and education. My daughter has used their period pants since her first period and we both love them. We've added swimming costumes and more pants to the collection as time has gone on and my daughter is confident to swim and do sport throughout her period as a result. If I've had a problem I've contact Wuka and their customer service is outstanding. They communicate swiftly and take action to rectify anything with no fuss. I highly recommend.

21 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Claire,

Thank you so much for your wonderful review! It’s truly inspiring to hear how WUKA has supported your daughter’s confidence and active lifestyle. 🌟

We’re proud to provide products that make a real difference and are grateful for your kind words about our customer service. Your recommendation means a lot to us!

Warm regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Excellent product and great support…

Excellent product and great support team. My daughter feels so confident wearing wuka products. I will definitely be purchasing more products

8 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Louise,

Thank you for your lovely feedback! 😊 It’s wonderful to hear that WUKA products have boosted your daughter’s confidence. 🌟 We look forward to supporting you with more great products in the future.

Warm regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Brilliant service by the WUKA team

Brilliant service by the WUKA team. Had 2, different issues with the same order, the team dealt with the issues so professionally, they were polite and very helpful. Would always recommend, and defo buy again

16 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Zay,

Thank you for your kind words! 🌟 We’re delighted to hear our team could assist you promptly and professionally. Your recommendation means a lot to us ❤️ !

Looking forward to serving you again soon.

Best regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

I love the product

I love the product - and the customer service was quick and friendly and helpful would highly recommend !

19 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Rosa,

Thank you so much for your kind words😍! We’re delighted to hear you love the product and had a positive experience with our customer service🥰.

We truly appreciate your recommendation🙏🏻

Warm Regards
The WUKA Team 🌸

Avaliado com 1 de um total de 5 estrelas

I wish I hadn’t spent so much money on this shit product

I have had my wuka period pants for more than a year, and I just hate them to be honest. I have a heavy flow and bought the ones for the heaviest flow. First of all they slip at the glued lining. But the worst part is that they don’t get really clean and that they don’t hold half of what I expected. I flood them every time, and they are not in any way leak proof. They leak out the side and through all the layers strait into my pants. And even when they’re freshly washed they stink. It’s horrid. It’s the worst period pants I have tried. I wash them exactly the same way as I wash my cotton period pants from sloggi, and those don’t smell and they actually get clean. The wuka ones just don’t get clean and leak all over. I wish I hadn’t spent so much money on this shit product.

17 de novembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Amalie,

We are sorry to hear this — it’s absolutely not the experience we want you to have. We’d like to look into this properly and support you with a resolution.

Please email us at hello@wuka.co.uk with your order number and photos of the issue so we can investigate and help you directly.

Warm Regards
The WUKA Team 🌸

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